Top 50 Front desk manager Jobs in Montgomery Al

Front Desk Supervisor
Fairfield Inn & Suites - Montgomery —Montgomery, AL
- Sales
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
Fairfield Inn & Suites - Montgomery —Montgomery, AL
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
SpringHill Suites - Montgomery —Montgomery, AL
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Sales Manager and Operations
The Joint Chiropractic —Montgomery, AL
- $15 an hour
- Part-time
- Mid-level
- Clinic
- Leadership
- Paid training
Quick Apply
Hotel Shift Manager
Wind Creek Hospitality —Montgomery, AL
- Weekends as needed
- Writing skills
- Mid-level
- High school diploma or GED
- Paid time off
Assistant General Manager
Double Tree Hotel - Montgomery —Montgomery, AL
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
Hampton Inn & Suites - Hope Hull —Hope Hull, AL
- Sales
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate
Planet Fitness —Montgomery, AL
- Part-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Front Office Manager
Hampton Inn & Suites - Hope Hull —Hope Hull, AL
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative
J&P Hospitality Management, LLC —Montgomery, AL
- $13 - $15 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Office Manager
TownePlace Suites, Millbrook - Ram Hotels —Millbrook, AL
- Weekends as needed
- Mid-level
- Hotel
- Training & development
- Health insurance
- Dental insurance
Quick Apply
Director of Operations
Trilogy Hotel —Montgomery, AL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
Springhill Suites Millbrook - RAM Hotels —Millbrook, AL
- $15 an hour
- Weekends as needed
- Mid-level
- Hotel
- Training & development
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
Candlewood Suites Montgomery - RAM Hotels —Montgomery, AL
- Weekends as needed
- Mid-level
- Hotel
- Leadership
Quick Apply
Front Office Manager
Fairfield Inn Birmingham - RAM Hotels —Millbrook, AL
- Full-time
- Background check
- Microsoft Excel
- Sales
Quick Apply
Assistant General Manager
Hampton Inn & Suites - Hope Hull —Hope Hull, AL
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk- Candlewood Montgomery
Candlewood Suites Montgomery - RAM Hotels —Montgomery, AL
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Night Auditor
YEDLA LLC —Montgomery, AL
- Overnight shift
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Springhill Suites Millbrook - RAM Hotels —Millbrook, AL
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
PM Front Desk Clerk- Candlewood Montgomery
Candlewood Suites Montgomery - RAM Hotels —Montgomery, AL
- Bilingual
- Microsoft Word
- Ability to walk for extended periods
- 401(k)
- Opportunities for advancement
Quick Apply

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Front Desk Supervisor

Fairfield Inn & Suites - Montgomery -
Montgomery, AL

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
Serving clients
Computer literacy
Copy machines
English
High school diploma or GED
Fax machines
Computer skills

Full Job Description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Front Desk Supervisor!

The Front Desk Supervisor is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. Effective supervision of assigned staff to ensure guest satisfaction, positive employee relations and achievement of overall financial results.

BENEFITS:

Competitive Salary!
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
401k with employer MATCH!
Paid PTO!
Uniforms Provided for most positions!
Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:

Accountable for guest satisfaction by ensuring service standards are met and guests’ needs and concerns are responded to in a timely manner with a focus on service recovery when applicable.
Works side by side with staff to train and model appropriate guest service standards.
Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations.
Anticipates and responds to guests in a friendly and positive manner.
Process check-ins and check-outs, verify billing, create reservations, and process special requests.
Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Assists in achieving business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction.
Assist with interviewing, hiring, coaching, and development of front office associates.
Evaluates staff performance and coaches to ensure standards are met.
Works in conjunction with manager to deliver discipline/corrective action and make termination decisions.
Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing employees.
Ensures all required training for department employees is completed and training records are maintained.
Analyzes quality issues, identifies training needs, suggests changes and ensures implementation to improve results.
Utilizes available resources and adheres to Marriott training policies.
Promotes collaboration and positive, professional work environment.
Responsible for assisting in effective labor management through proper scheduling, monitoring, and adjusting based on business needs.
Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
Monitors room availability, follows restrictions, and all booking policies and procedures.
Drives sales and maximizes revenue by up-selling rooms and amenities.
Uses expertise to suggest and implement changes to front desk operations as needed, while maximizing revenue and occupancy.
Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
Must have high attention to detail, good communication skills and leadership ability.
Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving.
Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all Marriott Standard Operating Procedures.
Conduct routine inspections of front desk operations to maintain standards per Marriott, local, state and federal regulations.
Ensures a clean and safe work environment, and follows all Hotel Brand procedures for guest/employee incidents.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

Must have one (1) or more years’ prior guest service experience, preferably in hospitality.
Must have basic computer knowledge and excellent written and verbal skills needed.
Must have excellent communication and organizational skills.
Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments.
Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.
Must have the ability to apply commonsense understanding to carry out instructions given.
Must have the ability to comply in standardized situations with only occasional or no variables.
Must have the ability to work flexible shifts
Must have excellent customer service skills.
Must be able to work without constant supervision.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Must be capable of effectively using close vision, distance vision, and color vision.
Able to operate in mentally and physically stressful situations

QUALIFICATION STANDARDS:

High school diploma or equivalent required some college or college degree preferred.
A minimum of one (1) year related experience in hotels or customer service preferred
Must be able to work in team environment

EEO Employer

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Refine Your Search

front desk manager jobs in montgomery al

Front Desk Supervisor

Front Office Manager

Front Office Manager

Front Desk Sales Manager and Operations

Hotel Shift Manager

Assistant General Manager

Front Desk Supervisor

Front Desk Associate

Front Office Manager

Guest Service Representative

Front Office Manager

Director of Operations

Front Office Manager

Front Office Manager

Front Office Manager

Assistant General Manager

Front Desk- Candlewood Montgomery

Night Auditor

Front Desk Agent

PM Front Desk Clerk- Candlewood Montgomery

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