Top 16 Inbound call center representative Jobs in Montgomery Al

Customer Service Call Center - Montgomery, AL On Site - Competitive Wages!
CCS —Montgomery, AL
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
6d
Customer Service Representative - Work at Home
Afni, Inc. —Montgomery, AL
- $14.50 - $15.00 an hour
- 8 hour shift
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Customer Care Representative (10am-7pm-Monday-Friday)
Dixie Electric, Plumbing, Air and Doors —Montgomery, AL
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- AD&D insurance
- Paid holidays
Quick Apply
Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Montgomery, AL
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —Montgomery, AL
- From $17 an hour
- Full-time
- Remote
- Spanish
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Customer Service Representative - Work at Home
Afni, Inc. —Montgomery, AL
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts.
$14.50 - $15.00 an hour
Quick Apply
Call Center/Customer Service Rep
Automated Health Systems —Montgomery, AL
High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field. Providing quality customer service and support.
$14 - $17 an hour
Quick Apply
10d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour
Call Center Representative
Foxfruit —Columbus, OH
Handle inbound and outbound customer calls professionally and courteously. Excellent verbal communication and active listening skills.
$3,850 - $4,575 a month
Quick Apply
4d

Show more jobs in cities nearby

I want to receive the latest job alert for inbound call center representative in montgomery al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

inbound call center representative jobs near montgomery al

Inbound Sales Representative jobs in Montgomery, AL

Customer Service Representative jobs in Montgomery, AL

Call Center Representative jobs in Montgomery, AL

Patient Access Representative jobs in Arlington, TX

Business Development Representative jobs in Dallas, TX

Customer Support Representative jobs in Edgemont, PA

Customer Service Representative jobs in Hawaii

Customer Support Representative jobs in Dublin, GA

Customer Support Representative jobs in Blythewood, SC

Customer Support Representative jobs in Tampa, FL

New Home Sales jobs in Dallas, TX

Inbound Sales Representative jobs in Texas City, TX

Inbound Sales Representative jobs in Los Angeles, CA

Inbound Sales Representative jobs in Sarasota, FL

Inbound Call Center jobs in Remote

Inbound Sales Representative jobs in San Diego, CA

Medical Device Sales jobs in Cleveland, OH

Car Sales jobs in Houston, TX

Customer Service Representative jobs in Portland, OR

Patient Access Representative jobs in Nashville, TN

Customer Service Call Center - Montgomery, AL On Site - Competitive Wages!

CCS -
Montgomery, AL

Apply Now

Job Details

Full-time
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Email customer support
Phone communication
High school diploma or GED
Typing
Quality data entry

Full Job Description

Overview:

Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS.

As a Patient Advocate Representative I in our Patient Support Department you’ll be at the heart of our call center operations as you deliver first-class customer service in every interaction. You will handle all tasks required to maintain patient satisfaction and ensure accurate and timely shipping of reorders. You will provide cross-functional support of all business units to maintain up-to-date documentation and insurance for accurate processing and billing of patient services. You’ll be the one on the front line to help solve our patient’s challenges and deliver on our promise of superior customer service.

On site at our Montgomery, AL Office. Will receive a $2.00 on-site premium.

What we can offer you:

Attractive Incentives
Monday through Friday Schedule
Intimate Office Environment
Professional Growth
Supportive Team
Great Benefits

Alaska, California, Colorado, Delaware, Hawaii, Idaho, Maine, Montana, Nevada, New Hampshire, New York, North Dakota, Rhode Island, South Dakota, Vermont, Washington, Wyoming; residents are not eligible.

Responsibilities:

Obtains and process authorizations for reorders.
Resolve patient issues and ensures accurate reorder processing via phone, document processing and medical record validation.
Ensures patients have all required medical documentation to permit billing of services as assigned.
Maximizes patient base through retention efforts and cross-selling via phone.
Handles inbound and outbound calls from patients’ physicians and referral sources to ensure patient satisfaction, troubleshoot new and existing patient concerns, add services, verify, and explain insurance coverage to patients
Audits configuration of supplies based on supporting documentation, formulary requirements and manufacturer capabilities.
Maintains a strong understanding of medical documentation, Insurance requirements and company procedures.
Maintains a high degree of confidentiality always due to access to sensitive information.
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department.

Qualifications:

Minimum high School diploma or GED equivalent.
Customer Service Experience Preferred.
Proficient computer literacy to include strong keyboarding and ability to key data accurately while maintaining strong listening skills.
Strong attention to detail, multi-tasking, communication, and organizational skills are essential.
Exceptional phone and email etiquette.
Position may require evening and weekend availability.

CCS Medical is an EEO/AA employer. M/F/D/V

Values:

Our Values

Certainty-The lives of the individuals we serve depend on our ability to execute. We commit to doing this every day.

Use appropriate methods and a flexible interpersonal style to help build a cohesive and collaborative team based on a foundation of trust and transparency. Deliver what you commit to.

Compassion-We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer satisfaction in every part of our business.

Ensure that the patient is the driving force behind business decisions, implementing service practices that meet needs of both the patient and the organization. Treat other the way you want to be treated.

Advancement-We are endlessly looking for ways to progress and become more innovative in all things we do.

Encourage innovative approaches for addressing opportunities and facilitating change, driving cross-functional alignment to accomplish goals. Speak the truth.

CCS is an EEO/AA Employer. M/F/D/V

Company Overview:

CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans. At the core of CCS's differentiated model is LivingConnected®, a human-led, digitally-enabled clinical solution. PropheSee™—an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions— is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations. By combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. CCS's approach extends clinical reach while supporting over 200,000 people nationwide with home-delivered medical supplies and pharmaceuticals annually. Recognized as a Great Place to Work®, and with numerous peer-reviewed publications validating our care management approach, CCS is more than a trusted supplier—we're a partner in transforming chronic care delivery. To learn more about how CCS is addressing today's healthcare challenges, visit ccsmed.com or connect with us on LinkedIn.

What We Offer:

Competitive Salary
Bonus/Incentive Opportunities/commission: (if applicable)
Comprehensive Benefits:
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (vacation and holidays)
Growth & Development:
- Ongoing training and professional development
Work-Life Balance:
- Remote or hybrid work options (if applicable)
- Wellness programs and mental health support

Apply Now

Refine Your Search

inbound call center representative jobs in montgomery al

Customer Service Call Center - Montgomery, AL On Site - Competitive Wages!

Customer Service Representative - Work at Home

Customer Care Representative (10am-7pm-Monday-Friday)

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for inbound call center representative in montgomery al

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected