Top 4231 Customer experience manager Jobs in Morrisville Nc

Transportation Operations Supervisor/Team Lead All Pro All Services, LLC - North Carolina Student T
All Pro All Services, LLC —Wake County, NC
- $30 an hour
- Full-time
- Background check
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
AR Manager
Accentuate Staffing —Raleigh, NC
- $90,000 - $100,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
Business Development Manager
Greene Resources - ProTech —Raleigh, NC
- From $120,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Math
- Health insurance
- Dental insurance
Quick Apply
5d
Store Manager
The Good Feet Store —Raleigh, NC
- $50,000 - $100,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
9d
Full Time Assistant Customer Service Manager DLT 331
Harris Teeter —Cary, NC
- Full-time
- Management
- Word processing
- Computer literacy
6d
Customer Experience Manager
JD SERVICE NOW LLC —Durham, NC
- $80,000 - $100,000 a year
- Extended hours
- Mid-level
- Leadership
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Customer Success Manager
Clever Devices Ltd. —Apex, NC
- $90,000 - $130,000 a year
- Full-time
- Mid-level
- Accounting
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
6d
Assistant Store Manager - Sales
Total Wine & More —Raleigh, NC
- $23.30 - $33.56 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Commuter assistance
- Paid parental leave
Quick Apply
6d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Cary, NC
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
Quick Apply
Sr. Manager - Customer Operations & Support
Thermo Fisher Scientific —Morrisville, NC
- Full-time
- 6 years
- Oracle
- Office
11d
Customer Success Manager
ACI Learning —Raleigh, NC
- $70,000 - $80,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
5d
Care Manager I-Non-Waiver (Full Time, Hybrid, Harnett County, North Carolina Based)
Alliance Health —Morrisville, NC
- $28.96 - $37.65 an hour
- Full-time
- Hybrid work
- LMFT
- Nursing
- Microsoft Excel
- Disability insurance
- Health insurance
1d
Department Manager
REI (Recreational Equipment Inc.) —Durham, NC
- $25.24 - $31.58 an hour
- Mid-level
- Retail management experience
- Health insurance
- Employee discount
11d
Product Manager - Customer Experience
NetApp —Morrisville, NC
- $129,200 - $192,500 a year
- Full-time
- 7 years
- Mid-level
- Analysis skills
- Employee stock purchase plan
- Health insurance
Customer Support Manager
Stitch Golf Holdings Inc —Apex, NC
- Full-time
- Hybrid work
- Management
- Mid-level
- Leadership
Quick Apply
6d
(USA) Store Manager - Division 1/Neighborhood Market
Walmart —Cary, NC
- $95,000 - $145,000 a year
- High school
- Bachelor of Science
- Merchandising
- Paid jury duty
- Disability insurance
Customer Experience Manager
Birge & Held Group LLC —Durham, NC
- $49,000 - $52,000 a year
- 8 hour shift
- Hospitality
- Mid-level
- 3 years
- Wellness program
- Paid parental leave
Quick Apply
Customer Success Manager
Nortek Air Solutions, LLC —Raleigh, NC
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Customer Experience Manager
Novanta —Apex, NC
- Full-time
- 5 years
- Engineering
- ERP systems
Store Manager
Coach —Durham, NC
- $62,000 - $94,000 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
- Commuter assistance
- Paid parental leave

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Transportation Operations Supervisor/Team Lead All Pro All Services, LLC - North Carolina Student T

All Pro All Services, LLC -
Wake County, NC

Quick Apply

Job Details

Full-time | Contract
$30 an hour
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Teamwork
Management
Phone communication
Emergency scheduling
Dispatching
Team development
Organizational skills
Associate's degree

Full Job Description

Job Overview:

$1,200 signing bonus

All Pro All Services, LLC (APAS) is seeking a Transportation Operations Supervisor/Team Lead that will be responsible for the daily management, supervision, and coordination of student transportation services provided under the Wake County Public School System (WCPSS) contract. This position ensures the safe, reliable, and efficient transportation of students while maintaining full compliance with company policies, contractual requirements, state regulations, and safety standards. The successful candidate will possess exceptional leadership, communication, and organizational skills, along with demonstrated experience managing transportation personnel and operations. The Supervisor will serve as the primary liaison between drivers, transportation assistants, parents, school personnel, and APAS company management to ensure the highest level of service delivery.

The Transportation Operations Supervisor is expected to maintain all qualifications necessary to operate company vehicles and may be required to serve as a Substitute or Relief Driver to ensure continuity of service and fulfillment of contractual obligations.

Essential Duties and Responsibilities:

Leadership and Management

Provide direct supervision and leadership to drivers, transportation assistants, and other transportation personnel.
Foster a culture of safety, professionalism, accountability, and customer service.
Conduct regular staff meetings and safety briefings.
Coach, mentor, and evaluate employees to improve performance and service quality.
Address employee concerns, conflicts, and disciplinary matters in accordance with company policies.
Promote teamwork, employee engagement, and continuous improvement throughout the transportation operation.
Operations Management
Oversee daily transportation operations to ensure routes are staffed and completed efficiently.
Monitor route performance, attendance, punctuality, and service delivery.
Coordinate staffing coverage for planned and unplanned employee absences.
Ensure vehicles are properly assigned, maintained, and available for daily operations.
Monitor route coverage and implement contingency plans to prevent service disruptions.
Maintain communication with drivers, transportation assistants, dispatch personnel, and company leadership regarding operational issues.
Communication and Customer Service
Serve as the primary point of contact for transportation-related concerns and escalations.
Communicate effectively with parents, school personnel, company leadership, and transportation staff.
Resolve service concerns promptly, professionally, and courteously.
Maintain positive working relationships with all stakeholders.
Prepare written reports, incident documentation, corrective action plans, and operational updates.
Demonstrate exceptional verbal and written communication skills in all interactions.

Safety and Compliance

Ensure compliance with all contractual requirements, transportation regulations, and company policies.
Monitor driver qualifications, training requirements, background checks, and certification compliance.
Conduct investigations of incidents, complaints, accidents, and safety concerns.
Ensure compliance with drug and alcohol testing requirements.
Promote and enforce safe driving practices and student management procedures.
Assist with audits, inspections, and contract compliance reviews.

Training and Performance Management

Assist with recruiting, onboarding, and training transportation personnel.
Conduct performance evaluations and recommend corrective actions when necessary.
Monitor employee compliance with safety, attendance, and operational standards.
Identify training needs and coordinate ongoing professional development.
Conduct route observations and provide coaching to improve performance and customer service.

Substitute Driver and Operational Support

Maintain all licenses, certifications, clearances, and training required to transport students safely.
Serve as a Substitute, Relief, or Spare Driver, when necessary, due to employee absences, vacancies, emergencies, route changes, or other operational needs.
Provide direct route coverage to ensure uninterrupted transportation services and compliance with contract performance standards.
Assist with route familiarization and driver mentoring.
Support transportation operations during peak periods, special assignments, inclement weather events, and emergency situations.
Demonstrate the same standards of professionalism, safety, customer service, and compliance expected of all transportation personnel.

Reporting and Documentation

Maintain accurate operational records and documentation.
Prepare reports related to attendance, incidents, complaints, safety, and service performance.
Track key performance indicators and recommend operational improvements.
Ensure timely submission of required reports and supporting documentation.

Pay: $30.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Application Question(s):

Do you have any Microsoft Office application and/ or transportation management systems skills ?

Experience:

Supervisor : 5 years (Required)
Transportation, logistics, transportation : 3 years (Required)

Shift availability:

Day Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in morrisville nc

Transportation Operations Supervisor/Team Lead All Pro All Services, LLC - North Carolina Student T

AR Manager

Business Development Manager

Store Manager

Full Time Assistant Customer Service Manager DLT 331

Customer Experience Manager

Customer Success Manager

Assistant Store Manager - Sales

Customer Success Manager

Sr. Manager - Customer Operations & Support

Customer Success Manager

Care Manager I-Non-Waiver (Full Time, Hybrid, Harnett County, North Carolina Based)

Department Manager

Product Manager - Customer Experience

Customer Support Manager

(USA) Store Manager - Division 1/Neighborhood Market

Customer Experience Manager

Customer Success Manager

Customer Experience Manager

Store Manager

I want to receive the latest job alert for customer experience manager in morrisville nc

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