Top 41 Call center representative Jobs in Montgomery, Tx

Member Services Representative (Customer Service)
MidSouth Electric Coop —Montgomery, TX
- Spanish
- Clean driving record
- High school
- Disability insurance
- Health insurance
Quick Apply
Business Development Center Representative
Fred Haas Companies —Tomball, TX
- $48,000 - $72,000 a year
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Care Representative I
QUADVEST LP —Magnolia, TX
- Full-time
- Bilingual
- Word processing
- Computer literacy
8d
Call Center Representative - Service Department - Automotive - Gullo Toyota
Gullo Auto —Conroe, TX
- Computer literacy
- Business development
- Organizational skills
- Paid training
- Health insurance
Quick Apply
Contact Center Agent (Hybrid)
Arthritis Knee Pain Centers —Spring, TX
- $15 - $17 an hour
- Weekends as needed
- Hybrid work
- Spanish
- English
- Typing
- Health insurance
- Dental insurance
Quick Apply
14h
Remote Phone Sales Representative — Consumer Insurance
SalesDraft Recruiting —Conroe, TX
- $80,000 - $200,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
- Time management
- Opportunities for advancement
Quick Apply
HVAC Customer Service
Crossway Mechanical LLC —Tomball, TX
- Weekends as needed
- Microsoft Outlook
- Pass drug screening
- Mid-level
Technology Support Analyst I - DEPDC Technology Support Analyst I (Full-time, temporary) (4 Positions to be filled)
Sam Houston State University —Huntsville, TX
- Temporary
- Computer Science
- Mid-level
- Organizational skills
- Tuition reimbursement
8d
Experienced Service BDC Representative
Gullo Auto —Conroe, TX
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Telemarketer - State Farm Agent Team Member
Michael Fletcher - State Farm Agent —Tomball, TX
- Full-time
- No experience needed
- Organizational skills
- Communication skills
- Paid time off
- 401(k) matching
Quick Apply
Coordinator IV - DEPDC Technology Support Operations (Full-time, Temporary)
Sam Houston State University —Huntsville, TX
- Temporary
- Computer Science
- Mid-level
- Supervising experience
- Tuition reimbursement
12d
Telemarketer - State Farm Agent Team Member
Cody McCown - State Farm Agent —The Woodlands, TX
- $50,000 - $70,000 a year
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Remote Home Health Sales Agent
Slate Professional Resources, Inc. —United States
- $25 an hour
- Full-time
- Remote
- Mid-level
- Home Health
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

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Member Services Representative (Customer Service)

MidSouth Electric Coop
Montgomery, TX

Quick Apply

Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Pension plan
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Confidential information handling
Email customer support
Client inquiry handling
In-person customer service
High school diploma or GED
Non-CDL Class C
Computer skills
Client interaction via phone calls

Full Job Description

As a Member Service Representative, you will be responsible for providing exceptional customer service to our members in regards to their accounts, billing questions, programs, or general customer service matters. Other responsibilities will include clerical duties such as processing requests for services, procuring forms and fees, processing outage calls, and accepting/processing member payments. As a Member Service Representative, you will be an expert at assisting members in a prompt, courteous, and efficient manner, while professionally representing MidSouth Electric Co-op.

What You Will Bring to The Table:

High School Diploma or equivalency with 3 years or more experience in a call center environment or a professional customer service business office.
Customer Service Experience working in an Electric Utility and/or Fiber Optic/Telecommunications Environment preferred. You must be able to represent MidSouth in a professional manner by providing exceptional customer service. Promotion of our service and products portfolio is required.
Technical Skills: You must be able to utilize the internet, multiple computer screens, and various databases to transform member problems into solutions. This includes the ability to thoroughly explain our services and products in a professional and effective manner in person and via phone/email.
Attention to Details: You must demonstrate a high level of accuracy and attention to detail to prevent incorrect information. This includes responsibly managing sensitive member information, as well as internal cooperative information.
Excellent Interpersonal Skills: You must effectively communicate with members as well as all departments of the coop. You must have the ability to work in a team oriented environment, as well as independently. This also includes maintaining professionalism, patience, and composure when faced with a stressful situation.
Time Management Skills: You must have the ability to prioritize, multi-task, and work in a high energy, fast paced environment with quickly changing priorities and situations. This includes the ability to effectively listen to our members to identify issues using positive customer service language, while simultaneously completing your day to day responsibilities.
Valid Texas Class C Driver's License: You must maintain a good driving record measured by MidSouth's criteria.
Bilingual English-Spanish is NOT a requirement but is certainly a PLUS!

What MidSouth Brings to the Table:

At MidSouth Electric Co-op, we value our employees like family. We offer a competitive benefits package that includes medical, dental, and vision, as well as a Traditional and Roth 401(k) with a 1:1 match up to 8%. We pay 100% of your pension plan, life insurance, and short/long-term disability premiums. Other benefits include paid time off, tuition reimbursement, and much more!

We also take great pride in our ability to provide exceptional service to our members by cultivating strong relationships among our communities. By participating in various year round activities, we are able to give back to those in our community who motivate us!

We are people committed to people. People committed to service.

If you meet all requirements, and you are interested in becoming the newest member of the MidSouth Electric Co-op family, apply today!

Applicants from diverse backgrounds and underrepresented groups are welcomed and encouraged to apply.

NOTE: This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. Management has the right to alter this job description at any time, with or without notice. Employees will be required to follow any other job related instructions and to perform other duties as required by any person with the authority to give instructions or assignments. This document does not create an employment contract, implied or otherwise. All employees are considered "at-will".

Experience

Required

3 year(s): Customer Service experience

Preferred

3 year(s): Electrical Utility and/or Fiber Optic/Telecommunications Environment preferred

Education

Required

High School or better

Licenses & Certifications

Required

TX Class C

Behaviors

Preferred

Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

call center representative jobs in montgomery, tx

Member Services Representative (Customer Service)

Business Development Center Representative

Customer Care Representative I

Call Center Representative - Service Department - Automotive - Gullo Toyota

Contact Center Agent (Hybrid)

Remote Phone Sales Representative — Consumer Insurance

HVAC Customer Service

Technology Support Analyst I - DEPDC Technology Support Analyst I (Full-time, temporary) (4 Positions to be filled)

Experienced Service BDC Representative

Telemarketer - State Farm Agent Team Member

Coordinator IV - DEPDC Technology Support Operations (Full-time, Temporary)

Telemarketer - State Farm Agent Team Member

Remote Home Health Sales Agent

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