Top 12311 Executive associate, project Jobs in Morristown, Nj

Customer Success Specialist
MASTERCOOL, INC —Randolph, NJ
- $23 - $25 an hour
- Full-time
- ERP systems
- Research
- Mid-level
- Paid holidays
- 401(k)
Quick Apply
Publication Manager I
Daiichi Sankyo —Basking Ridge, NJ
- $38 - $44 an hour
- Contract
- Remote
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Dental insurance
- 401(k)
Experienced MSP IT Support, Consulting and Project Associate
IT Radix, LLC —Whippany, NJ
- $50,000 - $70,000 a year
- Full-time
- Azure
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
7d
Transition Specialist Representative - New Jersey
PAYCOM —Jersey City, NJ
- $100,000 a year
- Full-time
- Microsoft Outlook
- Public speaking
- Research
Quick Apply
Customer Sales Analyst, Target
FERRERO —Parsippany-Troy Hills, NJ
- $89,000 - $118,000 a year
- Online Application
- Hybrid work
- Writing skills
- Mid-level
- Office
- Health insurance
- Paid time off
Executive Associate, Project Coordinator
Sanofi —Morristown, NJ
- $36.81 - $49.08 an hour
- Microsoft Excel
- Microsoft Outlook
- Public speaking
- Health insurance
- Parental leave
5d
Administrative Assistant, Commercial Contractor
Shionogi Inc. —Florham Park, NJ
- $31 - $54 an hour
- Email
- Hybrid work
- Microsoft Excel
- Research
- Mid-level
13d
Associate Manager / Manager, Project Services - Laboratories (Remote - East Coast)
IQVIA —Parsippany-Troy Hills, NJ
- $64,200 - $173,000 a year
- Full-time
- Remote
- Microsoft Excel
- Computer literacy
- Data analysis skills
- Work from home
Commercial Coordinator
Reckitt —Parsippany-Troy Hills, NJ
- $81,000 - $121,000 a year
- Extended hours
- Microsoft Excel
- Writing skills
- Research
- Paid parental leave
- Disability insurance
Marketing Coordinator
H&H —Morristown, NJ
- $70,000 - $90,000 a year
- Full-time
- Research
- Mid-level
- Office
- 401(k)
Quick Apply
Onboarding Senior Associate
Crowe —Livingston, NJ
- $67,700 - $133,900 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Bachelor's degree
Quick Apply
18h
Clinical Services: Clinical Project Associate
Canfield Scientific —Parsippany-Troy Hills, NJ
- $23 - $28 an hour
- HIPAA
- Windows
- Quality control
- Paid holidays
- Health insurance
Learning and Development Specialist (Remote options considered)
COLAS USA —Morristown, NJ
- $96,300 - $117,700 a year
- Online Application
- Remote
- Classroom
- Spanish
- Construction site
- Opportunities for advancement
Project Coordinator / Assistant
Insmed Incorporated —Bridgewater, NJ
- $54 - $69 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Employee stock purchase plan
- Disability insurance
13d
Executive Administrative Specialist - US Army Program Support
WisEngineering —Dover, NJ
- Full-time
- Mid-level
- Office
- Bachelor's degree
- On-the-job training
Quick Apply
AML Investigator I
Valley National Bank —Morristown, NJ
- $62,000 - $103,300 a year
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
Artwork & Labeling Associate
Nestlé Health Science —Bridgewater, NJ
- $60,000 - $70,000 a year
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Health insurance
- 401(k) matching
7d
Assistant Project Manager
Structure Tone —Fairfield, NJ
- $90,000 - $120,000 a year
- Full-time
- Construction site
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
14d
Creative Producer
Accenture —Morristown, NJ
- $87,400 - $224,600 a year
- Full-time
- 7 years
- US work authorization
- Military encouraged
- Paid holidays
- Disability insurance
Client Service Associate
Jacobs Levy Equity Management —Florham Park, NJ
- $80,000 - $110,000 a year
- Email
- Microsoft Outlook
- Mid-level
- Office
- Profit sharing
- Health insurance

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executive associate, project jobs near morristown, nj

Customer Success Specialist

MASTERCOOL, INC
Randolph, NJ

Quick Apply

Job Details

Full-time
$23 - $25 an hour

Benefits

Paid holidays
401(k)
Paid time off

Qualifications

Spreadsheets
Research
Data-driven problem-solving
Productivity software

Full Job Description

Description:

About Mastercool

Mastercool is a leading manufacturer and distributor of professional automotive service equipment and tools. We are committed to delivering exceptional products and outstanding customer service to our customers and business partners worldwide.

As part of our continued investment in technology, e-commerce, and AI-driven business processes, we are seeking talented individuals who are excited about leveraging modern tools and technology to improve customer experiences and operational efficiency.

Requirements:

Position Summary

Mastercool is seeking a Customer Success & Operations Technology Specialist to support customer inquiries, claims management, order processing, and operational excellence initiatives.

This position combines traditional customer success responsibilities with modern technology, AI-assisted workflows, and continuous improvement efforts. The successful candidate will work extensively with ERP systems, Microsoft Excel, parcel carriers, reporting tools, and emerging AI technologies to improve productivity, enhance customer communication, and streamline business processes.

The ideal candidate is organized, analytical, customer-focused, and excited about leveraging technology to improve efficiency and deliver exceptional service.

This role is an excellent opportunity for someone interested in customer success, operations, AI, business technology, and long-term professional growth.

Key Responsibilities

Customer Inquiry Management

Serve as the primary point of contact for general customer inquiries.
Provide customers with order status, shipping updates, pricing information, and basic product support.
Resolve customer concerns professionally and efficiently.
Coordinate with internal departments to ensure timely issue resolution.
Maintain high customer satisfaction through proactive communication and follow-through.

UPS/FedEx Claims Management

Manage parcel claims involving lost, damaged, or delayed shipments.
Collect supporting documentation, photographs, and shipment information.
Coordinate directly with carriers to resolve claims efficiently.
Maintain accurate claim records and reporting.
Identify trends and opportunities to reduce future claims and improve shipping performance.

Order Processing & Customer Support Operations

Process customer purchase orders accurately and efficiently.
Verify pricing, quantities, shipping methods, and product information.
Maintain customer spreadsheets, reports, and operational tracking documents.
Provide phone support and professionally route incoming customer calls.
Assist with LTL freight inquiries and support dispute resolution activities when necessary.

AI, Technology & Process Improvement

Utilize Claude and other approved AI tools to improve productivity, customer communication, reporting, and operational efficiency.
Identify opportunities to automate repetitive tasks and streamline business processes.
Assist in the development and maintenance of AI-assisted workflows, prompts, templates, and standard operating procedures.
Analyze marketplace data, customer trends, and operational metrics to identify opportunities for improvement.
Support product content enhancement projects using AI-assisted research and content generation tools.
Participate in testing, implementation, and adoption of new software platforms, AI technologies, and digital commerce initiatives.
Assist with data cleanup, reporting improvements, and process optimization projects.
Serve as a technology advocate within the department by helping identify better ways to leverage software, automation, and AI tools.

Analytics & Reporting

Maintain customer service reports, dashboards, and tracking spreadsheets.
Analyze claims data, customer trends, and operational metrics.
Provide recommendations for improving efficiency and customer satisfaction.
Support management with reporting and special projects.
Utilize Excel and technology tools to generate insights and improve decision-making.

Qualifications

Required

Strong computer skills, including Microsoft Excel and other Microsoft Office applications.
Excellent written and verbal communication skills.
Strong attention to detail and organizational abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving skills and willingness to learn new technologies.

Preferred

Experience with UPS, FedEx, parcel claims, or logistics operations.
Experience with ERP systems and order processing platforms.
Experience using AI tools such as ChatGPT, Claude, Microsoft Copilot, Gemini, or similar technologies.
Strong Excel skills including formulas, data analysis, and reporting.
Experience with process improvement or workflow optimization initiatives.
Manufacturing, distribution, or supply chain experience.
Experience working with customer support metrics and performance reporting.
Demonstrated ability to quickly learn and adopt new technologies.

What We Offer

Comprehensive benefits package
Paid time off and holidays
401(k) retirement plan
Career growth and development opportunities
Collaborative and team-oriented work environment

This Position is in the office. Salary Range $23 - $25 an hour

Mastercool Inc. is an Equal Opportunity Employer M/F/Disability/Veteran

Quick Apply

Refine Your Search

executive associate, project jobs in morristown, nj

Customer Success Specialist

Publication Manager I

Experienced MSP IT Support, Consulting and Project Associate

Transition Specialist Representative - New Jersey

Customer Sales Analyst, Target

Executive Associate, Project Coordinator

Administrative Assistant, Commercial Contractor

Associate Manager / Manager, Project Services - Laboratories (Remote - East Coast)

Commercial Coordinator

Marketing Coordinator

Onboarding Senior Associate

Clinical Services: Clinical Project Associate

Learning and Development Specialist (Remote options considered)

Project Coordinator / Assistant

Executive Administrative Specialist - US Army Program Support

AML Investigator I

Artwork & Labeling Associate

Assistant Project Manager

Creative Producer

Client Service Associate

I want to receive the latest job alert for executive associate, project in morristown, nj

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