Top 28 Customer support representative Jobs in Morristown, Tn

Customer Service Representative, Ground Support, White Pine, TN
Sandvik —White Pine, TN
- $50,000 - $71,000 a year
- Online Application
- Hybrid work
- Google Workspace
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Phlebotomist
GTT, LLC —Newport, TN
- $21.70 - $23.25 an hour
- Overtime
- Clean driving record
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative **Sunday-Thursday 8am-5pm**
Performance Foodservice —Morristown, TN
- $19 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Entry level
- Employee stock purchase plan
- Health insurance
2d
Customer Service Representative & Social Media Manager
Booker Insurance Agency, Inc —Jefferson City, TN
- $40,000 - $60,000 a year
- Full-time
- No experience needed
- Office
- Administrative experience
- Paid time off
- Parental leave
Quick Apply
3d
Warehouse Coordinator
COLORTECH INC —Morristown, TN
- Full-time
- Mid-level
- Warehouse
- 1 year
- Disability insurance
- Health insurance
Quick Apply
Store Support
Home Depot —Morristown, TN
- Entry level
- Time management
Customer Success Manager
Brenntag Mid-South, LLC —Midway, TN
- Full-time
- Bachelor's degree
- Organizational skills
- Experience equivalent to degree accepted
- Paid parental leave
- Health insurance
Quick Apply
7d
Customer Service Representative - State Farm Agent Team Member
Sherry Price - State Farm Agent —Rogersville, TN
- $13 - $16 an hour
- Part-time
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Veterinary Receptionist / Client Service Representative
Dandridge Animal Hospital —Dandridge, TN
- $13 - $16 an hour
- Full-time
- 1 year
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
INSTORE FINANCIAL SERVICES REPRESENTATIVE - KODAK FOOD CITY/SEVIERVILLE KROGER
CITIZENS NATIONAL BANK —Kodak, TN
- High school diploma or GED
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
Quick Apply
12d
INSTORE FINANCIAL SERVICES REPRESENTATIVE - NEW CENTER FOOD CITY
CITIZENS NATIONAL BANK —Sevierville, TN
- High school diploma or GED
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
Quick Apply
12d
Veterinary Assistant
Rowland Veterinary Services —New Tazewell, TN
- $15 - $18 an hour
- Full-time
- 1 year
- Entry level
- Health insurance
- Dental insurance
Quick Apply
BILINGUAL INSTORE FINANCIAL SERVICES REPRESENTATIVE - KODAK FOOD CITY
CITIZENS NATIONAL BANK —Kodak, TN
- Full-time
- Spanish
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
12d
Regional Technical Service Representative - Northeast Region
New Way Trucks —United States
- Schematics
- Dealership
- 5 years
Quick Apply

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Customer Service Representative, Ground Support, White Pine, TN

Sandvik -
White Pine, TN

Apply Now

Job Details

Full-time
$50,000 - $71,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)

Qualifications

Customer communication
Customer relationship building
Spreadsheets
Windows
Sales management systems proficiency
CRM system proficiency
Productivity software
Technical Proficiency

Full Job Description

Sandvik Ground Support is looking for a Customer Service Representative in White Pine, TN.

Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and sustainability is an integral part of how we do business. We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits , strong support for learning and professional development , and opportunities to grow a successful, rewarding career in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long‑term impact.

Business area Ground Support products and services prioritize safety and efficiency, supported by a resilient global supply chain and a team of experienced specialists. As a major supplier of ground control solutions for the mining and tunneling industry, we offer a comprehensive product portfolio including bolts and cables, mesh, chemicals and grouts, and hold a strong market position. We are committed to ongoing development of new technologies aimed at improving project safety and efficiency.

This Customer Service Rep will be a hybrid role requiring at least 3 days in office in White Pine, TN.

Key Responsibilities:

We deliver a complete range of ground support services to maximize the safety, reliability, and performance of your mining operations. This role is focused on underground support for ore extraction. You will manage the order process with our customers. Responsibilities include:

Answer incoming calls from Sales Reps/Customers, answer questions and/or involve internal stakeholders for support on technical & commercial matters.
Answer and process sales orders coming in through various channels (e.g., phone, email and other customer interfaces)
Upon receipt of Sales Rep requests for quotes, communicate to appropriate Production Units or external vendors for quote & lead time.
Assess customer inquiries and involve appropriate support teams on technical questions to provide feedback to customers in a timely manner.
Open and track cases in Salesforce for all incoming quote requests.
Assist in systemic set-up of new item codes as necessary.
Prepare quotes in Sandvik Operating Systems for customers based on vendor quotes received.
Take ownership of customer issues and ensure commitments are met as promised.
Convert quotes to orders when customer purchase order is received.
Proactively inform customer of any changes to order status, backlog issues, or other relevant matters.
Advise supervisor of customer concerns and solicit support where needed.
Send customer freight charges for approval prior to shipment.
Create customer invoices upon shipment of goods.

General:

Utilize tools and resources provided (sourcing allocation, stock) to satisfy customer requirements.
Prepare monthly reports as requested.
Stay current on industry developments, competitive offerings and issues affecting sales and customers.
Develop working knowledge of products and their functions for their respective customer group.

Minimum Qualifications:

Associate degree, or 2 years equivalent related experience
2-5 years of relevant customer service experience
Experience with the Microsoft Office suite, specifically Excel and the Windows environment
Experience with Customer Relationship Management tools (e.g., Salesforce)

Preferred qualifications:

Strong customer service focus and skills
High degree of personal accountability and follow-up skills
Strong communications skills – written, verbal, listening
Ability to work as part of a virtual team
Computer proficiency
Flexible, self-motivated with demonstrated initiative
Familiarity with productivity tools (Microsoft 365, Google Workspace, or similar)
Exposure to or interest in AI tools (e.g., Microsoft Copilot)
Strong organizational skills with attention to detail

Location: White Pine, TN

Travel Requirements / shift / hours:

Compensation Range: Expected range is between $50,000 and $71,000 depending on experience.

Work authorization

Must have the legal right to work in the United States on an indefinite basis without employer sponsorship .
(Please note: temporary work authorizations, including OPT, do not meet this requirement.)

This position will be posted a minimum of 5 days, or until filled.

Benefits:

Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development, training, and career advancement.

How to apply

For immediate consideration, please apply online at www.home.sandvik/careers to the Customer Service Representative position R0094143.

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at [email protected]. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

Apply Now

Refine Your Search

customer support representative jobs in morristown, tn

Customer Service Representative, Ground Support, White Pine, TN

Phlebotomist

Customer Service Representative Sunday-Thursday 8am-5pm

Customer Service Representative & Social Media Manager

Warehouse Coordinator

Store Support

Customer Success Manager

Customer Service Representative - State Farm Agent Team Member

Veterinary Receptionist / Client Service Representative

INSTORE FINANCIAL SERVICES REPRESENTATIVE - KODAK FOOD CITY/SEVIERVILLE KROGER

INSTORE FINANCIAL SERVICES REPRESENTATIVE - NEW CENTER FOOD CITY

Veterinary Assistant

BILINGUAL INSTORE FINANCIAL SERVICES REPRESENTATIVE - KODAK FOOD CITY

Regional Technical Service Representative - Northeast Region

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