Top 4063 Member services representative Jobs in Montvale, Nj

Vendor Relations Specialist
EmpiRx Health, LLC —Montvale, NJ
- $67,302 - $84,127 a year
- Full-time
- Microsoft Outlook
- Salesforce
- Mid-level
- Health savings account
- Health insurance
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1d
Lobby Receptionist, Security, Full Time, Day
Valley Health System of Ridgewood NJ —Paramus, NJ
- $18.82 - $23.53 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Commuter assistance
- AD&D insurance
Patient Experience Representative
Montefiore Nyack Hospital —Nyack, NY
- $28 an hour
- Full-time
- Hospital
- Research
- High school diploma or GED
Lobby Receptionist, Security, Full Time, Evening
Valley Health System of Ridgewood NJ —Paramus, NJ
- $18.82 - $23.53 an hour
- Full-time
- Hospital
- Computer literacy
- Writing skills
- Commuter assistance
- AD&D insurance
Service and Sales Representative - Westwood, NJ
Visions Federal Credit Union —Westwood, NJ
- $26.68 - $34.80 an hour
- Monday to Friday
- Spanish
- Office
- Experience equivalent to degree accepted
- Paid holidays
- Loan repayment program
Administrative Front Desk Assistant
Care Plus NJ, Inc. —Paramus, NJ
- $45,000 a year
- Full-time
- Spanish
- High school diploma or GED
- Clinic
- AD&D insurance
- Disability insurance
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8d
Patient Service Representative
Prism Vision Group —Paramus, NJ
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Front Desk Specialist
Care Plus NJ, Inc. —Paramus, NJ
- $45,000 a year
- Full-time
- Spanish
- Administrative experience
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
14d
Patient Services Representative
MOTION PT Group —West Nyack, NY
- $19 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Dental insurance
- Paid time off
13d
(BCBA) Board Certified Behavior Analyst
ANCHOR BEHAVIORAL SOLUTIONS LLC —West Orange, NJ
- $70,000 - $80,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Management
- Computer literacy
- Commuter assistance
- Dental insurance
Quick Apply
NJDOE Certified Teacher of Students with Disabilities (ABA Classroom)
Garden Academy —West Orange, NJ
- Full-time
- Classroom
- Applied behavior analysis
- Teaching Certification
- Health savings account
- Health insurance
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Assistant Residential Manager
Jawonio —Monsey, NY
- $20 - $25 an hour
- Full-time
- High school
- Basic math
- Research
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Psychiatric Nurse Practitioner
Acacia Network —Bronx, NY
- $84.44 an hour
- Full-time
- Spanish
- Nursing
- Psychiatry
- Paid holidays
- Health insurance
Quick Apply
Nurse Practitioner
Acacia Network —Bronx, NY
- $84.44 an hour
- Part-time
- Spanish
- Nursing
- Psychiatry
- Paid holidays
- Health insurance
Quick Apply
Nurse Practitioner
Acacia Network —Bronx, NY
- $84.44 an hour
- Full-time
- Spanish
- Nursing
- Psychiatry
- Paid holidays
- Health insurance
Quick Apply
X-Ray Technologist, Correctional Health Services *Monday-Friday (8am-4pm)*
Physician Affiliate Group of New York —Astoria, NY
- $38.50 an hour
- Full-time
- Adults
- HIPAA
- Mid-level
- 401(k)
- Flexible spending account
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Business Development Representative
IT Vortex LLC —Paramus, NJ
- $60,000 - $85,000 a year
- Full-time
- Azure
- Marketing
- 5 years
- Health insurance
- Paid time off
Quick Apply
Nurse Practitioner
Acacia Network —Bronx, NY
- $81.78 an hour
- Full-time
- Spanish
- Nursing
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Registered Nurse Care Manager, VBC
Somatus, Inc. —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Nursing
- Microsoft Outlook
- RN License
- Travel reimbursement
- Continuing education credits
Automotive Kia Sales Consultant
Jack Daniels Kia —Paramus, NJ
- $80,000 - $120,000 a year
- Full-time
- Background check
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d

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Vendor Relations Specialist

EmpiRx Health, LLC -
Montvale, NJ

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Job Details

Full-time
$67,302 - $84,127 a year
1 day ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

Microsoft Outlook
Data analysis reporting
Vendor relationship management
Microsoft Teams
Project stakeholder communication

Full Job Description

Vendor Relations Specialist

EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.

We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients. Leveraging our newly launched, AI-powered pharmacy care platform, Clinically™, EmpiRx Health’s pharmacists and client experience teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.

EmpiRx Health is in unprecedented growth, and we're seeking a highly skilled and experienced Vendor Relations Specialist. In this critical role, The Vendor Relations Specialist supports assigned vendor relationships by coordinating day-to-day vendor activities, tracking performance, resolving routine issues, maintaining governance documentation, and keeping internal stakeholders informed. This role helps ensure vendor commitments are monitored, follow-up items are completed, and service quality supports EmpiRx Health's operational and member experience goals.

Key Responsibilities:

Vendor Relationship and Coordination:

Serve as the day-to-day contact for routine assigned vendor activities.
Build productive working relationships with vendor representatives and internal stakeholders.
Coordinate vendor meetings, agendas, decisions, and action-item follow-up.
Support vendor-related operational initiatives, communication changes, and implementation activities.

Vendor Performance Management:

Monitor vendor performance against established KPIs, SLAs, and operational expectations.
Review vendor reports, scorecards, service levels, turnaround times, and quality measures.
Identify performance trends, risks, issues, or opportunities for follow-up.
Support the development, tracking, and completion of corrective action plans.

Issue Management & Resolution:

Coordinate the tracking and resolution of vendor issues and service concerns.
Maintain issue logs, action-item trackers, and escalation records.
Facilitate follow-up between vendors and internal stakeholders.
Escalate recurring or unresolved issues through established governance channels.

Reporting & Analytics:

Maintain vendor performance scorecards and recurring reports.
Track key performance indicators and operational metrics.
Prepare clear summaries for leadership and stakeholder review.
Support quarterly business reviews and other vendor performance discussions.

Documentation & Governance Support:

Maintain vendor documentation, governance records, contact lists, and reporting schedules.
Keep meeting materials, action logs, performance reports, and vendor files current.
Support compliance reviews and audit requests by maintaining organized records.

Continuous Improvement:

Identify opportunities to improve vendor processes, reporting, service quality, and communication.
Recommend practical workflow improvements and administrative efficiencies.
Support SOP development and implementation of approved process improvements.

Required Qualifications & Experience:

Bachelor’s degree in a related field, or other relevant education and experience as determined by the company.
0-2 years of professional experience in vendor management, account management, pharmacy operations, business operations, project coordination, procurement, or related fields.
Strong communication, relationship management, organization, and follow-through skills.
Basic analytical, reporting, problem-solving, and issue-resolution skills.
Ability to manage multiple priorities and work effectively with internal and external stakeholders.
Proficiency in Microsoft Excel, PowerPoint, Outlook, Teams, and other Microsoft 365 applications.
Ability to learn healthcare and PBM operations quickly.

Preferred Qualifications & Experience:

Healthcare, PBM, or Pharmacy experience.
Experience using SharePoint, Smartsheet, Jira, Power BI, Salesforce, or similar business systems.
Experience supporting vendor, client, supplier, or partner relationships.

Success Measures:

Assigned vendor activities are coordinated effectively and professionally.
Vendor issues and action items are tracked, escalated, and resolved timely.
Performance reporting is accurate, timely, and useful to stakeholders.
Vendor documentation remains organized, current, and audit-ready.
Vendor service quality meets established expectations.

Work Environment: In Office in Montvale, NJ/ Remote flexibility may be considered for the right candidate based on experience, qualifications, and business needs

Benefits And Perks

Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Student Loan Reimbursement, Health Savings Account, and an Employee Assistance Program.

The expected salary range for this New Jersey position is between $67,302 - $84,127. Total earnings may also include various incentive options. Actual pay will be adjusted based on experience, education, geographic location, and other job-related factors as permitted by law. Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Tuition Reimbursement, Health Savings Account, and an Employee Assistance Program.)

EmpiRx Health is an Equal Opportunity Employer

At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're on a mission to build a team as diverse as the world we serve, where everyone is welcome and celebrated. We're not just breaking down barriers; we're actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.

Note: This job description is a general outline of responsibilities and qualifications for the role. Additional duties may be assigned, and the position may evolve to meet the organization's needs.

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Refine Your Search

member services representative jobs in montvale, nj

Vendor Relations Specialist

Lobby Receptionist, Security, Full Time, Day

Patient Experience Representative

Lobby Receptionist, Security, Full Time, Evening

Service and Sales Representative - Westwood, NJ

Administrative Front Desk Assistant

Patient Service Representative

Front Desk Specialist

Patient Services Representative

(BCBA) Board Certified Behavior Analyst

NJDOE Certified Teacher of Students with Disabilities (ABA Classroom)

Assistant Residential Manager

Psychiatric Nurse Practitioner

Nurse Practitioner

Nurse Practitioner

X-Ray Technologist, Correctional Health Services Monday-Friday (8am-4pm)

Business Development Representative

Nurse Practitioner

Registered Nurse Care Manager, VBC

Automotive Kia Sales Consultant

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