Top 39 Helpdesk support Jobs in Montgomery, Al

Technology Support Specialist I
MAX Credit Union —Montgomery, AL
- $23.13 - $34.69 an hour
- Office
- Continuous improvement
- Entry level
9d
Helpdesk Technician
3 Squared Technology —Montgomery, AL
- Overtime
- English
- Research
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Information Technology Desktop Support
The City of Millbrook —Millbrook, AL
- $24 - $28 an hour
- Overtime
- Mid-level
- Office
- Windows
Quick Apply
IT Support Technician
Resourcing HQ —Montgomery, AL
- Full-time
- Computer literacy
- In-person
- Communication skills
Quick Apply
Help Desk Technician (HDA)
Zigabyte Corporation —Montgomery, AL
- Overtime
- Mid-level
- Office
- Analysis skills
Quick Apply
9d
Client Support Desk Analyst
defi AUTO LLC —Montgomery, AL
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
Functional Support Administrator
BlueWater Federal Solutions —Montgomery, AL
- Full-time
- Mid-level
- Windows
- 3 years
Help Desk Technician (HDI)
Zigabyte Corporation —Montgomery, AL
- Overtime
- Mid-level
- Office
- Analysis skills
Quick Apply
Functional Support Administrator
American Operations Corporation —Montgomery, AL
- Full-time
- Mid-level
- Windows
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
Help Desk Lead
BlueWater Federal Solutions —Montgomery, AL
- Full-time
- 7 years
- Management
- Agile
Journeyman Help Desk Support Specialist
MANTECH —Montgomery, AL
- Full-time
- 5 years
- Office
- Bachelor's degree
Quality Assurance Tester
MANTECH —Montgomery, AL
- Full-time
- Computer Science
- Mid-level
- Office
- Paid time off
Help Desk Lead
American Operations Corporation —Montgomery, AL
- Full-time
- Management
- Senior level
- AD&D insurance
- Disability insurance
Quick Apply
Integrated Maintenance Data System (IMDS) Senior Subject Matter Expert (SME)
Zigabyte Corporation —Montgomery, AL
- Overtime
- 5 years
- Analysis skills
- Organizational skills
Quick Apply
Network Services Engineer
Abacus Technology —Montgomery, AL
- Full-time
- Customer service
- System design
- 3 years
11d
Senior Customer Support - Montgomery, AL (Onsite)
Gainwell Technologies —Montgomery, AL
- $27,200 - $38,900 a year
- Full-time
- Mid-level
- Office
- In-person
- Travel reimbursement
- Profit sharing
TECHNOLOGY TEACHER
Alabama State Department of Education —Montgomery, AL
- Mid-level
- Contracts
- Public school
Scrum Master
BlueWater Federal Solutions —Montgomery, AL
- Full-time
- 5 years
- Bachelor's degree
- Senior level
Cargo Movement Operations System (CMOS) Senior Subject Matter Expert (SME)
Zigabyte Corporation —Montgomery, AL
- Overtime
- 5 years
- Analysis skills
- Organizational skills
Quick Apply
PMEL/PAMS Functional Engineer
BlueWater Federal Solutions —Montgomery, AL
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted

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helpdesk support jobs near montgomery, al

Technology Support Specialist I

MAX Credit Union -
Montgomery, AL

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Job Details

$23.13 - $34.69 an hour
9 days ago

Qualifications

Desktop computer repair
Customer relationship building
Technical documentation
Software deployment
Peripheral setup
Software implementation
Hardware maintenance
Incident Escalation
Improving operational efficiency
Software installation
Continuous improvement
Computer hardware
Desktop (troubleshooting support)
Hardware configuration
Remote access software
Customer support ticket management
Equipment malfunction response
Desktop administration
Hardware diagnostics
Escalation handling
Task assignment
Peripheral hardware support
Entry level
Ticketing system technical support

Full Job Description

MAX Credit Union, a Best Company to Work For, is currently seeking a Technology Support Specialist I. If you are passionate about providing exceptional technology support, thrive in collaborative environments, possess a deep understanding of IT systems, and are committed to delivering accurate and actionable solutions, communicate clearly and effectively, and continuously seek ways to enhance operational efficiency, are highly organized, detail-oriented, and dedicated to ensuring smooth technology operations, and enjoy a fast-paced, varied work setting, we want you on our team.

Essential Functions & Responsibilities:

Understands and utilizes technical documentation to assist in resolving hardware and software issues.

Utilizes remote software application in troubleshooting hardware and software issues.

Monitors unassigned Help Desk tickets and assign to appropriate support technician when applicable.

Performs Help Desk ticket updates by documenting all actions taken to correct hardware or software issues.

Prepares, configures and tests new workstations, peripheral equipment and software for deployment into the corporate environment.

Understands and identify issues requiring escalation or specialized support and assign to appropriate technician.

Performs timely workstation hardware and software upgrades as assigned.

Prepares and de-bans aged technology equipment for destruction or repurpose.

Responsible for reporting computer and peripheral hardware failures to 3rd party vendors for repair and/or replacement.

Learns how MAX functions as a Credit Union and what services are available to our members.

Attends training classes and seminars required for professional growth and encouraged to obtain CompTIA A+, MTA, and MCSA certifications.

Takes pride in work, continually looking for and suggesting ways to make improvements.

Maintains a member first mindset.

Upholds core values and builds team member and customer relationships.

Completes all credit union training as required.

Performs other duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

helpdesk support jobs in montgomery, al

Technology Support Specialist I

Helpdesk Technician

Information Technology Desktop Support

IT Support Technician

Help Desk Technician (HDA)

Client Support Desk Analyst

Functional Support Administrator

Help Desk Technician (HDI)

Functional Support Administrator

Help Desk Lead

Journeyman Help Desk Support Specialist

Quality Assurance Tester

Help Desk Lead

Integrated Maintenance Data System (IMDS) Senior Subject Matter Expert (SME)

Network Services Engineer

Senior Customer Support - Montgomery, AL (Onsite)

TECHNOLOGY TEACHER

Scrum Master

Cargo Movement Operations System (CMOS) Senior Subject Matter Expert (SME)

PMEL/PAMS Functional Engineer

I want to receive the latest job alert for helpdesk support in montgomery, al

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