Top 13 It technician Jobs in Moorefield, Wv

Help Desk Analyst
Burke & Herbert Bank & Trust —Moorefield, WV
- $24 - $29 an hour
- Writing skills
- Mid-level
- Office
Quick Apply
2d
Technology Support
West Virginia Department of Education —Hardy County, WV
- Online Application
- In person
- Background check
- Teaching Certification
- Organizational skills
6d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Moorefield, WV
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Military Service - U.S. Navy, Aviation Electronics, Electrical & Computer Systems Technician
U.S. Navy —United States
- $30,000 - $80,000 a year
- Weekends as needed
- Background check
- Laboratory
- Mid-level
- Loan repayment program
- Health insurance
Military Service - U.S. Navy, Advanced Electronics / Computer Field Technician
U.S. Navy —United States
- $46,000 - $70,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance

More jobs to discover

Find similar jobs that you might be interested in.

Help Desk Analyst
Burke & Herbert Bank & Trust —Moorefield, WV
Answers questions, or resolves computer, phone, printer, and network problems for bank users, in person via telephone or from remote location.
$24 - $29 an hour
Quick Apply
2d
Help Desk Specialist- First Shift
Valley Health —Winchester, VA
Associate’s degree in an IT field of study preferred. The Help Desk Specialist serves as the first point of contact for IT support, providing courteous and…
$21.18 - $31.76 an hour
4d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it technician in moorefield, wv

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it technician jobs near moorefield, wv

Electronics Technician jobs in Idaho Falls, ID

Electronics Technician jobs in Greenville, SC

Electronics Technician jobs in Fremont, CA

Electronics jobs in San Jose, CA

Samsung Electronics jobs in Santa Ana, CA

Electronics Technician jobs in Connecticut

Ekg Technician jobs in Chicago, IL

Remote Work Home Technical Support jobs in California

Technical Specialist jobs in Atlanta, GA

Technical Specialist jobs in Yazoo City, MS

Documentation Specialist jobs in Houston, TX

Technical Specialist jobs in Seekonk, MA

Technical Specialist jobs in Yakima, WA

Entry Level It Technical Support jobs in Florida

Information Technology Specialist jobs in Chantilly, VA

Information Technology Specialist jobs in Turlock, CA

Information Technology Specialist jobs in Tampa, FL

Information Technology Specialist jobs in Dubois, PA

Technology Education Teacher jobs in New Jersey

Information Technology jobs in Statesboro, GA

Help Desk Analyst

Burke & Herbert Bank & Trust
Moorefield, WV

Quick Apply

Job Details

$24 - $29 an hour
2 days ago

Qualifications

IT service management
Customer support ticket management
Identity and access management (IAM) solutions
Ticketing system technical support

Full Job Description

CLASSIFICATION: Non-exempt

REPORTS TO: Help Desk Supervisor

DATE: July 22, 2026

JOB DESCRIPTION

Summary/Objective

Responsible for performing problem resolutions to support the bank’s users (user access problems, printer connections, etc.).

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Maintains and disseminates information pertinent to computer matters to appropriate management.
Monitors incident call activities to ensure timely and accurate responses with adequate consideration given to relevant concerns.
Maintains a competent level of expertise and knowledge of all the requirements of Help Desk issues, including policies and changes affecting the bank’s activities.
Provides excellent customer service.
Provides technical assistance to the bank’s computer systems.
Answers questions, or resolves computer, phone, printer, and network problems for bank users, in person via telephone or from remote location.
Provides assistance concerning the use of computer hardware and software including printing,

Software installation, banking applications, email, and operating systems.

Installs and update desktops, laptops, networks, and related software.
Creates and configures user accounts within Bank and other systems, assigns and/or revokes appropriate permissions, licenses and access levels.
Enables user accounts and reset passwords for different banking systems.
Troubleshoots all information technology issues, including software, hardware and networking.
Configures workstations sessions and user profiles banking platforms.
Troubleshoots with bank vendors.
Contacts Telecom and Hardware vendors for telephone and printer related issues.
Disconnects and re-connect computers to accommodate office and'or user moves.
Document reported issues within the service desk application and follow up with the customer.
Reports any unresolved or critical level problems to higher authority.

Other Duties

Perform other duties as assigned.

Skills/Abilities

Ability to effectively communicate with end-users, vendors and IT Dept management and personnel.
Aptitude, technical ability and willingness to learn technical requirements of Help Desk, network systems, telecommunications and various software applications.
Excellent oral communication skills and interpersonal skills.
Good writing abilities to clearly detail facts and solutions.
Excellent analytical skills to make fast and precise resolutions to network, application and PC issues.
Working knowledge of the Bank’s standards and procedures.
Strong organizational skills.
Ability to prioritize issues and problems.
Ability to utilize customer service skills to interact effectively and cooperatively with system and network users and train staff in basic troubleshooting techniques.
Ability to work well in pressure situations and meeting deadlines.
Ability to work well alone and as a member of a team.
Knowledgeable about recent innovations in IT.
Examining presenting concerns from multiple angles to select and implement the most suitable solutions

Supervisory Responsibility

This position does not have supervisory responsibilities.

Work Environment

This job operates within a clerical office setting. This role routinely uses standard office equipment such as computers, phones, copiers. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. This position requires the individual to work some Saturday hours on rotation with other staff members.

Physical Demands

This position requires manual dexterity, and the ability to lift 20-35 pounds of equipment. This position requires bending, stooping or standing as necessary.

Travel

Some travel to and from bank locations may be necessary.

Education and Experience

Minimum two years of experience as a Help Desk Analyst or associate's degree in information systems or like degree. Exposure to financial environment a plus.
Basic understanding of ITIL methodologies.
Experience working with Service Desk ticketing application.
Prior experience working with EntraID, Active Directory, Microsoft Office products.

For Applicants located in Alexandria, Virginia (VA): The anticipated salary range for this position is $24.00 - $29.00 per hour.

For Applicants from all other locations: The salary will be based on experience, qualifications, and geographic location.

The ranges listed for Virginia represent the good-faith compensation the Company reasonably expects to pay for the position at the time of posting. Actual compensation will be determined based on factors including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, and business needs. This position may also be eligible for additional compensation, such as bonuses or incentive pay, where applicable.

Equal Employment Opportunity/M/F/disability/protected veteran status

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Quick Apply

Refine Your Search

it technician jobs in moorefield, wv

Help Desk Analyst

Technology Support

Seasonal, Operations Technical Specialist (Part Time)

Military Service - U.S. Navy, Aviation Electronics, Electrical & Computer Systems Technician

Military Service - U.S. Navy, Advanced Electronics / Computer Field Technician

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for it technician in moorefield, wv

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected