About US Resin Supply
US Resin Supply is one of the fastest-growing specialty flooring and industrial coatings distributors in North America. As our network of retail stores continues to expand, maintaining inventory accuracy and operational consistency across every location has become a focus priority.
We are looking for an experienced operations professional who enjoys solving problems, improving processes, training employees, and protecting company assets.
Job Summary
The Field Operations, Inventory & Audit Manager is responsible for protecting several million dollars in company inventory by ensuring inventory accuracy, operational consistency, and compliance with company procedures across every US Resin Supply location.
This is a field-based operational leadership position.
This is not a sales role.
The successful candidate will spend most of their time traveling between stores conducting inventory audits, physical counts, operational reviews, inventory investigations, employee coaching, and follow-up on corrective actions.
The mission is simple:
Every store must have accurate inventory and operate according to company standards.
Working Relationships
This position works closely with:
- Executive Management
- Store Managers
- Purchasing
- Logistics
- Accounting
- Customer Service
The successful candidate must build strong working relationships while maintaining the authority necessary to enforce company procedures.
Primary Responsibilities
Inventory Control
- Conduct physical inventories.
- Perform scheduled cycle counts.
- Verify inventory accuracy between physical inventory and Lightspeed POS.
- Investigate inventory discrepancies.
- Review damaged, obsolete, and sample inventory.
- Verify inventory adjustments.
- Investigate inventory write-offs.
- Monitor negative inventory.
- Verify month-end inventory balances.
- Ensure inventory records accurately reflect physical inventory.
Store Audits
Conduct scheduled and unannounced operational audits.
Audit areas include:
- Physical Inventory
- Cycle Counts
- Receiving
- Purchase Orders
- Store Transfers
- Customer Returns
- Inventory Adjustments
- Negative Inventory
- SKU Accuracy
- Warehouse Organization
- Product Storage
- Product Labeling
- Operational Procedures
- Safety Standards
- Company SOP Compliance
Every audit must include:
- Executive Summary
- Findings
- Inventory Variances
- Financial Impact
- Root Cause Analysis
- Corrective Action Plan
- Responsible Employee(s)
- Completion Deadline
- Follow-up Verification
Receiving & Purchase Orders
Ensure inventory is received correctly by:
- Matching products to Purchase Orders.
- Verifying quantities.
- Reviewing packing slips.
- Confirming products are received correctly in Lightspeed.
- Ensuring Purchase Orders are fully completed and closed.
- Investigating receiving discrepancies immediately
Store Transfers
Audit all inventory transfers between locations.
Responsibilities include:
- Verifying transfer quantities.
- Confirming transfer documentation.
- Ensuring receiving locations process transfers correctly.
- Investigating incomplete transfers.
- Resolving transfer discrepancies promptly.
Inventory Investigations
Lead investigations involving:
- Missing inventory
- Inventory shrinkage
- Incorrect SKU usage
- Receiving errors
- Transfer errors
- Unauthorized adjustments
- Duplicate inventory
- Inventory write-offs
- Inventory count discrepancies
- Customer transactions affecting inventory
Determine the root cause of discrepancies and implement corrective actions to prevent recurrence.
Asset Protection & Loss Prevention
Protect company assets by identifying operational weaknesses before they result in financial losses.
Responsibilities include:
- Monitoring inventory shrinkage.
- Reviewing inventory adjustment activity.
- Identifying unusual inventory transactions.
- Reviewing transaction history before store visits.
- Analyzing recurring inventory discrepancies.
- Reviewing available store records when losses cannot be explained.
- Identifying recurring operational weaknesses.
- Recommending process improvements to reduce inventory losses.
Employee Training
Train store employees on:
- Lightspeed POS
- Inventory Receiving
- Store Transfers
- Inventory Adjustments
- Returns
- Cycle Counts
- Physical Inventory Procedures
- Company SOPs
Provide coaching whenever recurring operational errors are identified.
Ensure employees understand and consistently follow company procedures.
Standard Operating Procedures
Develop, maintain and improve company procedures covering:
- Receiving
- Purchase Orders
- Transfers
- Physical Inventories
- Cycle Counts
- Inventory Adjustments
- Returns
- Sample Inventory
- Warehouse Organization
- Inventory Documentation
- New Store Opening Procedures
New Store Openings
Support new store openings by:
- Verifying opening inventory.
- Confirming SKU accuracy.
- Validating inventory quantities.
- Verifying Lightspeed setup.
- Training employees.
- Ensuring operational readiness before opening.
Month-End Inventory Verification
Support month-end inventory accuracy by:
- Reviewing inventory balances.
- Verifying inventory adjustments.
- Confirming Purchase Orders and transfers are complete.
- Supporting Accounting with inventory investigations when required.
Reporting
Prepare weekly and monthly reports including:
- Inventory Accuracy by Store
- Inventory Variance Report
- Shrinkage Report
- Negative Inventory Report
- Open Purchase Orders
- Open Transfers
- Audit Completion
- Cycle Count Completion
- Corrective Action Status
- Employee Training Status
- Operational Risk Summary
Present recommendations for continuous operational improvement.
Authority
The Field Operations, Inventory & Audit Manager has authority to:
- Conduct scheduled and unannounced store audits.
- Require immediate inventory recounts.
- Require recounts by different employees.
- Pause inventory adjustments pending investigation.
- Require corrective action plans.
- Recommend additional employee training.
- Recommend disciplinary review for repeated violations of company procedures.
- Escalate unresolved operational issues directly to Executive Management.
This position does not establish pricing, approve discounts, manage sales performance, authorize commercial decisions, or supervise sales activities.
Key Performance Indicators (KPIs)
- Maintain inventory accuracy of at least 99%.
- Zero unresolved negative inventory.
- Complete 100% of scheduled store audits.
- Complete 100% of scheduled cycle counts.
- Achieve 100% receiving accuracy.
- Achieve 100% transfer accuracy.
- Ensure Purchase Orders are closed within company standards.
- Ensure inventory adjustments are properly documented.
- Continuously reduce recurring inventory discrepancies.
- Ensure all employees complete required inventory training.
Required Qualifications
- Minimum five years of experience in inventory control, warehouse operations, industrial distribution, branch operations, or multi-location retail.
- Experience conducting physical inventories and cycle counts.
- Experience investigating inventory discrepancies.
- Experience training employees.
- Experience implementing operational procedures.
- Strong analytical and problem-solving skills.
- Strong Microsoft Excel skills.
- Experience with POS or ERP systems.
- Excellent written and verbal communication skills.
- Ability to communicate professionally with employees at all levels of the organization.
- Valid U.S. driver's license with a clean driving record.
- Legally authorized to work in the United States.
- Valid U.S. passport, or the ability to obtain one.
- Ability to travel extensively throughout the United States.
- Ability to travel periodically to Canada for onboarding, training, operational meetings, and special projects.
Experience with Lightspeed POS is considered an asset.
Preferred Experience
Experience in one or more of the following industries is preferred:
- Industrial Distribution
- Building Materials
- Paint & Coatings
- Automotive Parts
- Construction Supply
- Equipment Rental
- Multi-Location Retail Operations
Candidates from companies such as Grainger, Fastenal, Ferguson, White Cap, HD Supply, SiteOne, Motion Industries, Sherwin-Williams, PPG, NAPA, AutoZone, O'Reilly Auto Parts, or similar organizations are encouraged to apply.
Experience in epoxy flooring is not required.
Physical Requirements
- Ability to lift up to 50 lbs.
- Ability to stand, walk, bend, climb ladders, and work in warehouse environments for extended periods.
- Comfortable performing physical inventory counts in warehouse and retail environments.
Travel Requirements
This is a field-based position requiring extensive travel throughout the United States.
The successful candidate should expect to:
- Travel approximately 60–70% of the time.
- Visit multiple store locations each month.
- Spend approximately two to three days per week in the field.
- Travel on short notice when operational issues require immediate attention.
- Occasionally work evenings or weekends during physical inventories or new store openings.
Periodic travel to the company's Canadian headquarters may be required for onboarding, training, operational meetings, or special projects.
All approved business travel expenses, including airfare, hotels, rental vehicles, mileage, meals, and other authorized expenses, will be paid by US Resin Supply.
Compensation & Benefits
- USD $80,000–$95,000 annual salary
- Company laptop
- Company cell phone
- Company credit card for approved business expenses
- Company vehicle or monthly vehicle allowance (where applicable)
- Paid vacation
- Company-paid travel expenses
Compensation is based on operational performance, inventory accuracy, and compliance with company procedures. This position is not compensated based on sales performance.
What Success Looks Like
Within the first year, the successful candidate will:
- Establish standardized inventory control procedures across every US Resin Supply location.
- Achieve and maintain inventory accuracy of at least 99%.
- Build a disciplined and consistent store audit program.
- Significantly reduce recurring inventory discrepancies through operational discipline, employee coaching, and continuous process improvement.
- Ensure every store follows company procedures consistently.
- Strengthen accountability and operational excellence across the organization.
Why Join US Resin Supply?
This is an opportunity to build and lead the inventory and operational audit program for one of North America's fastest-growing specialty flooring distribution companies.
If you enjoy solving operational problems, improving processes, protecting company assets, and making a measurable impact across a multi-location organization, we encourage you to apply.
Pay: $80,000.00 - $95,000.00 per year
Benefits:
Work Location: Remote
