Top 535 Order manager Jobs in Morgantown, Wv

Customer Service Manager
Swanson Industries —Morgantown, WV
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Sr Accountant - SMG (HYBRID)
SMG System Medical Group —Morgantown, WV
- Full-time
- Management
- CPA
- Bachelor of Science
Ambulatory Care Assistant - MA
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Surgery
- Outpatient experience
- High school diploma or GED
Construction Project Manager
Home Genius Exteriors West —Morgantown, WV
- $50,000 - $60,000 a year
- Full-time
- Construction site
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Home Health Registered Nurse - Part Time
Advantage —Waynesburg, PA
- Part-time
- RN License
- Home Health
- Home health
Shop Mechanic (Night Shift)
Anderson Excavating, LLC —Morgantown, WV
- From $20 an hour
- 12 hour shift
- Mechanic experience
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Maintenance Technician
TM ASSOCIATES MANAGEMENT INC —Morgantown, WV
- Full-time
- Clean driving record
- English
- Residential
- Health insurance
- Dental insurance
Quick Apply
7d
Shop Welder
North American Drillers LLC —Morgantown, WV
- From $18 an hour
- Overtime
- Background check
- Fair chance
- Welding
- Health savings account
- Health insurance
Quick Apply
Assistant Sales Manager
A-1 Screenprinting LLC DBA Underground Printing —Morgantown, WV
- Full-time
- Writing skills
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
5d
Property Maintenance Worker
Glenmark Holding LLC —Morgantown, WV
- $20 - $25 an hour
- Full-time
- Clean driving record
- Customer service
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
6d
A&W Manager
Par Mar Stores —Pleasant Valley, WV
- Weekends as needed
- Sales
- Mid-level
- Driver's License
Quick Apply
Food Service Supervisor
Par Mar Stores —Pleasant Valley, WV
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Fuel card
Quick Apply
Hose Technician
SunSource —Shinnston, WV
- Weekends as needed
- Sales
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Team Member - 475
Dairy Queen —Morgantown, WV
- $12 - $14 an hour
- Part-time
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- In-person
- Disability insurance
- Health insurance
Quick Apply
Community Manager
Woda Cooper —Waynesburg, PA
- Full-time
- Background check
- 18 years or older
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
16h
Lead Transmission Line Engineer
Leidos —Morgantown, WV
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Relocation assistance
- Flexible schedule
Senior Transmission Line Engineer
Leidos —Morgantown, WV
- $73,450 - $132,775 a year
- Full-time
- Hybrid work
- System design
- Office
- Continuous improvement
- Relocation assistance
- Referral program
Sales Associate
Five Below Inc —Morgantown, WV
- From $11 an hour
- Part-time
- Travel
- 16+ years old
- Entry level
- Health insurance
- On-the-job training
Quick Apply
Courier-Pharm Services
WVUH West Virginia University Hospitals —Morgantown, WV
- Weekends as needed
- Ability to walk for extended periods
- HIPAA
- Mid-level
5d
Production Scheduling Supervisor
Stahls' —Morgantown, WV
- Microsoft Excel
- Mid-level
- Communication skills
- Continuing education credits
- Health savings account
Quick Apply

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Customer Service Manager

Swanson Industries -
Morgantown, WV

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Safety protocol adherence
Spreadsheets
High school diploma or GED
Bachelor's degree
Attention to detail
Organizational skills
Productivity software
Cross-functional communication

Full Job Description

JOB SUMMARY:

Oversees the daily operations of the Swanson customer service department, leading customer service representatives in successfully achieving company initiatives. The successful candidate in this role will need to clearly and effectively communicate at all levels of the organization, ensuring an exceptional customer experience. From orders to invoices to the daily issues that arise within the department, this position will interface with customers regularly, and act as the liaison between the customer and the company.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Manage daily workflow within the customer service department.
Create and track customer service goals.
Receive and implement customer feedback to improve the quality of service.
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly, including but not limited to orders, quotes, invoices, billing, payments, pricing, company policy and procedures.
Receive, review, and process orders.
Receive customer correspondence and resolve customer complaints.
Maintain balance between company policy and customer benefit. Partner with Sales, Marketing, Purchasing, and Operations to solve issues in the best interest of both the company and the customer.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
Document customer interactions and transactions. Ensure that all invoices are handled daily for all customer accounts.
Establish and maintain assigned customer accounts for accurate information.
Occasional travel to Swanson operations for training and team meetings.
Compile and generate reports as they relate to customer service.
Enhance professional growth and development through participation in educational programs, current literature, meetings, and workshops.
Perform related duties as assigned.
Maintain compliance with all company policies and procedures.

EDUCATION AND WORK EXPERIENCE REQUIREMENTS:

Must have a high school diploma.
Bachelor’s degree in business administration or related field, preferred.
Must have five (5) years of previous customer service experience.
Previous customer service manager experience preferred.
Exceptional computer skills; Microsoft Word, Excel, and Google-based applications.
Strong decision making and analytical abilities.
Highly developed sense of integrity and commitment to customer satisfaction.
Effective written and verbal communication skills.
Detail oriented with the ability to perform work under minimal supervision.
Ability to effectively communicate (both written and verbal) with internal and external customers.
Proven ability to meet deadlines and follow directions.

PHYSICAL REQUIREMENTS:

Ability to safely and successfully perform the essential job duties consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Ability to work safely and adhere to the Swanson Safety System in daily job duties.
Ability to sit for extended periods of time.
Must be able to lift and carry up to 30 lbs.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Experience:

Customer Service: 3 years (Preferred)
Management: 3 years (Preferred)
ERP Manufacturing: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

order manager jobs in morgantown, wv

Customer Service Manager

Sr Accountant - SMG (HYBRID)

Ambulatory Care Assistant - MA

Construction Project Manager

Home Health Registered Nurse - Part Time

Shop Mechanic (Night Shift)

Maintenance Technician

Shop Welder

Assistant Sales Manager

Property Maintenance Worker

A&W Manager

Food Service Supervisor

Hose Technician

Team Member - 475

Community Manager

Lead Transmission Line Engineer

Senior Transmission Line Engineer

Sales Associate

Courier-Pharm Services

Production Scheduling Supervisor

I want to receive the latest job alert for order manager in morgantown, wv

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