Top 17 Voip engineer Jobs in Moorestown, Nj

Senior Technical Support Engineer (SIP / VoIP / FoIP)
T38Fax —Philadelphia, PA
- Full-time
- Remote
- Computer Science
- Bachelor's degree
- Senior level
- Profit sharing
- Health insurance
Quick Apply
VOIP / Telecom Engineer - Senior
Smart Communications Collier Inc —Moorestown, NJ
- Full-time
- Computer Science
- 5 years
- Engineering
- Health insurance
- Dental insurance
Quick Apply
2d
Technical Support Engineer (SIP / VoIP / FoIP)
T38Fax —Philadelphia, PA
- Full-time
- Remote
- Computer Science
- Mid-level
- Bachelor's degree
- Profit sharing
- Health insurance
Quick Apply
Systems Engineer - VoIP Applications
T38Fax —Conshohocken, PA
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Bachelor's degree
- Profit sharing
- Health insurance
Quick Apply
Genesys Voice Engineer
mPower Software Services —Philadelphia, PA
- Full-time
- Hybrid work
- Oracle
- System design
- Mid-level
Infrastructure Engineer
GTSS MINDS —Township of Hamilton, NJ
- Computer Science
- System design
- Mid-level
Manager, Software Engineer
L3Harris Technologies —Camden, NJ
- $147,000 - $250,000 a year
- 7 years
- Java
- Bachelor's degree
- Paid holidays
- Disability insurance
1d
Telecom Support Engineer
iFAX Solutions —Conshohocken, PA
- Full-time
- Mid-level
- Office
- Communication skills
- Profit sharing
- Health savings account
Quick Apply
Service Delivery Engineer, Pure IP
BCM One —Blue Bell, PA
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Service Desk Analyst & Field Technician
Cortrucent Security —Berlin, NJ
- $48,000 - $68,000 a year
- Weekends as needed
- Hybrid work
- HIPAA
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Paid time off
Linux Support Engineer
iFAX Solutions —Conshohocken, PA
- Full-time
- Mid-level
- Office
- Communication skills
- Profit sharing
- Health savings account
Quick Apply
Senior Network Engineer/Architect
Two95 International Inc. —Philadelphia, PA
- $100,000 - $120,000 a year
- Contract
- Senior level
- 10 years
Quick Apply
Information System Security Eng (ISSE) III
Global Resource Solutions, Inc. —Philadelphia, PA
- Full-time
- Microsoft Excel
- Customer service
- 11+ years
Quick Apply
Manager Network and Telecommunications Services
Burlington Stores —Edgewater Park, NJ
- $115,000 - $167,500 a year
- Weekends as needed
- Azure
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
14d

More jobs to discover

Find similar jobs that you might be interested in.

VOIP / Telecom Engineer - Senior
Smart Communications Collier Inc —Moorestown, NJ
Handson experience with network monitoring, network diagnostics, network analytics tools and troubleshooting with various tools such as Packet Sniffer utilities…
Quick Apply
2d
Sr. IT Engineer - Unified Communications
SHI International Corporation —Somerset, NJ
As a senior IC and platform owner, this role acts as an escalation point and technical leader (without direct people management responsibility), driving UC…
$120,000 - $170,000 a year

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Infrastructure Engineer III
Corporate One FCU —Columbus, OH
LAN (Local Area Network), WAN (Wide Area Network), VoIP (Voice over Internet Protocol) and Internet infrastructure design and implementation.
$122,000 - $129,000 a year
Quick Apply
Senior Voice Engineer
AEP Service Corporation —Gahanna, OH
Bachelor's degree in computer science, engineering, or related technical field is required. Knowledge of network performance monitoring, packet analysis, and…
$116,255.00 - $151,132.50 a year
9d

Show more jobs in cities nearby

I want to receive the latest job alert for voip engineer in moorestown, nj

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

voip engineer jobs near moorestown, nj

Linux Engineer jobs in Conshohocken, PA

Technical Support Engineer jobs in Philadelphia, PA

Telecommunications Engineer jobs in Conshohocken, PA

Information Systems Security Engineer jobs in Philadelphia, PA

Telecommunicator jobs in Edgewater Park, NJ

Voice Engineer jobs in Philadelphia, PA

Patent Engineer jobs in Chicago, IL

Entry Level Data Engineer jobs in Houston, TX

Linux Engineer jobs in Irvine, CA

Linux Engineer jobs in Cleveland, OH

Audio Engineer jobs in Tampa, FL

Linux Engineer jobs in Rancho Palos Verdes, CA

Linux Engineer jobs in Minneapolis, MN

Technical Support Engineer jobs in Alabama

Technical Support Engineer jobs in San Francisco Bay Area, CA

Technical Support Engineer jobs in Irvine, CA

Family Support Specialist jobs in Indianapolis, IN

Work From Home Technical Support jobs in Minnesota

Entry Level Process Engineer jobs in California

Technical Support Engineer jobs in Austin, TX

Senior Technical Support Engineer (SIP / VoIP / FoIP)

T38Fax
Philadelphia, PA

Quick Apply

Job Details

Full-time

Benefits

Profit sharing
Health insurance
401(k)
Paid time off

Qualifications

Equipment troubleshooting
Fax machines
Voice over internet protocol (VoIP) configuration

Full Job Description

T38Fax is seeking an experienced Technical Support Engineer with a wealth of experience troubleshooting SIP / VoIP / FoIP issues in a customer-facing role. We're excited to be scaling our customer support team to keep up with the rapid growth of our popular T.38 Fax Over IP (FoIP) service. In this senior-level role we expected you to be well-versed in fundamental network concepts, with a demonstrated history of troubleshooting customer SIP and VoIP calls. The ideal candidate will also have experience diagnosing facsimile transmissions over SIP, especially if that experience involved T.38 Fax Over IP sessions.

First, a Word About Fax

Fans of John Oliver’s “How Is This Still A Thing” segments might be amused to learn that fax remains deeply entrenched in the way many companies transact their daily business. Indeed, it seems fax is still very much a thing! In its annual report on the fax industry, Business Research Insights reports that the global fax market size was 2.36 billion in 2023 and is projected to reach 4.25 billion by 2032 at a compound annual growth rate (CAGR) of almost 7%. It’s especially surprising, then, that most modern VoIP/SIP and cloud-based phone companies neither support fax over SIP nor understand how they might do so (until we show them how easy it is). Our fax-approved SIP trunks are ready to go today and fill a vital need in a growing and underserved industry that shows no signs of slowing down for many years to come.

About You

As a Technical Support Engineer you will be responsible for diagnosing and resolving customer issues related to SIP trunking, T.38 fax transmissions, call quality, and network configurations. You will work closely with customers, internal teams, and vendors to ensure seamless communication experiences. You are a proud, card-carrying tech-geek with a superhero’s penchant for helping others. You breathe all things engineering, innovation, and data. Logic is your friend, and you use it generously. Equipped with an entrepreneurial attitude, you are relentlessly energetic and excited by new challenges. If you aren’t multi-tasking, it means you are under-challenged. You don’t just capture packets, you use science (not superstition) to tame them.

Your Mission

This is absolutely not an IT help-desk role. We call our support team 'engineers' because of the highly technical nature of troubleshooting SIP and T.38 at industrial scale. You will:

Provide Escalated (Tier 3) support for FoIP and SIP-related technical issues via email, phone and case management system (Zendesk).
Diagnose and troubleshoot SIP signaling, call setup failures, one-way audio, jitter, latency, and packet loss.
Analyze SIP traces, PCAP captures, and logs using tools like Wireshark and tcpdump.
Support T.38 Fax Over IP (FoIP) implementations, troubleshooting failed fax transmissions and improving reliability.
Work with PBX systems (Asterisk, FreePBX, 3CX, etc.), VoIP gateways, and SBCs.
Assist customers with network configurations, NAT traversal and firewall rules.
Escalate complex issues to engineering teams and collaborate with vendors as needed.
Take ownership of reported customer issues and see problems through to resolution, ensuring proper recording and closure of all issues.
Write documentation, knowledge base articles and FAQs, and document troubleshooting steps, best practices and solutions in the company's knowledge base for use by both internal staff and customers.
Test interoperability of new VoIP/FoIP equipment and create user guides for various IP-PBX and SIP-compatible devices for use with our SIP Trunking service.

Qualifications

Expert-level support is a core component of our brand and is deeply ingrained in our culture. We look for a mix of the technical expertise, troubleshooting skills, and industry knowledge that will be needed to solve complex problems, including:

Bachelor's Degree in Computer Science or related field, or combination of education and experience may be considered.
Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, NAT, VPNs and firewall rules) and networking protocols, in particular VoIP/SIP.
Experience with fax and/or FoIP a plus.
Experience with Wireshark.
Experience with Asterisk, Kamailio, FreeSWITCH, OpenSIPS, or cloud-based VoIP APIs (Twilio, Plivo, Telnyx, etc.).
Working knowledge of Linux/Unix Operating System.
Careful, methodical approach to troubleshooting complex technical issues.
Experience with help desk ticketing systems (Zendesk, Jira, ServiceNow, etc.).
Excellent written and verbal communications including the ability to explain complex technical concepts to customers.
Excellent customer-facing skills.

Your Style

Customer satisfaction is your goal, and you pursue it relentlessly
You have an unquenchable desire to learn
You communicate clearly and concisely with technical and non-technical audiences
You are a multitasker with the ability to properly prioritize
You happily follow established procedures, but know when to propose improvements

Our Offer

Competitive salary with annual profit-sharing bonus
Casual, informal work environment
Flexible working arrangements (remote/hybrid options)
Generous PTO allowance
Healthcare
401(k)
Flyers tickets with VIP parking
A team of aces
An open mind for new ideas and methodologies

Work Location & Compensation

This role can be performed remotely, hybrid, or in-office at our headquarters in Conshohocken, just outside of Center City Philadelphia. Candidates who choose to work in-office may be eligible for higher compensation, additional in-office perks, and increased collaboration opportunities. Compensation for remote employees is adjusted based on market rates for their location.

Our Story

Founded in 2016 and based in Conshohocken just outside of Philadelphia, PA, T38Fax provides fax-optimized SIP trunks to business customers within the US and Canada. We’re similar to a Voice Over IP (VoIP) phone company, except our network is optimized for fax transmissions instead of voice. Our product is unique and in high demand, we’re one of just a handful of companies that do this worldwide, and we have an exceptional reputation in the industry. In 2020, T38Fax was recognized by Inc. Magazine as one of the fastest growing companies in the US and by the Entrepreneurs Forum of Greater Philadelphia (EFGP) as one of the 100 fastest growing companies in the Philly metro area.

We remain small and agile, which makes this a fun, dynamic, and challenging place to work. The work environment is casual and, for the most part, informal. Expectations are high and excellence is encouraged and rewarded. We strive to make sure that we have a team-oriented group that can also work well independently. If you enjoy working in a high freedom, high demand environment with a small but talented group of people this may just be the job for you.

We offer a competitive benefits package including healthcare, a substantial number of paid days off (PTO), a generous profit-sharing plan, and access to our Flyers season tickets for yourself and a guest. We're a great group of people doing exceptional things for our customers and having fun doing it. Like any emerging growth company, this will be hard work, but more importantly, it will be fun and immensely rewarding. We think you already know if this is a position for you, and if so, we look forward to reviewing your application!

Are you The One? If so, please send your battle plan and a certificate of your superpowers. Alternatively, a cover letter and resume will suffice. At least for now.

Quick Apply

Refine Your Search

voip engineer jobs in moorestown, nj

Senior Technical Support Engineer (SIP / VoIP / FoIP)

VOIP / Telecom Engineer - Senior

Technical Support Engineer (SIP / VoIP / FoIP)

Systems Engineer - VoIP Applications

Genesys Voice Engineer

Infrastructure Engineer

Manager, Software Engineer

Telecom Support Engineer

Service Delivery Engineer, Pure IP

Service Desk Analyst & Field Technician

Linux Support Engineer

Senior Network Engineer/Architect

Information System Security Eng (ISSE) III

Manager Network and Telecommunications Services

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for voip engineer in moorestown, nj

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected