Top 37 Helpdesk technician Jobs in Mooresville, Nc

Help Desk Technician
Financial Independence Group, LLC —Cornelius, NC
- Computer Science
- Windows
- Microsoft Office
Quick Apply
1d
Integrated Manufacturing Systems Technician
Noramtec Consultants Americas —Newton, NC
- $30 - $35 an hour
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
8d
Help Desk Technician
Chesapeake Containment —Mooresville, NC
- Email
- Spanish
- Microsoft Excel
- Computer literacy
- Dental insurance
- Paid time off
Quick Apply
4d
Help Desk Technician (Hybrid)
Advantage Surveillance LLC —Kannapolis, NC
- $20 - $22 an hour
- Monday to Friday
- Hybrid work
- Azure
- Windows
- Organizational skills
Quick Apply
Help Desk Technician, Tier II
Hiller Companies —Concord, NC
- Urgently hiring
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
3d
IT Technician – Salisbury, NC
Cook Out Restaurants —Salisbury, NC
- $20 an hour
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Support Technician I
Nucentric Solutions —Davidson, NC
- Full-time
- Windows
- Microsoft Office
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Technology Technician III
Cabarrus County Schools —Concord, NC
- $5,160 - $8,256 a month
- Full-time
- Computer literacy
- Basic math
- Mid-level
Desktop Support Senior Technician
TTEC —Charlotte, NC
- $62,000 - $65,000 a year
- Computer science
- Computer Science
- Mid-level
- Tuition reimbursement
- Paid time off
9d
Desktop Support Technician
Intratek Computer Inc —Charlotte, NC
- Up to $27 an hour
- Contract
- Background check
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
2d
IT Technician – Concord, NC, Concord Pkwy
Cook Out Restaurants —Concord, NC
- $20 an hour
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Desktop Support Specialist - Huntersville, NC/On-site
Software Technology Inc —Huntersville, NC
- Research
- Mid-level
- Travel
Quick Apply
IT Support Technician - NC
Software Technology Inc —Charlotte, NC
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
IT Field Technician
Waste Connections —Charlotte, NC
- Full-time
- Computer science
- Computer Science
- Mid-level
- Travel reimbursement
- Disability insurance
Quick Apply
Desktop Support Engineer (Level 2)
NSC Global —Charlotte, NC
- Urgently hiring
- 5 years
- Research
- Mid-level
8d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Mooresville, NC
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Account Manager
Modern Construction Services —Charlotte, NC
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- OSHA
- Mid-level
- Office
- AD&D insurance
- Health insurance
Quick Apply
Support Technician II
Nucentric Solutions —Charlotte, NC
- Mid-level
- Windows
- In-person
- Paid holidays
- Disability insurance
Quick Apply
Repair/Mover
MCCRACKEN & AMICK INC —Charlotte, NC
- 8 hour shift
- Background check
- Clean driving record
- Driver's License
- Paid training
- Health insurance
Quick Apply
General Building Maintenance Technician
Aircond Corporation —Charlotte, NC
- Extended hours
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
8d

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helpdesk technician jobs near mooresville, nc

Help Desk Technician

Financial Independence Group, LLC -
Cornelius, NC

Quick Apply

Job Details

1 day ago

Qualifications

Network troubleshooting
Technical support via phone
Bachelor's degree in information technology
Computer Science
IT user and group management
Phone communication
Procedural guides
IT asset management
Technical documentation
Incident report management
Software implementation
Hardware maintenance
Windows
Incident Escalation
Software installation
Microsoft Office
User training (technical support)
Analysis skills
Patch management
Associate's degree in information technology
Computer hardware
Desktop (troubleshooting support)
Hardware configuration
Customer support ticket management
Technical writing
IP networking
Technical support via email
Desktop administration
Equipment inventory management
Associate's degree

Full Job Description

WHO WE ARE:

Financial Independence Group (FIG) is one of the nation’s largest Finance and Insurance Marketing Organizations (FMO & IMO) in the country, partnering with thousands of financial professionals in all 50 states. FIG seeks to expand the availability of financial products and services to financial professionals and ultimately the clients and families they serve. This is accomplished through robust product offerings, innovative marketing, and cutting-edge technology.

Interested in learning more? Click here to find out what it’s like to work at FIG.

ABOUT THE TEAM:

FIG’s Tech Team is no ordinary “IT Team”. Utilizing cutting edge technology to build proprietary software, our tech team is so deeply entrenched in the business, they understand the problems afoot. With a culture of transparency and collaboration, all areas of FIG work cohesively to deliver the ultimate solutions for our advisors and the families they help.

FIG’s Tech Team operates in a truly agile manner. In today’s volatile and ever-changing environment, adapting to change and delivering quickly and securely is a must. Our tech team have a passion for change and our entire culture is driven off embracing that fact. We further encapsulate that by the way we work with our industry partners. We foster an environment of transparency and collaboration with those partners to be able to pinpoint industry problems that can be solved as one unit – removing the red tape that has fraught financial services for decades.

JOB SUMMARY:

The Help Desk Technician will be responsible for providing technical support to end-users, troubleshooting software and hardware issues, and escalating complex problems to appropriate resources. This role involves providing excellent customer service, maintaining accurate documentation of incidents, and resolving technical issues in a timely and efficient manner.

KEY RESPONSIBILITIES:

Provide technical assistance and support for incoming queries and issues related to software, hardware, and network problems
Respond to help desk tickets, emails, and phone calls in a timely manner
Identify and escalate high-priority issues to appropriate resources
Install, configure, and maintain software and hardware components
Perform software and hardware upgrades and patches
Create and maintain documentation of technical procedures and solutions
Provide end-user training and support
Maintain accurate and up-to-date records of incidents and solutions
Stay up-to-date with emerging technologies and industry trends
Maintain a high level of customer service at all times
Setting up and maintaining user accounts in Active Directory
Managing assets and inventory

WHY YOU ARE THE RIGHT PERSON

Bachelor's degree in Computer Science, Information Technology, or related field preferred.
Proven experience as a Help Desk Technician or similar role
Excellent knowledge of Microsoft Windows and Office Suite, hardware and software installation, configuration, and troubleshooting
Familiarity with networking protocols and concepts, including TCP/IP, DNS, DHCP, and VPN
Strong problem-solving and analytical skills
Good communication and interpersonal skills
Ability to work independently and as part of a team
Associate's or Bachelor's degree in Information Technology or a related field is preferred

Quick Apply

Refine Your Search

helpdesk technician jobs in mooresville, nc

Help Desk Technician

Integrated Manufacturing Systems Technician

Help Desk Technician

Help Desk Technician (Hybrid)

Help Desk Technician, Tier II

IT Technician – Salisbury, NC

Support Technician I

Technology Technician III

Desktop Support Senior Technician

Desktop Support Technician

IT Technician – Concord, NC, Concord Pkwy

Desktop Support Specialist - Huntersville, NC/On-site

IT Support Technician - NC

IT Field Technician

Desktop Support Engineer (Level 2)

Now Hiring IT and Telecom Field Technicians

Account Manager

Support Technician II

Repair/Mover

General Building Maintenance Technician

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