Top 8 Front desk agent hotel Jobs in Morris, Il

Guest Service Representative
Holiday Inn Express & Suites Morris —Morris, IL
- $15 - $17 an hour
- Weekends as needed
- Computer literacy
- Windows
- Hotel
- Paid time off
- 401(k) matching
Quick Apply
5d
Hotel Guest Service Rep
Hampton Inn & Suites —Minooka, IL
- $15.75 - $18.75 an hour
- Part-time
- Hotel
- Ability to lift 50 pounds
- Computer skills
- Paid training
- Dental insurance
Quick Apply
Night Auditor
Holiday Inn Express & Suites Morris —Morris, IL
- $15.00 - $16.50 an hour
- Overtime
- Basic math
- Hotel
- Organizational skills
- Paid time off
- 401(k) matching
Quick Apply
Hotel Night Auditor
Hampton Inn & Suites —Minooka, IL
- $16.75 - $18.75 an hour
- Part-time
- Hotel
- Ability to lift 50 pounds
- Computer skills
- Paid training
- Dental insurance
Quick Apply
Hotel Front Desk / Guest Service Rep
Tru by Hilton - Joliet, IL —Joliet, IL
- $17 - $18 an hour
- Full-time
- Ability to stand for extended periods
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
Night Auditor
Fairfield Inn/Hampton Inn Ottawa IL —Ottawa, IL
- $15.00 - $16.50 an hour
- Overtime
- Basic math
- Hotel
- Organizational skills
- Paid time off
- 401(k) matching
Quick Apply

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Hotel Front Desk Clerk - Full-time - Springhill Suites by Marriott Columbus Easton
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front desk agent hotel jobs near morris, il

Guest Service Representative

Holiday Inn Express & Suites Morris
Morris, IL

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Job Details

Full-time
$15 - $17 an hour
5 days ago

Benefits

Paid time off
401(k) matching

Qualifications

Retail sales transactions
Guest reservation booking
Hotel and accommodations payment processing
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Phone communication
Computer literacy
Greeting customers
Answering guest questions
Windows
High school diploma or GED
Cash register operations
Desktop applications
Organizational skills
Computer skills
Telephone systems
Multi-line phone systems
Incident report writing
Safety standard operating procedures
Communication skills
Entry level
Office phone management

Full Job Description

Guest Service Representative

Reports to: Operations Manager

Department: Rooms

WHO WE ARE

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

BENEFITS

Competitive compensation package
Full benefits package, including 401K with matching and paid time off from Day 1
Growth company focused on expansion through strategic acquisition and development
Hotel discounts at locations worldwide

JOB DESCRIPTION

The purpose of the Guest Services Representative (GSR) position Holiday Inn & Express Suites Morris is to provide world class service to all guests. The GSR will be responsible for handling the front desk operations to ensure guests are satisfied with their accommodation and that all aspects of hotel operations are managed to maintain a high level of guest satisfaction. The position requires flexibility in working hours, including weekends and holidays, and strong customer service skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greets and assist guests during check-in and check-out, ensuring satisfaction with rooms and accurate billing.
Handle cash transactions, maintain records, and process reservations.
Address guest inquiries, concerns, and promote hotel services.
Operate telephone systems and manage internal calls, wake-up calls, and messages.
Maintain communication with other shifts through the front desk log book.
Perform cashier duties and attend to market needs as required.
Adhere to safety and security protocols, including writing incident reports when needed.
Maintain a professional appearance and assist guests and team members as required.
Ability to use office equipment, lift up to 50 lbs, and stand/walk for long periods.
Requires bending, twisting, reaching, and pushing.

QUALIFICATIONS

High School Diploma or equivalent work experience.
Previous customer service or hotel experience required, IHG experience is helpful.
Strong communication, customer service, and organizational skills.
Computer proficiency using Windows-based software is preferred.

Quick Apply

Refine Your Search

front desk agent hotel jobs in morris, il

Guest Service Representative

Hotel Guest Service Rep

Night Auditor

Hotel Night Auditor

Hotel Front Desk / Guest Service Rep

Night Auditor

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