Top 2892 Customer experience specialist Jobs in Montvale Nj

Human Resources Employee Relations Specialist
Woods Services —New Jersey
- From $65,000 a year
- Full-time
- Computer literacy
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
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E-Commerce Operations & Customer Experience Specialist
Bond No. 9 New York —New York, NY
- $75,000 a year
- Full-time
- Spanish
- Merchandising
- Mid-level
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Telecom Support Specialist SaaS
Dial800 Telecom Inc. —Mahwah, NJ
- $22 - $24 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
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Corporate Leasing Specialist
BROAD MANAGEMENT GROUP L LC —Montvale, NJ
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
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Behavioral Health Specialist
St. Xavier Home Health Care Services Inc —Spring Valley, NY
- $17.50 - $30.00 an hour
- Part-time
- Addiction Medicine
- Mid-level
- High school diploma or GED
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1h
Customer Service Specialist
AptarGroup, Inc. —Congers, NY
- $75,000 - $102,000 a year
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
Customer Experience Specialist
Pilot Fiber —New York, NY
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Experience equivalent to degree accepted
- 2 years
- Health insurance
- Dental insurance
Customer Solutions Specialist
AERCO International, Inc —Blauvelt, NY
- $23.00 - $25.65 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid parental leave
- Paid holidays
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Vendor Relations Specialist
EmpiRx Health, LLC —Montvale, NJ
- $67,302 - $84,127 a year
- Full-time
- Microsoft Outlook
- Salesforce
- Mid-level
- Health savings account
- Health insurance
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9d
Specialist Cred Reappt Position
St. Joseph's Health —Wayne, NJ
- $23.47 - $39.37 an hour
- Full-time
- Acute care
- Hospital
- Customer service
- 403(b) matching
- Paid holidays
Patient & Customer Experience Specialist
Northwell Health —New York, NY
- $66,300 - $86,060 a year
- Full-time
- Clinic experience
- Mid-level
- Bachelor's degree
Customer Service Specialist
Prestige Consumer Healthcare —Tarrytown, NY
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- 5 years
- Mid-level
Experience Optimization Specialist
Columbia Bank —Fair Lawn, NJ
- $73,306 - $109,958 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- AD&D insurance
- Paid holidays
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Customer Service Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $23.56 - $28.85 an hour
- Full-time
- Remote
- Entry level
- Under 1 year
- Health insurance
- Paid time off
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Intake Specialist
MedWiz Solutions LLC —Bardonia, NY
- $34,000 - $52,000 a year
- High school diploma or GED
- Communication skills
- Entry level
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8d
Program Specialist (WCC)
Westchester Community College —Valhalla, NY
- $74,384 - $92,149 a year
- Full-time
- Customer service
- Writing skills
- Mid-level
- Health insurance
Client Support Specialist
AppWork —Ramsey, NJ
- $42,000 - $50,000 a year
- Full-time
- Mid-level
- Analysis skills
- 2 years
Quick Apply
Monitoring Specialist
Westchester Medical Center —Valhalla, NY
- $22.25 - $27.98 an hour
- 12 hour shift
- Hospital
- HIPAA
- Administrative experience
- Paid holidays
- Health insurance
Payment Operations Specialist
Valley National Bank —Clifton, NJ
- $20.53 - $34.23 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Virtual Customer Engagement Specialist
IQVIA —Parsippany-Troy Hills, NJ
- $23.00 - $26.44 an hour
- Full-time
- Remote
- Mid-level
- 1 year
- Communication skills
- Work from home
14d

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Human Resources Employee Relations Specialist

Woods Services -
New Jersey

Quick Apply

Job Details

Full-time
From $65,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)
Opportunities for advancement

Qualifications

Computer operation
HR systems (technically supported)
Documentation tools
Bachelor's degree
Productivity software
Stakeholder relationship building

Full Job Description

We want you to join our team! We need deeply compassionate, committed, and highly talented staff. The Woods System of Care is a health management organization transforming how care is delivered to individuals with behavioral and emotional challenges, intellectual and developmental disabilities, autism, and medical complexities. We are committed to helping them achieve their highest potential and independence through innovative and individualized approaches that promote learning and personal fulfillment.

Benefits

Medical, Dental, and Vision Insurance
Life and Disability Insurance
PTO - Paid time off
On-site medical center
403b retirement plan
Continuing education programs
Tuition-assistance program
Career growth opportunities

Salary: Starting at $65000 / annually - depending on experience / education

Job Summary

Communicates regularly with employees and management at assigned affiliate(s); develops systems to foster positive Employee Relations. Provides recommendations and systems to ensure compliance pertaining to Federal, State and local employment regulation. Assists in all aspects of the Employee Relations function.

Conducts workplace investigations including but not limited to harassment, discrimination, workplace violence and policy violations.
Compiles findings into concise summary, including recommendations based on knowledge of company policy.
Assists in conducting or directing investigations regarding various workplace issues. Reviews recommendations taking into consideration policies and past outcomes.
Assists in providing consultation/support to employees concerning job-related problems or personal problems contributing to job-related problems.
Refers employees as indicated to resources for further assistance.
Works closely with affiliate management teams, HRBPs, and Woods System of Care HR leadership to help build positive relationships and communication to better support teamwork and retention.
Assists in providing consultation and training to management and supervisory personnel regarding Affiliate and Woods System of Care policies.
Responsible for the unemployment process including processing paperwork from state, attending hearings, and preparing cost allocations.
Responsible for promptly submitting all terminations from NJ affiliates and required separation information to NJDOL through the Employer Access portal. Prepares and uploads any supporting documentation if contesting an unemployment claim on the basis of employee misconduct or some other disqualifying reason.
Assists in facilitating/monitoring internal grievance system.
Recommends training needs for employees and management at all levels concerning policies, EEO compliance, and diversity initiatives.
Conducts employee training and orientation, as needed.
Ensures compliance with EEOC regulations.

Education and Experience

Bachelor’s Degree in Human Resources, Business Administration, or a related field required.
Minimum of 2 years’ experience in HR. Experience in Employee Relations and/or performing workplace investigations is required. Experience with unemployment in PA and/or NJ is preferred.
Professional certifications in Human Resources (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent) are a plus.

Skills, Knowledge, and Abilities

Strong working knowledge of Federal, Pennsylvania, and New Jersey labor and employment laws and regulations.
Highly organized, detail oriented, and able to multitask.
Advanced critical thinking and problem-solving skills, with ability to make sound decisions, conclusions, and judgments independently.
Excellent oral and written communication skills, including conflict resolution.
Strong customer service orientation and the ability to professionally handle stressful situations.
Must be proficient in all Microsoft Office suite software, HR technology, and other relevant technology tools.
Must be computer literate.

About Woods System of Care

Woods System of Care (WSOC) is a forward-thinking nonprofit population health management organization transforming how care is delivered to individuals with behavioral and emotional challenges, intellectual and developmental disabilities, autism, and medical complexities. As a dynamic network of 12 affiliate agencies, WSOC champions a holistic, life cycle-oriented model of care that meets clients where they are, while driving innovation in access, outcomes, and cross-sector collaboration.

At WSOC, we value creativity, teamwork, continuous learning, and bold ideas that redefine what’s possible in integrated care. Our staff are mission-driven professionals who continually expand their expertise through professional development, conferences, and thought leadership opportunities.

Our diverse services include integrated healthcare, behavioral health, residential care, community-based programs, vocational services, crisis response, substance use services, special education, and supportive case management — delivering a truly comprehensive and remarkable safety net for our region’s most vulnerable.

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Refine Your Search

customer experience specialist jobs in montvale nj

Human Resources Employee Relations Specialist

E-Commerce Operations & Customer Experience Specialist

Telecom Support Specialist SaaS

Corporate Leasing Specialist

Behavioral Health Specialist

Customer Service Specialist

Customer Experience Specialist

Customer Solutions Specialist

Vendor Relations Specialist

Specialist Cred Reappt Position

Patient & Customer Experience Specialist

Customer Service Specialist

Experience Optimization Specialist

Customer Service Specialist I #Full Time #Remote

Intake Specialist

Program Specialist (WCC)

Client Support Specialist

Monitoring Specialist

Payment Operations Specialist

Virtual Customer Engagement Specialist

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