Top 5 Associate help desk tech Jobs in Morgantown Wv

IT Service Desk Analyst I
Nemacolin —Farmington, PA
- $22 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Analysis skills
- Paid training
- Health insurance
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9d
Associate Help Desk Tech
SYSTEM West Virginia University Health System —Morgantown, WV
- Weekends as needed
- Computer Science
- Office
- High school diploma or GED
- Opportunities for advancement
14d
Visitor Services & Membership Assistant - WVU Art Museum
West Virginia University —Morgantown, WV
- Full-time
- English
- Driver's License
- University
- Paid holidays
- Health insurance
9d
Pharmacy Technician - Pharmaceutical Systems & Policy
West Virginia University —Morgantown, WV
- Full-time
- Microsoft Excel
- Computer literacy
- English
- Paid holidays
- Health insurance
9d
Director of Graphic Design - Football
West Virginia University —Morgantown, WV
- Extended hours
- Management
- Word processing
- University
- Paid holidays
- Health insurance

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Service Desk Agent (Tier I)
Strategic Operational Solutions —Morgantown, WV
Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/…
$39,000 - $42,000 a year
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12d
Desktop Support Specialist
Infinity Natural Resources —Morgantown, WV
Associate’s degree or technical certification (e.g., CompTIA A+, Microsoft Certified) in Information Technology or a related field with 2 years of experience in…
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associate help desk tech jobs near morgantown wv

IT Service Desk Analyst I

Nemacolin -
Farmington, PA

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Job Details

$22 an hour
9 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Technical support via phone
Phone communication
High school diploma or GED
WAN
Technical writing
Client interaction via phone calls

Full Job Description

Position Summary:

At Nemacolin, the IT Service Desk Analyst I provides responsive, professional technical support to associates across the resort. This position serves as a first point of contact for technology-related issues, assisting with hardware, software, networking, and end-user support while ensuring a high level of service and timely resolution.

The ideal candidate combines strong technical aptitude with exceptional communication and customer service skills. Success in this role requires the ability to troubleshoot effectively, prioritize multiple requests, document solutions accurately, and remain composed in a fast-paced hospitality environment.

Essential Functions:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

Installation: Install hardware, software, operating systems and office applications including:
- Unpacking new equipment and installing and removing options in PCs
- Installing and configuring software
- Performing backups of workstations and servers
- Provisioning systems through vmWare

Troubleshooting: Work with structured wiring systems, maintain, troubleshoot and support fiber optic and copper connectivity.
- Maintain, troubleshoot, and support network hardware in LAN, WAN, and wireless configurations

Administrative functions: Perform functions such as writing reports, maintaining accurate records, etc.
- Informs management of problem trends and provide status reports
- Properly maintain records of helpdesk-related activities

Tech Support: Provide end user support in a timely and courteous manner
- Prioritize tasks to handle multiple projects simultaneously
Other job duties as assigned.

Knowledge, Skills and Abilities Required:

High School graduate. Associate’s Degree in IT or related field preferred
Must be 18 years or older
At least 1 year of experience with LAN/WAN technologies
Internet/Intranet experience is a plus
Must maintain knowledge of Nemacolin Woodlands Resort activities and services
Must be flexible in scheduling and able to work evenings, weekends and all holidays
Possess excellent communication, analytical and documentation skills and have a desire to work with other people in a team environment
Have the ability to take direction and work under stressful situations
Possess extraordinary phone skills

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

Craft a Career Defined by Excellence, Growth, and Experience

Set within Pennsylvania’s Laurel Highlands, Nemacolin brings together luxury-level service, refined hospitality, and a culture where meaningful careers take shape through experience, mentorship, and opportunity. Each role contributes to extraordinary guest and member moments while building a professional journey grounded in craftsmanship, collaboration, and pride.

A dynamic rooted in accountability, respect, and innovation encourages professionals to contribute ideas, elevate standards, mentor others, and grow with intention.

Professional Development & Recognition

Paid training and continuous learning opportunities
Leadership development and accelerated leadership pathways
Mentorship, coaching, and cross-functional experience
Monthly recognition opportunities for associates, leaders, and teams

Benefits Designed for Well-Being and Lifestyle

Competitive compensation and attractive 401(k) program
Medical, dental, and vision coverage available
Paid time off
Educational and career advancement support
Savings across resort dining, retail, spa, and activities
Discounted associate meals, dry cleaning, and uniform services
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A career at Nemacolin weaves together professional and personalized development, meaningful relationships, and the opportunity to help shape unforgettable experiences for guests, members, and colleagues alike.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine how your talents, perspective, and ambition could shape what comes next.

(Keywords: IT, Information Technology, Serve Desk, Service Desk Analyst, Uniontown, West Virginia, Pennsylvania, Morgantown, jobs near me)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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associate help desk tech jobs in morgantown wv

IT Service Desk Analyst I

Associate Help Desk Tech

Visitor Services & Membership Assistant - WVU Art Museum

Pharmacy Technician - Pharmaceutical Systems & Policy

Director of Graphic Design - Football

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