Top 4 Application support analyst Jobs in Morrisville Nc

Application/Production Support Help Desk Analyst - Durham NC/On-Site
Software Technology Inc —Durham, NC
- Mid-level
- Office
- Continuous improvement
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Integration Analyst II –Federal Laboratory Program
Labcorp —Durham, NC
- $75,000 - $120,000 a year
- Full-time
- Laboratory experience
- Mid-level
- 3 years
- Employee stock purchase plan
- Disability insurance
1d
Sr. Technical Functional Analyst
MetLife —Cary, NC
- $90,000 - $120,000 a year
- Email
- Hybrid work
- Computer Science
- 5 years
- Bachelor of Science
- Paid holidays
- Disability insurance
6h
Epic Certified Willow Home Infusion Analyst 6340181
Accenture —Raleigh, NC
- $52 - $56 an hour
- Full-time
- System design
- HIPAA
- Mid-level
- Disability insurance
- Health insurance

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Power Platform Application Engineer
AQUALIS —Morrisville, NC
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Application Support Engineer
Inn-Flow —Raleigh, NC
Experience with New Relic or similar application performance monitoring tools. Proven ability to independently resolve complex technical issues.
$0 a year
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Sr. Analyst, Business Analyst – IT Strategy Integration
Cardinal Health —Dublin, OH
A bachelor’s degree in information technology, Information Systems, Computer Science, or a related field preferred. Medical, dental and vision coverage.
$68,200 - $88,020 a year
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TP Mechanical Contractors LLC —Columbus, OH
CompTIA Network+ or similar networking certification (a plus). Responsible for serving as the first point of contact for end-user technical support, providing…
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application support analyst jobs near morrisville nc

Application/Production Support Help Desk Analyst - Durham NC/On-Site

Software Technology Inc -
Durham, NC

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Job Details

Qualifications

Software issue identification
On-site technical support
Defect resolution root cause analysis
Defect analysis
IT system monitoring
Mid-level
Incident Escalation
Patch management
Change management for system development
Continuous improvement
Issue tracking
Resolving technical support tickets
Problem management
Application Maintenance
Systems analysis
Escalation handling
Under 1 year
Production troubleshooting

Full Job Description

Application/Production Support Help Desk Analyst
Research Triangle Park, Durham NC
6+ Months
Some local travel may be required in performance of the work

NC FAST requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of NC FAST provider issues.

This is an Application/Production Support position where selected candidates will support the NC FAST application by assisting outside customers/service providers who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role. This position act sas a member of the Operations and Maintenance Support Team responsible for monitoring incoming service provider issues unable to be resolved by front line Help Desk staff by diagnosing the root cause and resolving isolated issues or, if required, escalating provider issues to development staff. These positions works closely with business and technical teams to troubleshoot issues with a focus on determining root cause to prevent recurrence. Issues may be referred to specialized business/policy staff, software developers and/or client implementation specialists. Positions work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented.

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application support analyst jobs in morrisville nc

Application/Production Support Help Desk Analyst - Durham NC/On-Site

Integration Analyst II –Federal Laboratory Program

Sr. Technical Functional Analyst

Epic Certified Willow Home Infusion Analyst 6340181

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