Top 359 It support specialist Jobs in Morrow, Ga

Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Product Support Technician (Remote)
Home Depot / THD —Atlanta, GA
- $30,000 - $60,000 a year
- Remote
- 18 years or older
- No experience needed
- Windows
16h
Help Desk Agent
Polsinelli PC —Atlanta, GA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Research
- Windows
- Free parking
- AD&D insurance
IT Help Desk Support(Work From Home)
Qureos Inc —Atlanta, GA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Work from home
5d
Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
IT Service Desk Technician - Atlanta, GA
Software Technology Inc —Atlanta, GA
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
4d
Technical Support Specialist
XceedIT, Inc. —Atlanta, GA
- $45,000 - $65,000 a year
- Full-time
- Windows
- Driver's License
- Travel
- Paid training
- Disability insurance
Remote Support Engineer II
Coretelligent —Atlanta, GA
- $60,000 - $75,000 a year
- Email
- Remote
- Mid-level
- 3 years
- Mentoring
- Paid parental leave
- Health savings account
Quick Apply
IT Support Technician
Radancy —Atlanta, GA
- $50,000 - $57,000 a year
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
IT Analyst I
Chick-fil-A, Inc. —Atlanta, GA
- Marketing
- Quick service & fast food restaurant
- Travel
7d
IT Generalist
Fetch Staffing Solutions —Conyers, GA
- $23 - $25 an hour
- Contract
- Hybrid work
- Computer science
- Azure
- Computer Science
Quick Apply
14d
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
Help Desk Analyst I
EyeSouth Partners —Atlanta, GA
- Full-time
- Surgery
- Office
- Organizational skills
- Health savings account
- AD&D insurance
8h
IT Service Desk Technician
PROCYON Technostructure —Atlanta, GA
- $25.50 - $27.50 an hour
- Contract
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
4d
Tier 1 Help Desk Technician
5Q Partners, LLC —Sandy Springs, GA
- $60,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
7d
IT Technician
Academy Of Scholars —Decatur, GA
- Full-time
- Background check
- Classroom
- Experience working with children
Quick Apply
IT Service Desk Technician
Intellibee —Atlanta, GA
- Microsoft Outlook
- Computer Science
- Mid-level
- Health insurance
- 401(k)
4d
Senior Help Desk Technician
Contact Government Services, LLC —Atlanta, GA
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk Technician
Vision Square Inc —Atlanta, GA
- Contract
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
4d
Help Desk Specialist - 1st Tier
Huff Powell & Bailey, LLC —Atlanta, GA
- Office
- Windows
- High school diploma or GED
Quick Apply

I want to receive the latest job alert for it support specialist in morrow, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Helpdesk Technician

Authority Brands -
Atlanta, GA

Quick Apply

Job Details

Full-time
From $28 an hour

Benefits

Paid holidays
401(k)
Paid time off

Qualifications

Jira
Computer science
Azure
Email customer support
Technical support via phone
Computer Science
Phone communication
Process optimization
Associate's degree in computer science
Microsoft Exchange
Public Cloud
Mid-level
Windows
Incident Escalation
Microsoft Office
Continuous improvement
Desktop (troubleshooting support)
Phone triage
Technical support via email
Desktop administration
Escalation handling
Communication skills
IT department experience
Under 1 year
Ticketing system technical support
Mobile devices
Database software proficiency

Full Job Description

Authority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.

The Helpdesk Technician is responsible for technical support, assisting end users with their day-to-day technical duties and issues.

Responsibilities:

Serve as the first point of contact for users (Tier 1) seeking technical assistance over the phone, email, and ticketing system.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Determine the best solution based on the issue and details provided by the user.
Triage and prioritize helpdesk support requests.
Work on multiple systems from different company departments.
Direct unresolved issues to the next level of support personnel (Tier 2).
Record events and problems and their resolution in helpdesk tickets.
Identify and suggest possible improvements on helpdesk policies and procedures.
Assist the IT department as needed.

Qualifications:

2-year degree in computer science or similar experience.
Proven experience as a Helpdesk Technician or other IT support role.
Tech savvy with working knowledge of office automation products, databases and remote-control tools.
Jira ticket system experience preferred but not required.
Azure, Office 365, Exchange online, Windows 10 experience
Ability to diagnose and resolve basic to mid-level technical issues.
Good understanding of computer systems, mobile devices, and other tech products.
Excellent verbal and written communication skills.
Solution orientation to problem resolution and process improvement.
Thorough knowledge of desktop and business/technical support systems.

We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa’s at this time.

Authority Brands Inc. is an Equal Opportunity Employer

Pay: From $28.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in morrow, ga

Helpdesk Technician

Product Support Technician (Remote)

Help Desk Agent

IT Help Desk Support(Work From Home)

Jr. Service Desk Analyst, Technician

IT Service Desk Technician - Atlanta, GA

Technical Support Specialist

Remote Support Engineer II

IT Support Technician

IT Analyst I

IT Generalist

Help Desk / Service Desk Analyst I -4P/663

Help Desk Analyst I

IT Service Desk Technician

Tier 1 Help Desk Technician

IT Technician

IT Service Desk Technician

Senior Help Desk Technician

IT Service Desk Technician

Help Desk Specialist - 1st Tier

I want to receive the latest job alert for it support specialist in morrow, ga

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected