Top 8848 Client services manager Jobs in Montgomery County Md

Sr Client Executive, Commercial Risk - Insurance Advisory Solutions, Mid-Atlantic Region
The Baldwin Group —Bethesda, MD
- From $135,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
Associate Client Executive, Commercial Risk - IAS Mid-Atlantic
The Baldwin Group —Bethesda, MD
- From $100,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Client Manager, Employee Benefits
The Baldwin Group —Bethesda, MD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
6d
Manager of Housing and Supportive Services
The Montgomery County Coalition for the Homeless —Rockville, MD
- $70,000 - $73,000 a year
- On call
- Addiction Medicine
- 5 years
- Word processing
Quick Apply
Program Support Specialist - Mid
Cherokee Federal —Washington, DC
- $82,000 - $89,000 a year
- Full-time
- 5 years
- Research
- Office
- AD&D insurance
- Disability insurance
Customer Service Manager (Client Experience)
National Board for Certification in Occupational Therapy, Inc —Gaithersburg, MD
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Ability to lift 50 pounds
- Quality control
- Profit sharing
- Disability insurance
Quick Apply
Contact Center Manager, Client Services
TELAFORCE, LLC —Rockville, MD
- Hybrid work
- Analysis skills
- Mentoring
- Scripting
Quick Apply
Client Services Representative
Convention Strategy —Germantown, MD
- Email
- Mid-level
- 2 years
Client Manager, Employee Benefits
Gallagher Benefit Services —Rockville, MD
- $54,000 - $105,500 a year
- Mid-level
- Windows
- 8 years
Client Manager
Air Sea Packing Group —Landover, MD
- $50 - $55 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Customer Success Manager
Medisolv Inc —Clarksville, MD
- Full-time
- Remote
- Background check
- US work authorization
- Senior level
Quick Apply
1d
Manager, Membership Services
(c) Management, Inc., (CMI) —Rockville, MD
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Free parking
- Health savings account
Client Relationship Manager - DC
FusionTek —Washington, DC
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Azure
- Mid-level
- AWS
- Paid holidays
- Health insurance
Quick Apply
Commercial Project Manager III - Client Services
Thermo Fisher Scientific —Frederick, MD
- $75,000 - $112,500 a year
- Full-time
- Mid-level
- Office
- 3 years
- Commuter assistance
- Paid parental leave
1d
Sr. Manager, Customer Care (Call Center)
WSSC Water —Laurel, MD
- $139,786 - $238,014 a year
- Full-time
- Writing skills
- Residential
- Presentation skills
5d
Customer Account Manager (Remote opportunity)
Nestlé USA —Arlington, VA
- $120,000 - $160,000 a year
- Remote
- Bachelor's degree
- Contracts
- Senior level
- Health insurance
- 401(k) matching
Manager, Facilities Services
Innovative Consulting & Management Services, LLC —Gaithersburg, MD
- $125,000 - $130,000 a year
- Full-time
- Bachelor of Science
- 11+ years
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Client Experience Manager, Pharmacy Benefits Management
CVS Health —Washington, DC
- $46,988 - $122,400 a year
- Full-time
- Remote
- 5 years
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
10d
Customer Support Manager
Kalibri Labs —Washington, DC
- $95,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
Project Manager
Barrow Wise Consulting —Rockville, MD
- $90,000 - $150,000 a year
- Full-time
- Remote
- 11+ years
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply

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client services manager jobs near montgomery county md

Sr Client Executive, Commercial Risk - Insurance Advisory Solutions, Mid-Atlantic Region

The Baldwin Group -
Bethesda, MD

Apply Now

Job Details

Full-time
From $135,000 a year

Qualifications

Customer communication
Bachelor's degree
Data interpretation

Full Job Description

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.

The Sr Client Executive is responsible for the management and service of complex accounts and functions at a strategic level to develop and retain consultative relationships with clients. This individual must also evaluate and educate clients on missing or newly available coverage options.

PRIMARY RESPONSIBILITIES:

Experience with managing clients either on the advisor level or on a client manager level.
Broad background in products, general client and policy matters and applicable challenges in the industry
Ability and experience in understanding client's financial situations and personal circumstances.
Must be able to deliver a distinctive and thoughtful experience that is aimed at providing appropriate advice for the client's situation that secures confidence and business
Excellent interpersonal skills and face-to-face relationship building abilities
Providing complex client and risk management services
Have working relationships with industry partners and utilizing these specialists and network for the betterment of their clients’ service and support and their own expertise.
The job requires keeping current about developments in industry, insurance laws and strategies for policy management.
Build and solidify client relationships through a distinctive experience that leverages the unique value proposition of the firm's business
Manages client relationships with goal of developing first call status for all insurance planning and needs.
Provide information related to new insurance products, regulatory issues, and new policies
Ensure conformance with entire company guidelines and regulatory policies
Identify customers ' insurance needs by basic modules
Provide different insurance products to attain successfully identified needs
Maintain and update records as well as files on existing customers
Prioritize customer requirements and cross-sells services and products of varied company business lines
Strong quantitative and analytic skills are essential.
Ability to support advisors and assist in managing book of business
Identify changing needs and develop strong customer relationships

KNOWLEDGE, SKILLS & ABILITIES:

Excellent verbal and written communication skills.
Ability to analyze complex risk exposures, and existing insurance coverages, and develop and communicate appropriate recommendations for clients and prospects through risk mapping.
Makes sound judgments and decisions based on objective analysis and multiple perspectives.
Intermediate to advanced knowledge of Microsoft apps: Excel, PowerPoint, Publisher, PowerPoint, Outlook, Word.
Ability to learn appropriate insurance company and firm software systems.

EDUCATION & EXPERIENCE:

Bachelors Degree required
10+ years of demonstrated advisory, client management and plan management experience preferred

OTHER:

Fast paced, multi-tasking environment.
Some travel may be required.

IMPORTANT NOTICE:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.

The starting pay is $135,000+ annually. Salary is negotiable upon time of hire.

#LI-JR1

#LI-Hybrid

IND1

The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

Apply Now

Refine Your Search

client services manager jobs in montgomery county md

Sr Client Executive, Commercial Risk - Insurance Advisory Solutions, Mid-Atlantic Region

Associate Client Executive, Commercial Risk - IAS Mid-Atlantic

Client Manager, Employee Benefits

Manager of Housing and Supportive Services

Program Support Specialist - Mid

Customer Service Manager (Client Experience)

Contact Center Manager, Client Services

Client Services Representative

Client Manager, Employee Benefits

Client Manager

Customer Success Manager

Manager, Membership Services

Client Relationship Manager - DC

Commercial Project Manager III - Client Services

Sr. Manager, Customer Care (Call Center)

Customer Account Manager (Remote opportunity)

Manager, Facilities Services

Client Experience Manager, Pharmacy Benefits Management

Customer Support Manager

Project Manager

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