Top 869 Level manager Jobs in Morgantown, Wv

Customer Service Manager
Swanson Industries —Morgantown, WV
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Community Relations Director
The Addison of Uniontown —Uniontown, PA
- Weekends as needed
- Management
- English
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
Multi-Store Supervisor - #254
Sheetz, Inc —Morgantown, WV
- $19 an hour
- Full-time
- 18 years or older
- Mid-level
- Food service experience
- Paid parental leave
- Health insurance
Store Manager
Par Mar Stores —Morgantown, WV
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager
Par Mar Stores —Morgantown, WV
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Merchandise Manager
Michaels Stores —Morgantown, WV
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Commuter assistance
Retail General Manager Morgantown WV
Office Depot —Star City, WV
- $50,500 - $68,000 a year
- Full-time
- Marketing
- Merchandising
- Mid-level
- Commuter assistance
- Health savings account
6d
Retail Store Manager
PetSmart —Westover, WV
- $55,500 - $105,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Office Supervisor
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Mid-level
- Office
- Administrative experience
Community Disaster Program Manager
American Red Cross —Morgantown, WV
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
11d
Management Trainee
Cintas —Morgantown, WV
- Full-time
- Driver's License
- 21 years or older
- Bachelor's degree
- Profit sharing
- AD&D insurance
Retail Assistant Manager - Full-Time
maurices —Morgantown, WV
- Full-time
- 18 years or older
- Customer service
- Computer literacy
- Health savings account
- Paid holidays
Full Time Assistant Store Manager (Store 2505)
GameStop Inc —Granville, WV
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Production Scheduling Supervisor
Stahls' —Morgantown, WV
- Microsoft Excel
- Mid-level
- Communication skills
- Continuing education credits
- Health savings account
Quick Apply
Merchandising Sales Associate
Tractor Supply Company —Morgantown, WV
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Disability insurance
2d
Retail Assistant Manager - Part-Time
maurices —Morgantown, WV
- Part-time
- 18 years or older
- Computer literacy
- Mid-level
- Flexible schedule
Full-Time Store Merchandising Supervisor
KOHLS —Morgantown, WV
- From $17.25 an hour
- Weekends as needed
- 18 years or older
- Writing skills
- Merchandising
5d
Business Development Manager, Immunoassays & Biomarkers (MidAtlantic)
Spear Bio —Morgantown, WV
- $160,000 - $180,000 a year
- Full-time
- Remote
- Doctor of Philosophy
- Travel
- Neurology
Front Office Manager/Executive Assistant
WVJC —Morgantown, WV
- Call employer
- Mid-level
- Office
- University
6d
Lead Desktop Tech -- IS Technology - NORTH -- Mon Medical Center Main Campus
Mon Health —Morgantown, WV
- Full-time
- Computer Science
- Hospital
- Mid-level
10d

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Customer Service Manager

Swanson Industries -
Morgantown, WV

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Safety protocol adherence
Spreadsheets
High school diploma or GED
Bachelor's degree
Attention to detail
Organizational skills
Productivity software
Cross-functional communication

Full Job Description

JOB SUMMARY:

Oversees the daily operations of the Swanson customer service department, leading customer service representatives in successfully achieving company initiatives. The successful candidate in this role will need to clearly and effectively communicate at all levels of the organization, ensuring an exceptional customer experience. From orders to invoices to the daily issues that arise within the department, this position will interface with customers regularly, and act as the liaison between the customer and the company.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Manage daily workflow within the customer service department.
Create and track customer service goals.
Receive and implement customer feedback to improve the quality of service.
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly, including but not limited to orders, quotes, invoices, billing, payments, pricing, company policy and procedures.
Receive, review, and process orders.
Receive customer correspondence and resolve customer complaints.
Maintain balance between company policy and customer benefit. Partner with Sales, Marketing, Purchasing, and Operations to solve issues in the best interest of both the company and the customer.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
Document customer interactions and transactions. Ensure that all invoices are handled daily for all customer accounts.
Establish and maintain assigned customer accounts for accurate information.
Occasional travel to Swanson operations for training and team meetings.
Compile and generate reports as they relate to customer service.
Enhance professional growth and development through participation in educational programs, current literature, meetings, and workshops.
Perform related duties as assigned.
Maintain compliance with all company policies and procedures.

EDUCATION AND WORK EXPERIENCE REQUIREMENTS:

Must have a high school diploma.
Bachelor’s degree in business administration or related field, preferred.
Must have five (5) years of previous customer service experience.
Previous customer service manager experience preferred.
Exceptional computer skills; Microsoft Word, Excel, and Google-based applications.
Strong decision making and analytical abilities.
Highly developed sense of integrity and commitment to customer satisfaction.
Effective written and verbal communication skills.
Detail oriented with the ability to perform work under minimal supervision.
Ability to effectively communicate (both written and verbal) with internal and external customers.
Proven ability to meet deadlines and follow directions.

PHYSICAL REQUIREMENTS:

Ability to safely and successfully perform the essential job duties consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Ability to work safely and adhere to the Swanson Safety System in daily job duties.
Ability to sit for extended periods of time.
Must be able to lift and carry up to 30 lbs.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Experience:

Customer Service: 3 years (Preferred)
Management: 3 years (Preferred)
ERP Manufacturing: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

level manager jobs in morgantown, wv

Customer Service Manager

Community Relations Director

Multi-Store Supervisor - #254

Store Manager

Assistant Manager

Merchandise Manager

Retail General Manager Morgantown WV

Retail Store Manager

Office Supervisor

Community Disaster Program Manager

Management Trainee

Retail Assistant Manager - Full-Time

Full Time Assistant Store Manager (Store 2505)

Production Scheduling Supervisor

Merchandising Sales Associate

Retail Assistant Manager - Part-Time

Full-Time Store Merchandising Supervisor

Business Development Manager, Immunoassays & Biomarkers (MidAtlantic)

Front Office Manager/Executive Assistant

Lead Desktop Tech -- IS Technology - NORTH -- Mon Medical Center Main Campus

I want to receive the latest job alert for level manager in morgantown, wv

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