Top 54 Customer relations representative Jobs in Monument, Co

Patient Service Representative I
Solaris Health Holdings LLC —Colorado Springs, CO
- $18.50 - $19.91 an hour
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Customer Service Representative
Animal Clinic of Woodland Park —Woodland Park, CO
- $19 - $21 an hour
- Part-time
- Urgent Care
- Computer skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
3d
CDOC - Administrative Assistant III - Corrections Training Academy
State of Colorado —Colorado Springs, CO
- $4,280 - $5,992 a month
- Online Application
- Clean driving record
- Microsoft Excel
- Current TB test
- Wellness program
- Paid holidays
9d
Customer Relations Representative - State Farm Agent Team Member
Chris Sutherland - State Farm Agent —Monument, CO
- $50,000 - $75,000 a year
- Full-time
- Office
- Leadership
- Entry level
- Health insurance
- 401(k)
Quick Apply
Account Representative - State Farm Agent Team Member
Nick Fransioli - State Farm Agent —Colorado Springs, CO
- $80,000 - $100,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Matthew Inama - State Farm Agent —Colorado Springs, CO
- $45,000 - $55,000 a year
- Full-time
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
CDOC Physician
State of Colorado —Colorado
- $15,028 - $21,041 a month
- Online Application
- Clean driving record
- Medicine
- Management
- Wellness program
- Paid holidays
Customer Service - Photofinishing (IPS)
Mike's Camera, Inc. —Colorado Springs, CO
- $17 - $18 an hour
- 8 hour shift
- Bilingual
- Background check
- Sales
- Paid training
- Health insurance
Quick Apply
Southwest District Sales Manager, Pest Management Division
Liphatech —Colorado
- $80,000 - $115,000 a year
- Full-time
- Remote
- Background check
- Clean driving record
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
CDOC Addiction Specialist II
State of Colorado —Colorado
- $5,722 - $8,009 a month
- Online Application
- Clean driving record
- Current TB test
- Addiction Medicine
- Wellness program
- Paid holidays
CDOC Registered Nurse (Nurse I)
State of Colorado —Colorado
- $7,667 - $10,733 a month
- Weekends as needed
- Nursing
- Clean driving record
- Current TB test
- Wellness program
- Paid holidays
Customer Relations Representative - State Farm Agent Team Member
Chris Hard - State Farm Agent —Colorado Springs, CO
- $55,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant
Rusin Concrete Construction —Colorado Springs, CO
- $23 - $26 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
- Profit sharing
- Paid holidays
Quick Apply
Guest Services Representative
InTown Suites —Colorado Springs, CO
- Full-time
- Computer literacy
- English
- Hotel
- Disability insurance
- Health insurance
2d
Customer Relations Representative - State Farm Agent Team Member
Roberto Martinez - State Farm Agent —Colorado Springs, CO
- $20 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Account Representative - State Farm Agent Team Member
Andy Strelau - State Farm Agent —Colorado Springs, CO
- $45,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- 401(k) matching
Quick Apply
Server – Fast-Paced Restaurant | Paid Training | Busy Summer Season
Edelweiss Restaurant —Colorado Springs, CO
- $17 - $45 an hour
- 8 hour shift
- Serving
- 18 years or older
- Spanish
- Paid training
- Employee discount
Quick Apply
2d
CDOC - Liaison IV (Strategic Planner)
State of Colorado —Colorado Springs, CO
- $6,022 - $9,636 a month
- Online Application
- Clean driving record
- 7 years
- Current TB test
- Wellness program
- Paid holidays
10d
Customer Service Manager - State Farm Agent Team Member
Connie Slater - State Farm Agent —Colorado Springs, CO
- $45,000 - $70,000 a year
- Full-time
- Hybrid work
- Office
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Regional Human Resources Representative
Allied Universal —Colorado Springs, CO
- $57,784 a year
- Full-time
- Clean driving record
- OSHA
- Research
- Fuel card
- AD&D insurance
Quick Apply
12d

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Patient Service Representative I

Solaris Health Holdings LLC
Colorado Springs, CO

Quick Apply

Job Details

Full-time
$18.50 - $19.91 an hour

Benefits

Health savings account

Qualifications

High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

customer relations representative jobs in monument, co

Patient Service Representative I

Customer Service Representative

CDOC - Administrative Assistant III - Corrections Training Academy

Customer Relations Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

CDOC Physician

Customer Service - Photofinishing (IPS)

Southwest District Sales Manager, Pest Management Division

CDOC Addiction Specialist II

CDOC Registered Nurse (Nurse I)

Customer Relations Representative - State Farm Agent Team Member

Administrative Assistant

Guest Services Representative

Customer Relations Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Server – Fast-Paced Restaurant | Paid Training | Busy Summer Season

CDOC - Liaison IV (Strategic Planner)

Customer Service Manager - State Farm Agent Team Member

Regional Human Resources Representative

I want to receive the latest job alert for customer relations representative in monument, co

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