Looking for a career where details matter and every day brings something new? Join The Bank of Elk River as a Loan Processor II and play a vital role in supporting our lending team while helping customers achieve their financial goals. If you're organized, customer-focused, and thrive in a collaborative environment, this could be the perfect opportunity for you. Bring your skills, grow your career, and make an impact with a team that values excellence and service!
At The Bank of Elk River, we believe in the following core values:
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We put people first: Our customers, co-workers, and communities inspire us every day. We are dedicated to your success and believe that by building strong relationships, empowering our team to make decisions, and developing genuine connections, we all succeed.
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We build trust: Since 1885, trust has been the foundation of our business. Our unwavering commitment to integrity, honesty, and respect guides us today. You can count on us now and in the future.
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We pursue excellence: We embrace a culture of innovative thinking and continuous learning. We leverage diverse perspectives through communication and collaboration to deliver relevant progressive solutions that exceed expectations.
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We strengthen communities: We are driven to make a positive and lasting impact. By investing financial resources, sharing our expertise, and devoting our time, we strengthen the communities we serve.
SUMMARY
This position works within the Loan Operations Department providing support to the Bank’s loan originators and commercial administrators in document preparation, loan workflow monitoring, and life of loan process management in a variety of loan products including consumer loans, real estate loans, and commercial loans. Providing exceptional customer service to both internal and external customers is key to success in this position.
QUALIFICATIONS
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Supports Commercial Loan Administrators with core system maintenance, commercial loan document preparation, loan booking, and funding activities.
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Provides loan operations support on a variety of tasks including, but not limited to, working with participation loans, GAP remittance and bankruptcy tasks.
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Monitors collateral insurance, loan exceptions, and property taxes on current loan files.
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Prepare paid loans including satisfaction and lien releases.
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Provides customer service to support internal and external customer inquiries on payments, loan maintenance, and collateral monitoring.
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Creates non-real estate loan documents from application to loan closing and funding along with providing support to the Mortgage Loan Processor.
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Maintaining & updating departmental procedures, coordinating team projects and supporting process improvement initiatives.
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Establish, maintain, and update escrow accounts including performing escrow analysis and ensuring compliance with both regulatory and company requirements.
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Facilitates all post-closing file maintenance.
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Processes loan payments made for all customers via online banking.
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Scans loan documents into document imaging system and/or performs quality control on scanned documents.
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Regular, reliable attendance is required.
EDUCATION/EXPERIENCE
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High school diploma or equivalent required.
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2+ years of job-related experience required.
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Experience with loan origination platforms is preferred, particularly Jack Henry-SilverLake, Abrigo, TruStage, MeridianLink Consumer & MeridianLink Mortgage.
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SBA experience preferred but not required.
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Two year or four-year degrees preferred.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit and use a computer for extended periods. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
COMPENSATION
Starting Hourly Range: $22.50-$26.00 per hour
FULL TIME BENEFITS
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High-Deductible Health Plan on the 1st of the month following hire date
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Health Savings Account on the 1st of the month following hire
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Flexible Spending Accounts on the 1st of the month following hire
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Dental Insurance on the 1st of the month following hire date
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Vision Insurance on the 1st of the month following hire
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Company paid life insurance on your date of hire
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Supplemental life and AD&D insurance available on your date of hire
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Short-term disability insurance paid for by TBER
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Long-term disability insurance paid for by TBER
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Employee Assistance Program
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Well-Being program
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Long-term care insurance
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Pet Insurance
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Employee Stock Ownership Plan (ESOP) after 6 months of service
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401(k) Safe Harbor match up to 4% on the 1st of the month after 6 months of service
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Account fees waived and discounts on loans at The Bank of Elk River
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Discounts through Wellmark Blue365, LifeMart, Carhartt, and Microsoft Office
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Gym Membership/Fitness quarterly reimbursement up to $25 each month
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Company picnic, Christmas party, and employee appreciation events
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Casual dress days
