Top 422 Director of customer experience Jobs in Morrisville Nc

Assistant Director of Nursing
The Forest at Duke —Durham, NC
- Online Application
- Background check
- Nursing
- Skilled nursing facility
- Disability insurance
- Health insurance
BUDGET DIRECTOR
Town of Cary —Cary, NC
- Full-time
- Background check
- Bachelor of Science
- Public speaking
6d
Director, Finance & Accounting
Millennium Print Group —Raleigh, NC
- Full-time
- CPA
- ERP systems
- Office
- AD&D insurance
- Paid holidays
Quick Apply
11d
Director of Claims, Workers' Compensation
Builders Mutual —Raleigh, NC
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- Travel
Quick Apply
Community Sales Director
Calyx Senior Living —Apex, NC
- Weekends as needed
- Hospitality
- Mid-level
- 3 years
Quick Apply
3d
Director of Underwriting
Builders Mutual —Raleigh, NC
- Full-time
- Hybrid work
- Office
- Finance
- Bachelor's degree
- Paid time off
Quick Apply
Community Sales Director
Calyx Senior Living —Fuquay-Varina, NC
- Full-time
- Hospitality
- Mid-level
- 3 years
Quick Apply
3d
Executive Director of Emergency Management & Planning
University of North Carolina at Chapel Hill —Chapel Hill, NC
- Full-time
- Clean driving record
- 3 years
- Driver's License
- Health insurance
- Retirement plan
Director of Finance and Administration
University of North Carolina at Chapel Hill —Chapel Hill, NC
- Full-time
- Customer service
- 5 years
- System design
- Health insurance
- Retirement plan
12d
Head of L&D – Global Technology & Operations
MetLife —Cary, NC
- $164,200 - $218,900 a year
- Email
- Office
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
Head of Specialty Services, Cary, NC
Siemens Healthineers —Cary, NC
- $172,680 - $237,435 a year
- Full-time
- Bachelor of Science
- Bachelor's degree
- In-person
- Disability insurance
- Health insurance
Assoc Director, HR Operational Excellence
Gilead Sciences —Raleigh, NC
- $157,250 - $203,500 a year
- Full-time
- Bachelor of Science
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Assistant Director – Business Operations
Creative Schools —Raleigh, NC
- Call employer
- Customer service
- Bachelor of Science
- Mid-level
- Paid holidays
- Dental insurance
3d
Director of Admissions-MMC
Ancora Education —Raleigh, NC
- $75,000 - $85,000 a year
- Full-time
- Marketing
- Mid-level
- Office
Quick Apply
10d
Director of Client Services
IQVIA —Durham, NC
- $150,000 - $165,000 a year
- Full-time
- Remote
- 7 years
- Analysis skills
- Bachelor's degree
- Work from home
Director, Learning & Development
Mercalis —Morrisville, NC
- $50,000 - $300,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Bachelor's degree
- Health savings account
- AD&D insurance
Director- Asset Management
Wake County Public School System —Cary, NC
- Weekends as needed
- School experience
- Computer Science
- 5 years
Director of Public Safety and Security
City of Raleigh —Raleigh, NC
- $73,100 - $113,300 a year
- 8 hour shift
- Customer service
- 5 years
- Word processing
- Life insurance
6d
Head of Total Rewards
IAT Insurance Group —Raleigh, NC
- $184,590 - $300,000 a year
- Urgently hiring
- Hybrid work
- 6 years
- Customer service
- Office
- Profit sharing
- Paid holidays
Assistant Director of Financial Assistance
Meredith College —Raleigh, NC
- Full-time
- Microsoft Excel
- Customer service
- Mid-level

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Assistant Director of Nursing

The Forest at Duke -
Durham, NC

Apply Now

Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
403(b)
Opportunities for advancement

Qualifications

Performance reviews
Clinical staff performance evaluation
Nursing department supervision
Team member evaluation
Long-term care regulations
Medical law
RN License
Patient assessment
BLS Certification
Working with geriatric patients
Employee relationship building
English
Healthcare infection prevention and control expertise
Infection Control Certification
Team development
Clinical staff training
Epidemiology
General management
Geriatrics

Full Job Description

Assistant Director of Nursing (ADON)

The Forest at Duke's award-winning Health Center, which opened in February 2023, is home to Memory Care, Assisted Living, and Skilled Nursing in a beautiful 90-bed facility. The Health Center is a part of a vibrant continuing care retirement community (CCRC) in the heart of Durham, North Carolina.

Small House Model of Care, which prioritizes resident choice, and patient-centered care, The Forest's model of care supports and facilitates reasonable staff-to-resident ratios for licensed nurses and certified nursing assistants.

What you'll be doing…

General Purpose:

To assist in the planning, organization, development and direction of the overall operations of the Nursing Department in accordance with current federal, state, and local standards governing the facility, and as may be directed by the Director of Nursing and the Director of Health Services, to ensure that the highest degree of quality of care is maintained at all times. Responsible for providing developing, implementing, and facilitating education programs for the Health Services department in accordance with current federal, state, and local standards governing the facility, and as directed by the Director of Nursing or the Health Care Administrator. Additionally, this position serves as the Infection Control Nurse, and Quality Assurance and Performance Improvement Nurse. Assumes responsibility of MDS for four designated Medicare A beds.

Qualifications:

Must be a Registered Nurse in good standing and meet all applicable federal and state licensure requirements or in training to satisfactorily complete the requirements to become a Registered Nurse.
Must have previous experience in a hospital, long-term care facility, or other health care related facility with geriatric experience. A minimum of 5 years of experience is preferred.
Must have demonstrated leadership and supervisory skills, management education, and geriatric training.
Must be knowledgeable of clinical nursing education requirements.
Basic Life Support (BLS) certified.
Must be Statewide Program for Infection Control and Epidemiology (SPICE) certified.
Must be knowledgeable of nursing and medical assessment practices and procedures and laws, regulations, and guidelines governing long-term care.
Must be able to assist in planning, supervising, coordinating, and evaluating the activities of nursing team members.
Must be knowledgeable of the general aging process, rehabilitative and restorative nursing and medical practices, procedures, laws, regulations, and guidelines governing long-term care.
Must be at least 25 years of age.
Must show ability to read, write, and converse in a legible and understandable manner in English.

Competences:

A commitment and capability to build strong relationships with residents and Team Members to support open communication, and mutual trust and respect.
Being an enthusiastic team player with a strong drive to create a positive work environment.
The ability to be comfortable managing multiple priorities simultaneously, keeping focus on results.

Excellent organizational and time management skills.
Detail-orientation with the production of high quality work.
Must have ability to work independently and efficiently.
Ability to meet deadlines and follow-up timely with customers.

Strong internal and external customer service focus.
Bias for action, strong work ethic, and desire to achieve excellence.

Essential Functions of the Job

This position is considered “Weather Essential”. During extreme or severe weather conditions, all

“weather essential” personnel are expected to make every effort to report work as scheduled. Weather essential personnel are those employees who provide direct patient care, work in Dining Services, and Facilities.

Assists with planning, development, organization, implementation, evaluation, and coordination of the Nursing Department, its programs and activities.
Partners with the Director of Nursing with supervising the Nursing team, including staffing, work assignments, performance evaluation and improvement, coaching and training, disciplinary actions and investigations, injury reporting, and problem-solving.
Assists with development, maintenance, and periodic updates of written nursing policies, procedures, manuals, and objectives. All to be approved by Director of Nursing and Administrator.
Assist with the development and implementation of plan of corrective action for deficiencies.
Assist with Quality Assurance and Process Improvement program development, implementation, and maintains data accordingly for the department.
Assists in planning, developing, implementing, and maintaining resident discharge procedures and plans as needed.
Participates in surveys and inspections by government agencies.
Consults and creates recommendations to the Administrator regarding the nursing department.
Adheres to The Forest at Duke’s employment and confidentiality agreements, remains up-to-date on HIPAA training requirements, understands the importance of proper handling and disposal of ePHI, and agrees to follow HIPAA regulations.
On-Call rotation with the Director of Nursing and essential staffing as needed.

What you will get from The Forest…

Competitive wage
Yearly bonus based on evaluation
Twice a year bonus from Employee Appreciation Fund
Employee Scholarship Fund
Advancement opportunities
Low-cost/high-benefit health insurance coverage (major medical, FSA, vision, dental)
Excellent life and disability insurance coverage paid 100% by The Forest.
403B retirement plan with an outstanding 7% company match
Accrued sick and vacation time

If you are interested in becoming one of our newest Team members, we would like to hear from you! Please complete our online application now for prompt consideration!

The Forest at Duke is an equal opportunity employer regardless of race, color, sex, disability, religion, national origin, age, genetic information, gender, gender identity, or any other class of unique or protected characteristics.

Apply Now

Refine Your Search

director of customer experience jobs in morrisville nc

Assistant Director of Nursing

BUDGET DIRECTOR

Director, Finance & Accounting

Director of Claims, Workers' Compensation

Community Sales Director

Director of Underwriting

Community Sales Director

Executive Director of Emergency Management & Planning

Director of Finance and Administration

Head of L&D – Global Technology & Operations

Head of Specialty Services, Cary, NC

Assoc Director, HR Operational Excellence

Assistant Director – Business Operations

Director of Admissions-MMC

Director of Client Services

Director, Learning & Development

Director- Asset Management

Director of Public Safety and Security

Head of Total Rewards

Assistant Director of Financial Assistance

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