Top 1501 Patient services representative Jobs in Montvale Nj

Member Care Advocate
EmpiRx Health, LLC —Montvale, NJ
- $50,890 - $63,612 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Health savings account
- Health insurance
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Member Services Representative
HAMASPIK CHOICE INC —Spring Valley, NY
- $19 - $23 an hour
- Full-time
- Spanish
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
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Patient Care Coordinator
HearingLife —Westwood, NJ
- $19 - $23 an hour
- Full-time
- Inventory management
- HIPAA
- Administrative experience
- Health savings account
- Paid holidays
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6d
Dental Receptionist / Front Desk Coordinator ( Full Time)
PDS Management Services, LLC —Suffern, NY
- $22 - $26 an hour
- 8 hour shift
- Spanish
- Dental office
- HIPAA
- Health savings account
- Health insurance
Quick Apply
2d
Intake Coordinator
Always Compassionate Home Care —White Plains, NY
- $62,000 - $72,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
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Patient Care Coordinator - Dr. Gregory Kazarian
Hospital for Special Surgery —Paramus, NJ
- $26.65 - $40.87 an hour
- Full-time
- Microsoft Excel
- Typing
- Associate's degree
Receptionist
REFUAH HEALTH CENTER INC —Spring Valley, NY
- $25 an hour
- No experience needed
- US work authorization
- Entry level
- Paid holidays
- Loan repayment program
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Front Desk Receptionist
Saddle River Eyecare —Saddle River, NJ
- $20 - $25 an hour
- Part-time
- Computer literacy
- Organizational skills
- In-person
- Paid time off
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Womens Health Receptionist
REFUAH HEALTH CENTER INC —Spring Valley, NY
- $20 - $25 an hour
- No experience needed
- Entry level
- Under 1 year
- Paid holidays
- Loan repayment program
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Patient Service Representative
Prism Vision Group —Ridgewood, NJ
- $19.30 - $40.15 an hour
- Computer literacy
- HIPAA
- English
3d
Front Desk Medical Receptionist Full-Time
Physician Specialists of Northern Jersey LLC —Paramus, NJ
- Up to $28 an hour
- 8 hour shift
- Primary Care
- Mid-level
- Typing
- Profit sharing
- Disability insurance
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3h
Registrar, Patient Access Center (PAC DI), Part Time, Day
Valley Health System of Ridgewood NJ —Paramus, NJ
- $20.86 - $26.07 an hour
- Part-time
- Hospital
- Customer service
- Writing skills
- Commuter assistance
- AD&D insurance
10d
Patient Access Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $24.30 - $30.51 an hour
- Full-time
- Remote
- 2 years
- Entry level
- Health insurance
- Paid time off
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Registrar Labor & Delivery, Full-time, Day
Valley Health System of Ridgewood NJ —Paramus, NJ
- $20.86 - $26.07 an hour
- Full-time
- Hospital
- Inventory management
- Customer service
- Commuter assistance
- AD&D insurance
Clinical Support Tech
Westchester Medical Center —Suffern, NY
- $28.78 an hour
- Full-time
- Psychiatry
- Hospital
- HIPAA
Patient Registrar - Multispecialty - Westchester Medical Group - Scarsdale, NY
NewYork-Presbyterian Hospital —White Plains, NY
- $34.30 - $40.55 an hour
- Overtime
- High school diploma or GED
- Children
- Pediatrics
Registrar, Patient Access Center Diagnostic Imaging, Full Time, Evening
Valley Health System of Ridgewood NJ —Paramus, NJ
- $20.86 - $26.07 an hour
- Full-time
- Hospital
- Customer service
- Writing skills
- Commuter assistance
- AD&D insurance
7h
Customer Service Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $23.56 - $28.85 an hour
- Full-time
- Remote
- Entry level
- Under 1 year
- Health insurance
- Paid time off
Quick Apply
Patient Liaison
Westchester Medical Center —Hawthorne, NY
- $27.08 - $34.04 an hour
- Full-time
- Hospital
- Adults
- Mid-level
- Paid holidays
- Health insurance
Lobby Receptionist, Security, Full Time, Day
Valley Health System of Ridgewood NJ —Paramus, NJ
- $18.82 - $23.53 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Commuter assistance
- AD&D insurance

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Member Care Advocate

EmpiRx Health, LLC -
Montvale, NJ

Quick Apply

Job Details

Full-time
$50,890 - $63,612 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

Productivity software
Pharmacy Technician Certification

Full Job Description

Member Care Advocate (Montvale, NJ)

EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.

We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients. Leveraging our newly launched, AI-powered pharmacy care platform, Clinically™, EmpiRx Health’s pharmacists and client experience teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.

Position Summary:

The Member Care Advocate plays a critical role in delivering high-quality, concierge-level service to EmpiRx Health members by providing administrative oversight and case management support. This role ensures timely resolution of member inquiries, escalations, and coordination between members, pharmacies, and prescribers. The position supports population health initiatives through proactive engagement and adherence to defined KPIs and service standards. By collaborating cross-functionally, the Member Care Advocate contributes to improved health outcomes, member satisfaction, and operational excellence.

What You’ll Do:

Key Responsibilities:

Operations:

Manage assigned member cases using the population health management system, ensuring timely completion and accuracyServe as a liaison between members, pharmacies, and prescribers to coordinate care and resolve issuesRespond to member inquiries and requests in a professional and timely mannerHandle email communications and administrative tasks aligned with service expectationsSupport concierge-level services and assist with member-focused projects under pharmacist supervision

Member Experience & Service Delivery:

Provide high-quality, consistent, and empathetic support to membersResolve member escalations efficiently within defined turnaround timesEnsure adherence to KPIs related to call handling, case resolution, and service qualityDeliver best-in-class member experience through attention to detail and responsiveness

Compliance & Collaboration:

Follow all applicable laws, regulations, and internal processesCollaborate with Clinical Account Executives and Client Management teams on member-related needsCommunicate effectively across internal departments to ensure coordinated care delivery

Maintain documentation accuracy and compliance within systems and workflows

What You Need:

Education & Experience (Mandatory):

Pharmacy Technician Certification (CPhT)
Minimum 2 years of experience in PBM, health plan, or MTM call center environment OR 4 years in hospital/retail pharmacy setting
Strong proficiency in Microsoft Office Suite
Excellent verbal and written communication skills
Strong time management and ability to work in a fast-paced environment
Customer service orientation with a focus on delivering high-quality member experience
Ability to work onsite 5 days per week

Experience (Preferred):

Bachelor’s degree
Active Pharmacy Technician license
Experience working with population health or case management systems
Prior experience supporting clinical or pharmacy operations teams

The expected salary range for this New Jersey position is between $50,890-63,612. Total earnings may also include various incentive options. Actual pay will be adjusted based on experience, education, geographic location, and other job-related factors as permitted by law. Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Tuition Reimbursement, Health Savings Account, and an Employee Assistance Program.)

Benefits And Perks

Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Health Savings Account, and an Employee Assistance Program.

EmpiRx Health is an Equal Opportunity Employer

At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're on a mission to build a team as diverse as the world we serve, where everyone is welcome and celebrated. We're not just breaking down barriers; we're actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.

Note: This job description is a general outline of responsibilities and qualifications for the role. Additional duties may be assigned, and the position may evolve to meet the organization's needs.

PI286086269

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Refine Your Search

patient services representative jobs in montvale nj

Member Care Advocate

Member Services Representative

Patient Care Coordinator

Dental Receptionist / Front Desk Coordinator ( Full Time)

Intake Coordinator

Patient Care Coordinator - Dr. Gregory Kazarian

Receptionist

Front Desk Receptionist

Womens Health Receptionist

Patient Service Representative

Front Desk Medical Receptionist Full-Time

Registrar, Patient Access Center (PAC DI), Part Time, Day

Patient Access Specialist I #Full Time #Remote

Registrar Labor & Delivery, Full-time, Day

Clinical Support Tech

Patient Registrar - Multispecialty - Westchester Medical Group - Scarsdale, NY

Registrar, Patient Access Center Diagnostic Imaging, Full Time, Evening

Customer Service Specialist I #Full Time #Remote

Patient Liaison

Lobby Receptionist, Security, Full Time, Day

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