Top 28 Technical support representative Jobs in Morgantown, Wv

Technical Support Specialist I
West Virginia University Foundation —Morgantown, WV
- Full-time
- Computer Science
- Computer literacy
- Writing skills
12d
Associate IT Support Technician
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Mid-level
- Office
- Travel
Assoc Help Desk Tech - Casual
SYSTEM West Virginia University Health System —Morgantown, WV
- Part-time
- Computer Science
- Office
- High school diploma or GED
- Opportunities for advancement
Cardiovascular Disease Specialist - Morgantown, WV
Merck —Morgantown, WV
- $79,200 - $167,200 a year
- Full-time
- Hospital
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
16h
Digital CX Solutions Specialist
West Virginia University Foundation —Morgantown, WV
- Full-time
- Mid-level
- Office
- Bachelor's degree
Territory Executive
Republic Services —Fairmont, WV
- Mid-level
- Driver's License
- 2 years
- AD&D insurance
- Employee stock purchase plan
Territory Sales Manager
AG Growth International Inc. —United States
- Remote
- High school
- Mid-level
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
Senior eDiscovery Sales Executive
Complete Legal —United States
- $105,000 - $125,000 a year
- Full-time
- Remote
- Background check
- Sales
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Sales Engineer
IsoTalent —United States
- $110,000 - $150,000 a year
- Full-time
- Mid-level
- Business development experience
- Bachelor's degree
- Travel reimbursement
- Health insurance
Quick Apply
6d

More jobs to discover

Find similar jobs that you might be interested in.

Associate IT Support Technician
SYSTEM West Virginia University Health System —Morgantown, WV
Associate degree in Information Technology or technical-related field OR two (2) years’ experience with personal computer hardware and software support.
IT Support Associate II, Ops Tech Solutions (OTS) - Fixed Field
Amazon.com Services LLC —New Stanton, PA
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a…
$23 - $37 an hour

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour
IT Field Support Technician
LifeStance Health —Hilliard, OH
1–3 years of experience in a technical support or help desk role. LifeStance Health complies with federal and state disability laws and makes reasonable…
$25 - $28 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for technical support representative in morgantown, wv

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support representative jobs near morgantown, wv

Technical Support Specialist I

West Virginia University Foundation -
Morgantown, WV

Apply Now

Job Details

Full-time
12 days ago

Qualifications

Computer operation
Operating systems
Writing skills
Customer support
Technical Proficiency
Mobile devices

Full Job Description

Job Summary

The Technical Support Specialist I provides technical support to end users and assists in maintaining the organization’s technology systems and applications. This entry-level role is primarily responsible for troubleshooting hardware, software, and application issues and supporting user account management. The role will occasionally assist the Manager of Technical Support Services with technical equipment setup for new employees, monthly hardware inventory, system implementations, and data integrity initiatives. This position offers an opportunity to develop technical skills while working in a collaborative, service-oriented environment.

Duties and Responsibilities

Essential Functions and Responsibilities include the following:

Provide first-level technical support for hardware, software, and application issues
Respond to and resolve service requests using a help desk or ticketing system (HappyFox)
Troubleshoot and diagnose technical issues and escalate when necessary
Assist with user account setup, access control, and permission management
Support enterprise applications and systems such as: Blackbaud CRM and FENXT, Salesforce, Slack, Zoom, Microsoft365, Microsoft Admin Center
Work with third-party vendors to resolve system issues
Participate in testing, training, documentation, and implementation of new systems
Maintain accurate documentation of incidents, resolutions, and procedures
Assist with data integrity, validation, and basic data analysis tasks
Collaborate with team members and other departments to support business operations
Continuously develop technical knowledge and skills

Qualifications

Education, Experience and Competencies:

Minimum Qualifications

Bachelor’s degree in Management Information Systems, Computer Science, or related field, or equivalent combination of education and experience
0 to 2 years of experience in IT support, help desk, or a related role
Basic knowledge of computer hardware, operating systems, and mobile devices
Strong problem-solving and analytical skills
Effective verbal and written communication skills
Ability to provide professional and responsive customer support

Preferred Qualifications

Experience with help desk or ticketing systems
Familiarity with Microsoft 365, Active Directory, or similar platforms
Exposure to enterprise systems such as CRM or data management tools
Industry certifications (CompTIA A+, Network+, or equivalent)

Core Competencies

Customer Service
Problem Solving
Communication
Teamwork
Attention to Detail
Adaptability

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Office-based environment with cubicles and shared workspaces
Hybrid eligibility in accordance with organizational policy
Standard business hours with occasional flexibility
Limited travel may be required

Physical Demands

While performing the responsibilities of the job, the employee is required to talk and hear. This position primarily involves working at a computer for extended periods of time. The employee is regularly required to sit, use hands and fingers, and communicate verbally and in writing. Occasional standing and walking may be required. Reasonable accommodations will be provided to enable qualified individuals with disabilities to perform the essential functions of this role.

Additional Information

This job description is intended to describe the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties, or skills required. Responsibilities may change at any time based on organizational needs.

Apply Now

Refine Your Search

technical support representative jobs in morgantown, wv

Technical Support Specialist I

Associate IT Support Technician

Assoc Help Desk Tech - Casual

Cardiovascular Disease Specialist - Morgantown, WV

Digital CX Solutions Specialist

Territory Executive

Territory Sales Manager

Senior eDiscovery Sales Executive

Sales Engineer

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for technical support representative in morgantown, wv

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected