Top 1 Customer support & client services occupations Jobs in Moosic, Pa

Customer Service Manager
Crown Display Inc. —Luzerne, PA
- $18 - $22 an hour
- Full-time
- Background check
- Customer service
- Mid-level
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Customer Service Manager

Crown Display Inc. -
Luzerne, PA

Quick Apply

Job Details

Full-time
$18 - $22 an hour
3 days ago

Qualifications

Customer relationship building
Customer service
High school diploma or GED
Client services
Problem-solving
Customer support

Full Job Description

Date posted: November 21, 2025

Pay: $18.00 - $22.00 per hour

Job description:

Job Overview:

We’re looking for someone energetic and genuinely passionate about connecting with people. The ideal candidate thrives in fast-paced environments, loves engaging in conversation, and brings a natural enthusiasm to every interaction. They take pride in helping others, find solutions quickly, and approach every customer with patience, positivity, and a genuine desire to make their day better. This person is driven, personable, and excited to grow with a team that values proactive communication and exceptional service.

Key Responsibilities:

Answer and manage customer inquiries via phone and email, providing accurate information about products, order status, and shipping details.
Process customer orders efficiently and ensure accuracy in data entry and order fulfillment.
Resolve customer issues and complaints with professionalism, focusing on positive outcomes and customer satisfaction.
Maintain detailed, accurate customer records, ensuring data is up to date and accessible.
Collaborate with other departments (e.g., warehouse, shipping) to ensure timely and accurate order delivery.
Identify customer needs and offer suitable product recommendations, with the potential to cross-sell or upsell as appropriate.

Qualifications:

Proven experience in customer service, inside sales, or a related field.
Strong communication skills, both verbal and written, with a customer-focused approach.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Familiarity with CRM software and order processing systems is a plus.
Self-motivated, with a desire to learn and grow into sales responsibilities.

Job Type: Full-time

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 3 years (Preferred) in the last 10 years
Customer Support & Client Services Occupations: 3 years (Required)

Work Location: In person

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Application Question(s):

I have experience talking to customers over the phone.

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 3 years (Required)

Ability to Commute:

Luzerne, PA 18709 (Required)

Work Location: In person

Quick Apply

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Customer Service Manager

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