Top 27 Production supervisor Jobs in Morganton, Nc

Customer Service Manager (Manufacturing)
Confidential —Hickory, NC
- $60,000 - $65,000 a year
- Full-time
- ERP systems
- Mid-level
- 3 years
- AD&D insurance
- Paid holidays
Quick Apply
Production Team Lead
Barrett Business Services —Granite Falls, NC
- $22.99 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
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4d
Production Supervisor
Bimbo Bakeries USA —Valdese, NC
- $63,500 - $82,500 a year
- Weekends as needed
- English
- Mid-level
- Microsoft Office
- Paid time off
- 401(k) matching
3d
Supervisor, Production
Leviton Manufacturing —Morganton, NC
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
15h
Production Manager
Corning —Hickory, NC
- $120,797 - $166,096 a year
- Full-time
- 3 years
- Supervising experience
- Organizational skills
- Paid parental leave
- Disability insurance
2d
Manufacturing, Human Resources Manager
Baxter —Marion, NC
- $112,000 - $154,000 a year
- 5 years
- English
- Office
- Paid parental leave
- Employee stock purchase plan
3d
PRODUCTION SUPERVISOR
JBS USA —Lenoir, NC
- $65,000 - $70,000 a year
- Computer literacy
- English
- Mid-level
- Dental insurance
- Paid time off
Mohawk Production Supervisor
RPM Wood Finishes Group —Hudson, NC
- Mid-level
Quality Manager - Industrial Manufacturing
SGL CARBON, LLC —Morganton, NC
- $95,000 - $120,000 a year
- Full-time
- Engineering
- 3 years
- In-person
- Health savings account
- Health insurance
Quick Apply
Production Supervisor - (Fri - Sun 6:00pm - 6:00am)
US Conec, Ltd. —Hickory, NC
- 12 hour shift
- Engineering
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Production Planning and Change Governance Lead
Google —Lenoir, NC
- $240,000 - $334,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
11d
2nd Shift Production Supervisor
Recycling Associates, Inc —Lenoir, NC
- Full-time
- Mid-level
- Organizational skills
- Warehouse experience
Quick Apply
8d
Production Supervisor (Nights/Weekends)
Exela Pharma Sciences —Lenoir, NC
- Weekends as needed
- Basic math
- Mid-level
- Analysis skills
Quick Apply
Production Lead
Automated Solutions, LLC —Granite Falls, NC
- $20.81 - $22.99 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Production Supervisor - Fiberglass & Assembly
Utility Solutions, Inc —Hickory, NC
- $65,000 a year
- Full-time
- Ability to walk for extended periods
- Engineering
- Mid-level
Quick Apply
9d
Manufacturing Data Governance Lead
Corning —Newton, NC
- $98,588 - $135,559 a year
- Full-time
- 7 years
- Computer Science
- Engineering
- Paid parental leave
- Disability insurance
Production Manager
Iconic Roofing, LLC —Hickory, NC
- $50,000 - $70,000 a year
- Weekends as needed
- Construction site
- Mid-level
- Residential
- Paid training
- Paid time off
Quick Apply
4d

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Customer Service Manager (Manufacturing)
Confidential —Hickory, NC
Bachelor's degree in Business, Supply Chain, Operations, or a related field. Lead, coach, and develop the Customer Service team to achieve performance goals and…
$60,000 - $65,000 a year
Quick Apply
Team Manager Developmental
Sam's Club —Hickory, NC
Environmental Compliance or related field, Retail profit and loss statement management experience, Supervisory experience, Warehouse experience with cold chain…
$70,000 - $95,000 a year

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PRODUCTION SUPERVISOR - 2ND SHIFT
Vista Packaging and Logistics —Columbus, OH
Lead, coach, and develop a team of production associates to drive performance and engagement. The ideal candidate is a strong leader with experience in…
$28 - $32 an hour
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Production & Workforce Training Manager
Columbus Fashion Alliance —Columbus, OH
Support student assessment, skills evaluation, certification preparation, and career coaching. Provide technical expertise in garment construction,…
$55,000 - $60,000 a year
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Customer Service Manager (Manufacturing)

Confidential
Hickory, NC

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Teamwork
Managing teams in a customer support role
Team leadership
ERP systems
Employee relationship building
Team development
Supervising experience
Bachelor's degree
Manufacturing
Customer information system software
Order entry

Full Job Description

About the Role

Join a Growing Team That Values People, Relationships, and Exceptional Service

We are seeking a leader who is willing to roll up their sleeves, lead by example, and grow alongside a company that values relationships, accountability, and long-term success.

We are a growing, family-oriented manufacturing organization seeking an experienced Customer Service Manager to lead our customer service team and help elevate the customer experience across our organization. This role is ideal for a hands-on leader who enjoys developing people, improving processes, and building strong relationships with both customers and internal teams.

As a key member of our operations team, you will play an important role in ensuring customers receive timely, accurate, and professional support throughout the entire order lifecycle. We are looking for someone who thrives in a fast-paced environment, embraces collaboration, and is passionate about delivering exceptional service.

Position Summary

The Customer Service Manager is responsible for leading the customer service team while overseeing the complete customer order process—from order entry through delivery and post-sale support. This individual will serve as a bridge between customers, sales, production, logistics, and quality teams to ensure customer expectations are met and exceeded.

The ideal candidate is a proactive problem solver, an effective communicator, and a people-focused leader who is committed to continuous improvement and customer satisfaction.

Key Responsibilities

Manage and oversee the full customer order lifecycle, including order entry, tracking, invoicing, and issue resolution.
Lead, coach, and develop the Customer Service team to achieve performance goals and deliver outstanding customer experiences.
Serve as the primary escalation point for customer concerns and ensure timely resolution.
Partner closely with Sales, Production, Logistics, and Quality teams to align customer expectations with operational capabilities.
Monitor and improve key performance metrics, including order accuracy, response times, and customer satisfaction.
Develop and implement customer service processes and best practices that improve efficiency and service levels.
Train team members on company systems, service standards, and customer communication practices.
Communicate proactively with customers regarding order status, lead times, product availability, and delivery updates.
Coordinate with Quality and Technical teams on customer complaints, returns, and product inquiries.
Identify opportunities to improve processes and enhance the overall customer experience.

Qualifications

Required

5+ years of customer service experience, preferably within a manufacturing, industrial, or distribution environment.
2–3 years of leadership, supervisory, or management experience.
Experience working with ERP systems and customer relationship management (CRM) platforms.
Strong communication, problem-solving, and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Customer-focused mindset with a proactive and hands-on approach.

Preferred

Bachelor's degree in Business, Supply Chain, Operations, or a related field.
Experience supporting manufacturing operations and coordinating with production and logistics teams.
Experience implementing process improvements and service-related performance metrics.

Why Join Us?

We believe our people are our greatest asset. Our culture is built on teamwork, trust, accountability, and continuous growth. We foster an environment where employees are empowered to make decisions, contribute ideas, and build meaningful careers.

As we continue to grow, we're looking for leaders who want to grow with us—leaders who are passionate about serving customers, developing teams, and making a lasting impact on the organization.

Benefits

Medical, Dental, and Vision Insurance
Company-Paid Group Life & AD&D Insurance
Additional Life & AD&D Insurance Options
Short-Term and Long-Term Disability
401(k) with Company Match
Paid Holidays
Paid Time Off (PTO)

If you're passionate about customer service, enjoy leading teams, and are excited by the opportunity to help shape a growing organization, we'd love to hear from you.

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

production supervisor jobs in morganton, nc

Customer Service Manager (Manufacturing)

Production Team Lead

Production Supervisor

Supervisor, Production

Production Manager

Manufacturing, Human Resources Manager

PRODUCTION SUPERVISOR

Mohawk Production Supervisor

Quality Manager - Industrial Manufacturing

Production Supervisor - (Fri - Sun 6:00pm - 6:00am)

Production Planning and Change Governance Lead

2nd Shift Production Supervisor

Production Supervisor (Nights/Weekends)

Production Lead

Production Supervisor - Fiberglass & Assembly

Manufacturing Data Governance Lead

Production Manager

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