Top 366 customer service representative Jobs in moore, ok

Client Information Guide
INSURICA, Inc. —Norman, OK
- $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
12h
Commercial Lines Assistant Account Manager
INSURICA, Inc. —Oklahoma City, OK
- $43,902 - $68,776 a year
- Full-time
- Word processing
- Computer literacy
- Writing skills
Customer Resolution Specialist (Bilingual)
FIRST FIDELITY BANK —Oklahoma City, OK
- Bilingual
- High school diploma or GED
- Organizational skills
Quick Apply
Commercial Lines CSR - Hybrid
Jonus Group —Edmond, OK
- $53,000 - $63,000 a year
- Hybrid work
- Mid-level
- Communication skills
- Commercial
Quick Apply
Customer Care Representative
Mako Products —Edmond, OK
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Customer Service Assistant (Games)
HB Leisure —Oklahoma City, OK
- $12 an hour
- Part-time
- Ability to walk for extended periods
- Ability to sit for extended periods
- Ability to stand for extended periods
- Store discount
- Flexible schedule
Quick Apply
Patient Support Representative (REMOTE)
Aveanna Healthcare —Oklahoma City, OK
- From $19 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- 1 year
- Paid holidays
- Dental insurance
Quick Apply
9d
Customer Service Associate - Temporary
Walgreens —Moore, OK
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Representative
Overhead Door Corporation —Oklahoma City, OK
- $18.96 - $22.84 an hour
- 8 hour shift
- Computer literacy
- Basic math
- Office
Quick Apply
Customer Service Associate
Wade's Appliance Parts and Repair —Moore, OK
- $15 - $17 an hour
- Part-time
- Background check
- Writing skills
- Typing
Quick Apply
2d
Customer Service Associate I
Dollar Tree —Moore, OK
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE
Oklahoma Blood Institute —Oklahoma City, OK
- $15 - $20 an hour
- Full-time
- Remote
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Paid holidays
Quick Apply
5d
Pharmacy Customer Service Associate
Walgreens —Moore, OK
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Associate I
Family Dollar —Moore, OK
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Representative (2nd shift)
Air Comfort Solutions OKC —Moore, OK
- $16 - $18 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Customer Service Representative
Windsor America —Oklahoma City, OK
- $18 - $21 an hour
- Full-time
- Office
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Customer Service/Sales
Home Depot —Moore, OK
- Entry level
Contact Center Specialist
University of Oklahoma —Norman, OK
- $16.00 - $16.50 an hour
- No weekends
- Background check
- High school diploma or GED
- University
Customer Service Representative - Remote, OK
ModivCare Solutions, LLC —Oklahoma City, OK
- From $14 an hour
- Overtime
- Remote
- English
- High school diploma or GED
- Organizational skills
- Paid parental leave
- AD&D insurance
Quick Apply
3d
Remote Customer Service Representative
Kobie Marketing —Oklahoma City, OK
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply

I want to receive the latest job alert for customer service representative in moore, ok

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near moore, ok

Customer Service Representative jobs in Moore, OK

Customer Service Representative jobs in Oklahoma City, OK

Customer Service Representative jobs in Edmond, OK

Commercial Lines Account Manager jobs in Oklahoma City, OK

Bilingual Call Center Representative jobs in Norman, OK

Patient Representative jobs in Oklahoma City, OK

Limousine Service jobs in New York, Ny

Customer Service Representative jobs in Seattle, Wa

Customer Service Representative jobs in Kyle, Tx

Medical Sales Representative jobs in New York, Ny

Customer Service Representative jobs in Wichita, Ks

Customer Service Representative jobs in Snellville, Ga

Customer Service Entry Level jobs in Minneapolis, Mn

Call Center Representative jobs in Fort Worth, Tx

Customer Success Manager Remote jobs in New York, Ny

Customer Service Representative jobs in Tallahassee, Fl

Customer Service Representative jobs in Corpus Christi, Tx

Service Advisor jobs in Myrtle Beach, Sc

Customer Service Representative jobs in Roanoke, Va

Construction Manager Owner Representative jobs in Washington, Dc

Client Information Guide

INSURICA, Inc. -
Norman, OK

Apply Now

Job Details

Full-time
$18 an hour
12 hours ago

Qualifications

Underwriting verification process
Computer operation
Confidential information handling
Microsoft Excel
Email customer support
Microsoft Outlook
Texting/chatbox tools
Phone communication
Writing skills
Service scheduling
Slack
Direct client contact
Mid-level
Phone call screening
Property & Casualty License
High school diploma or GED
Key Performance Indicators
Salesforce Cloud
Desktop applications
Sales management systems proficiency
Collaborative technology platforms
Microsoft Teams
Lead Tracking
CRM system proficiency
Phone triage
Customer data entry

Full Job Description

SUMMARY:

The Client Information Guide is responsible for client contact (incoming and outgoing), from assigned direct contact campaigns, determining business and coverage needs, and assigning the lead to the appropriate carrier/brokerage.

ESSENTIAL FUNCTIONS:

Receive incoming client calls, from assigned campaigns, asking probative underwriting questions and identifying, based on appetite and/or client direct contact, to which carrier/brokerage the lead should be assigned
Enter the client lead information provided into Ask Kodiak, as needed, to determine to which carrier/brokerage the call will be transferred
Utilize the Salesforce system to receive tasks, including but not limited to phone calls, text messages, and email communications, completing them both accurately and timely manner
Schedule follow-up appointments with business owners/clients, as needed, to perform the underwriting triage at the time that works best for them
Utilizing the GURU application, ensure the correct phone scripts are followed on all phone calls and messages
Use in-office collaboration software (Slack/Teams) to consistently communicate with the team and managers throughout the day
Provide excellent customer service, maintaining established key performance indicators related to transfer rate, time active, attendance, leads worked, and call quality scores
Perform all actions relating to prospects, customers, colleagues, and carriers in a manner that will avoid issues involving potential errors and omissions
Participate in seminars and other training, as required, to continue growth and development

Additional Responsibilities

This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description.

Remote work opportunities vary by location, department, and business need and are subject to change, as needed. Each manager will provide details on any telecommuting opportunities, as well as scheduling, within their department.

KNOWLEDGE, SKILLS, AND ABILITIES:

Ability to effectively manage a high volume of incoming and outgoing client calls
Ability to work and multi-task within a fast-paced, changing priority environment
Intermediate PC skills, with a focus on the Microsoft Office suite of products (Word, Excel, Outlook, Teams, etc.)
Self-motivated, with the initiative to prioritize and be self-directed
Regular and punctual attendance is required
Ability to communicate effectively, both verbally, and in writing
Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels
Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency
Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality

QUALIFICATIONS:

A high school diploma or equivalent is preferred
Previous insurance or call center experience preferred
Current state-issued property and casualty insurance license, or the ability to quickly obtain, preferred

WORKING CONDITIONS AND REASONABLE ACCOMMODATIONS:

Fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities
Ability to perform approximately 80% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently
Ability to lift up to 20 pounds occasionally
Requires operation of a computer workstation, including keyboard and video display
All requirements may be modified to reasonably accommodate physical or mental impairment

Apply Now

Refine Your Search

customer service representative jobs in moore, ok

Client Information Guide

Commercial Lines Assistant Account Manager

Customer Resolution Specialist (Bilingual)

Commercial Lines CSR - Hybrid

Customer Care Representative

Customer Service Assistant (Games)

Patient Support Representative (REMOTE)

Customer Service Associate - Temporary

Customer Service Representative

Customer Service Associate

Customer Service Associate I

WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE

Pharmacy Customer Service Associate

Customer Service Associate I

Customer Service Representative (2nd shift)

Customer Service Representative

Customer Service/Sales

Contact Center Specialist

Customer Service Representative - Remote, OK

Remote Customer Service Representative

I want to receive the latest job alert for customer service representative in moore, ok

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected