Top 54 Digital contact solutions director Jobs in Morrisville Nc

Senior Customer Success Manager
WalkMe —Raleigh, NC
- $150,000 - $175,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Senior level
- Health insurance
Lead Brand Marketing Coordinator
Kapitus —Raleigh, NC
- $68,700 - $110,200 a year
- Full-time
- Remote
- Marketing
- 5 years
- Research
- Commuter assistance
- Paid parental leave
Quick Apply
Assistant Director for Communications
North Carolina State University —Raleigh, NC
- Weekends as needed
- Research
- Mid-level
- University
- Paid holidays
- Disability insurance
9d
Senior IT Project Portfolio Manager
State of North Carolina - Health & Human Services —Wake County, NC
- $121,140 - $211,997 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Office
- Paid parental leave
- Health insurance
Communications Officer for HR Transformation
State of North Carolina - State Human Resources —Wake County, NC
- $70,627 - $104,175 a year
- Full-time
- Hybrid work
- 6 years
- High school
- Supervising experience
9d
Experience Business Partner
AICPA-CIMA —Durham, NC
- $105,000 - $135,000 a year
- Email
- Hybrid work
- 8 years
- Bachelor's degree
- Senior level
- Health insurance
- Paid time off
Director, Strategic Sales
Pindrop —Raleigh, NC
- $170,000 - $204,000 a year
- Remote
- 3 years
- Contracts
- Computer skills
- Wellness program
- Paid parental leave
Quick Apply
Enterprise Customer Success Manager
MaintainX —Raleigh, NC
- Full-time
- Hybrid work
- 5 years
- Senior level
- Dental insurance
- 401(k)
Quick Apply
Senior Digital Marketing Specialist
Teleflex —Morrisville, NC
- Hybrid work
- Marketing
- Writing skills
- Analysis skills
Director, Business Operations, IQVIA Digital
IQVIA —Durham, NC
- $106,000 - $295,300 a year
- Full-time
- Senior level
- Leadership
- Commercial
Field Organizer
North Carolina Democratic Party —Raleigh, NC
- $17 an hour
- Temporary
- Office
- Organizational skills
- In-person
- Paid holidays
- Disability insurance
Quick Apply
9d
Information Systems Sr. Manager – Technology Regulatory Compliance Lead
Amgen —Holly Springs, NC
- $135,441.55 - $183,244.45 a year
- Doctoral degree
- Master's degree
- High school diploma or GED
- Disability insurance
- Health insurance
Program Operations Manager
Labcorp —Durham, NC
- Full-time
- Hybrid work
- HIPAA
- Office
- Analysis skills
- Employee stock purchase plan
- Disability insurance
Director, HR Business Partner - Facilities Management & Real Estate
Labcorp —Durham, NC
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Disability insurance
Director, Program Management Strategic Capital Project (North Carolina)
AbbVie —Durham, NC
- $160,500 - $305,000 a year
- Full-time
- Hybrid work
- 5 years
- Conflict management
- Organizational skills
- Paid holidays
- Health insurance
Client Success Director - Microsoft
TELUS Digital —Durham, NC
- $165,000 - $210,000 a year
- Full-time
- Hybrid work
- 3 years
- Organizational skills
- Senior level
Director, HR Business Partner - IT
Labcorp —Durham, NC
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Disability insurance
Senior Director, Marketing Operations
WalkMe —Raleigh, NC
- $190,000 - $225,000 a year
- Full-time
- Hybrid work
- 5 years
- Mentoring
- Senior level
- Health insurance
Quick Apply
Vice President, Data Governance Officer
Labcorp —Durham, NC
- 8 hour shift
- Hybrid work
- Azure
- 5 years
- HIPAA
- Employee stock purchase plan
- Disability insurance
14d
Marketing Manager
Carolina Theatre of Durham —Durham, NC
- $65,000 a year
- Weekends as needed
- Hybrid work
- Marketing
- Mid-level
- Office
- Disability insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for digital contact solutions director in morrisville nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

digital contact solutions director jobs near morrisville nc

Senior Customer Success Manager

WalkMe -
Raleigh, NC

Apply Now

Job Details

Full-time
$150,000 - $175,000 a year

Benefits

Health insurance

Qualifications

Revenue growth
Software sales
Customer retention strategy
Opportunity Management
Account development
ROI
Relationship selling
Sales experience within tech
Corporate sales environment
Client growth strategy
Customer growth strategy

Full Job Description

Industry leader? Well, how about an industry creator?!

At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology.

So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!

As a Senior Customer Success Manager, you will be a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend solutions to help them get the most out of our product and exceed their goals. You will report to the Director of Customer Success.

What You'll Own

Be the 'voice of the customer' and provide internal feedback to maximize customer value and retention.
Schedule and prepare Executive Business Reviews for customers, with the top priority of increasing customer adoption and proving return on investment that leads to renewals/expansion.
Maintain an understanding of our product and roadmap, so you can guide customers to success and continue uplift their digital maturity.
Educate customers on the most relevant features of their specific requirements.
Understand your customer's industry trends, challenges with digital adoption, and current and potential use cases for WalkMe.
Establish and develop strategic, trusted advisor relationships at the highest relevant levels (Decision Makers, Champions, Economic Buyers) by guiding the customer on best practice usage of the platform to help manage risk and exceed their goals.
Partner with WalkMe Account Team (Renewal Managers, Account Executives, Services, Technical Account Managers) to ensure that customers renew and expand.
Work with internal WalkMe Account team and Customer to develop a Success Plan outlining how WalkMe addresses their immediate/future needs (including metrics for success).
Monitor customer health to reach out to customers before risks escalate and identify remediation options.
Utilize available data and customer knowledge to identify risks, then take the necessary steps to document your plan and mitigate the risk.

What You Need to Succeed

7+years of customer advocacy and engagement experience in Enterprise SaaS customer success, account management, or post-sales relationship management working with Fortune 100 companies and their executives.
Experience managing a quarterly retention and growth quota.
You've maintained a book of 4-6 Strategic customer accounts
Increase customer satisfaction, adoption, and retention applying to a technical product.
High competency in sales discovery methodologies and an ability to run Return on Investment discussions and have some experience in an enterprise solution sales environment, having partnered with account executives to develop and close sales opportunities.
Must be able to work 3 days per week in San Francisco office

What Sets Us Apart

At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
Robust Retirement Contributions: Ask HR about the specific offerings for your region!
SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.

Our job titles may span more than one career level. The OTE for this role is between $150,000 and $175,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.

WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.

TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

digital contact solutions director jobs in morrisville nc

Senior Customer Success Manager

Lead Brand Marketing Coordinator

Assistant Director for Communications

Senior IT Project Portfolio Manager

Communications Officer for HR Transformation

Experience Business Partner

Director, Strategic Sales

Enterprise Customer Success Manager

Senior Digital Marketing Specialist

Director, Business Operations, IQVIA Digital

Field Organizer

Information Systems Sr. Manager – Technology Regulatory Compliance Lead

Program Operations Manager

Director, HR Business Partner - Facilities Management & Real Estate

Director, Program Management Strategic Capital Project (North Carolina)

Client Success Director - Microsoft

Director, HR Business Partner - IT

Senior Director, Marketing Operations

Vice President, Data Governance Officer

Marketing Manager

I want to receive the latest job alert for digital contact solutions director in morrisville nc

Related Searches

Explore jobs in more locations

What You'll Own

What You Need to Succeed

What Sets Us Apart

Job Seeker Tools

Employer Tools

Browse

Stay Connected