Top 28 Service desk associate Jobs in Morris Il

Bilingual Onsite Supervisor-$22
Epic Personnel Partners —Minooka, IL
- $22 an hour
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Administrative Assistant I
Joliet Junior College —Joliet, IL
- $21.74 - $23.04 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
10d
Guest Service Representative
Holiday Inn Express & Suites Morris —Morris, IL
- $15 - $17 an hour
- Weekends as needed
- Computer literacy
- Windows
- Hotel
- Paid time off
- 401(k) matching
Quick Apply
Night Auditor
Holiday Inn Express & Suites Morris —Morris, IL
- $15.00 - $16.50 an hour
- Overtime
- Basic math
- Hotel
- Organizational skills
- Paid time off
- 401(k) matching
Quick Apply
FRONT DESK ASSOCIATE
FunFlatables —Joliet, IL
- Weekends as needed
- Serving
- High school diploma or GED
- Children
Quick Apply
IT Site Support Analyst
UNFI —Joliet, IL
- $52,300 - $78,300 a year
- Full-time
- Computer science
- Computer Science
- Office
- Health savings account
- AD&D insurance
Quick Apply
1d
Cashier
Home Depot —Yorkville, IL
- $16 - $17 an hour
- 1 year
- Entry level
Rail Car Verifier
Quantix SCS LLC —Morris, IL
- $18 an hour
- Full-time
- Customer service
- High school diploma or GED
- 1 year
Quick Apply
Customer Care Desk Associate
Blain's Farm & Fleet —Ottawa, IL
- Full-time
- Background check
- Leadership
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
7d
Field Service Technician I
Crane Payment Innovations —Joliet, IL
- $25 - $27 an hour
- Extended hours
- Writing skills
- Mid-level
- Office
- Paid training
- Health insurance
Night Auditor
Fairfield Inn/Hampton Inn Ottawa IL —Ottawa, IL
- $15.00 - $16.50 an hour
- Overtime
- Basic math
- Hotel
- Organizational skills
- Paid time off
- 401(k) matching
Quick Apply
General Manager-Joliet
PROOF OF THE PUDDING —Joliet, IL
- $75,000 - $85,000 a year
- Extended hours
- ServSafe
- Office
- 3 years
- AD&D insurance
- Disability insurance
Field Service Technician I
Crane NXT —Joliet, IL
- $25 - $27 an hour
- Extended hours
- Writing skills
- Mid-level
- Office
- Paid training
- Health insurance
Lead Guest Service Associate - Sales & Guest Experience (Shorewood)
European Wax Center —Shorewood, IL
- $15.50 - $17.00 an hour
- Part-time
- Mid-level
- High school diploma or GED
- In-person
- Dental insurance
- Employee assistance program
Quick Apply
Front Desk Sales Associate
PCRK Group —Oswego, IL
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply
Guest Service Associate - Sales & Guest Experience
European Wax Center —Shorewood, IL
- $15.00 - $16.50 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Dental insurance
- Tuition reimbursement
Quick Apply
Branch Manager
Lamons —Joliet, IL
- $104,228 - $129,000 a year
- Full-time
- Marketing
- Ability to walk for extended periods
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Maintenance Supervisor 7PM-7AM
Tangent Technologies, LLC —Montgomery, IL
- $97,000 - $125,000 a year
- Rotating shift
- Microsoft Excel
- Mid-level
- Office
Quick Apply
Automotive Customer Service Advisor
The Pep Boys Manny Moe & Jack of California —Joliet, IL
- $15.00 - $19.80 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Maintenance Tech 12-hour shift 7:00pm-7:00am
Tangent Technologies, LLC —Montgomery, IL
- 12 hour shift
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
Quick Apply

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service desk associate jobs near morris il

Bilingual Onsite Supervisor-$22

Epic Personnel Partners -
Minooka, IL

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Job Details

$22 an hour

Qualifications

Team supervision
Operations coordination
Employee relationship building
High school diploma or GED
Workforce management

Full Job Description

On-Site Supervisor

Reports To: On-Site Manager
FLSA Status: Exempt

Position Summary

The On-Site Supervisor supports the On-Site Manager in the daily management of Epic Personnel Partners’ workforce assigned to a client location. This role is responsible for supervising associates, supporting client operations, ensuring accurate documentation, maintaining safety standards, and delivering exceptional service to both the client and Epic associates.

Core Responsibilities

Workforce Supervision

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Oversee Epic associates working at the client site to ensure attendance, performance, and safety expectations are met.

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Conduct new associate orientations, job site tours, and establish clear job duties, expectations, and workplace standards with associates.

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Provide coaching, guidance, and support to associates to improve performance and productivity.

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Monitor associate attendance and coordinate with the branch office to address staffing gaps or coverage needs.

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Address attendance, conduct, and performance issues appropriately and escalate serious matters to the On-Site Manager when necessary.

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Issue corrective actions when required and document employee performance concerns.

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Foster a professional and supportive work environment that promotes employee engagement and retention.

Client Operations Support

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Maintain strong working relationships with client supervisors and operational leadership.

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Serve as a primary operational point of contact for the client, responding to customer emails and phone calls promptly, with a target response time of within 30 minutes.

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Communicate client staffing needs, open orders, and operational changes to the Epic branch team.

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Ensure client expectations, performance standards, and operational requirements are clearly communicated to associates.

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Participate in operational meetings with the client when requested and communicate key updates to the On-Site Manager.

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Assist in resolving workforce issues that may impact client satisfaction or operational efficiency.

Workforce Management & Documentation

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Track associate attendance, timekeeping, and payroll-related activities to ensure accurate reporting.

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Maintain accurate records of associate performance, attendance, and work history in the management system.

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Conduct regular audits of associate documentation and employment records.

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Provide feedback to the branch office regarding associate performance and placement quality.

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Compile workforce data and assist with reporting or trend analysis when requested.

Safety & Compliance

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Promote and enforce workplace safety standards and procedures.

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Conduct regular safety walks and observe associate work practices.

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Lead safety start-up meetings and reinforce safe work practices with associates.

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Monitor warehouse floor activity to ensure compliance with safety guidelines.

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Investigate workplace incidents or injuries and assist with documentation and reporting.

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Support safety training and certification processes for material handling equipment when applicable.

Communication & Team Coordination

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Maintain clear communication with the On-Site Manager regarding operational updates, staffing needs, and site concerns.

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Coordinate closely with the Epic branch office to ensure orders are filled quickly and accurately.

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Communicate effectively with associates regarding expectations, workplace policies, and operational updates.

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Provide end-of-shift updates or handoffs to ensure operational continuity across the on-site team.

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Collaborate with other On-Site Supervisors and team members to ensure tasks are completed efficiently.

Operational Support

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Identify opportunities to improve operational processes, service delivery, and workforce efficiency.

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Support initiatives that improve associate retention and workforce stability.

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Assist with unemployment claims, workers’ compensation claims, or investigations when directed.

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Identify potential operational or safety risks and escalate concerns appropriately.

Core Competencies

Successful On-Site Supervisors demonstrate:

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Strong communication and interpersonal skills

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High levels of organization and attention to detail

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Consistent follow-through and reliability in completing assigned responsibilities

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Excellent problem-solving abilities to address unexpected situations or delays, ensuring workflow continuity and keeping tasks on track to meet expected deadlines

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Ability to manage multiple priorities in a fast-paced environment

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Professional judgment and accountability

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Commitment to safety, compliance, and operational excellence

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Ability to build trust with clients, associates, and internal teams

Minimum Requirements

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High school diploma or equivalent required

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Prior supervisory, warehouse, or staffing industry experience preferred

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Strong organizational and communication skills

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Ability to manage workforce operations in a fast-paced environment

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Flexibility to work varying schedules as operational needs require

Technology & Systems

Proficiency in the use of:

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Microsoft Office (Outlook, Teams, Word, Excel)

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Timekeeping and workforce management systems (e.g., AMG, Novatime, Bullhorn Time & Expense)

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Applicant tracking systems (e.g., Avionte/Bold, JobDiva, Bullhorn)

Work Environment

This role operates primarily within a warehouse or distribution center environment and may involve:

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Exposure to varying temperatures including cold and hot conditions

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Working in a fast-paced operational environment

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Interaction with warehouse equipment and active production areas

Physical Requirements

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Ability to lift up to 50 pounds when necessary

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Must be comfortable working in a warehouse environment, including walking and standing for more than 70% of the workday. This role requires a strong presence on the warehouse floor and is not a fully desk-based position.

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Ability to sit at a workstation for administrative tasks when needed

#MINO-1

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Refine Your Search

service desk associate jobs in morris il

Bilingual Onsite Supervisor-$22

Administrative Assistant I

Guest Service Representative

Night Auditor

FRONT DESK ASSOCIATE

IT Site Support Analyst

Cashier

Rail Car Verifier

Customer Care Desk Associate

Field Service Technician I

Night Auditor

General Manager-Joliet

Field Service Technician I

Lead Guest Service Associate - Sales & Guest Experience (Shorewood)

Front Desk Sales Associate

Guest Service Associate - Sales & Guest Experience

Branch Manager

Maintenance Supervisor 7PM-7AM

Automotive Customer Service Advisor

Maintenance Tech 12-hour shift 7:00pm-7:00am

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