Top 9 Guest service agent Jobs in Morton, Il

Front Desk Agent
Holiday Inn Express —Morton, IL
- From $15 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Hotel Front Desk Agent
Hampton Inn East Peoria —East Peoria, IL
- $15 - $16 an hour
- Part-time
- Computer literacy
- Hotel
- US work authorization
- Employee discount
Quick Apply
Front Desk Agent
Stoney Creek Hospitality Corporation —East Peoria, IL
- $14 - $15 an hour
- Weekends as needed
- Sanitation
- Hotel
- High school diploma or GED
4d
Front Desk Agent
Residence Inn by Marriott Peoria —Peoria, IL
- From $17 an hour
- Part-time
- Residential
- Hotel
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
4h
Hotel Front Desk Agent
Holiday Inn Express East Peoria, Riverfront —East Peoria, IL
- $15 - $16 an hour
- Weekends as needed
- Microsoft Outlook
- Hotel
- US work authorization
- Employee discount
Quick Apply
Front Desk Agent
Candlewood Suites —Peoria, IL
- From $16 an hour
- Part-time
- Google Workspace
- Inventory management
- Computer literacy
Quick Apply
10d
Office Coordinator
Young America Realty —Peoria, IL
- $20 - $22 an hour
- Full-time
- English
- Office
- Residential
Quick Apply
Budtender
Ivy Hall —Peoria, IL
- $18 - $19 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Merchandising
Quick Apply
Night Service Rep Part Time-103020
ESA Management, LLC —Peoria, IL
- $15 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
- 401(k)
- Employee assistance program
Quick Apply

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13d
Guest Service Agent
Columbus Polaris Staybridge Suites —Columbus, OH
Ability to answer and route calls as appropriate; takes guest messages with accuracy. Answers and routes calls as appropriate; takes guest messages with…
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4d

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Front Desk Agent

Holiday Inn Express
Morton, IL

Quick Apply

Job Details

Part-time
From $15 an hour
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Foreign language proficiency
Visitor query response
Guest reservation booking
Hotel policy compliance
Resort experience
Multilingual
Phone communication
Night audit
Client rapport building
Greeting customers
Client inquiry handling
Answering guest questions
Financial record maintenance
Hospitality Management
Multi-line phone systems
Receptionist experience within hospitality industry
Hotel and accommodations guest complaints handling
Hotel guest account management
Communication skills
Balancing end-of-day transactions
Entry level
Office phone management

Full Job Description

Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team at a leading hotel. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment.

Duties

Greet guests upon arrival and provide a warm welcome.
Manage check-in and check-out processes efficiently while ensuring guest satisfaction.
Handle guest inquiries, requests, and complaints with professionalism and courtesy.
Maintain accurate records of room availability and reservations.
Operate multi-line phone systems to assist guests with inquiries and reservations.
Perform night audit duties as required, ensuring all financial transactions are accurately recorded.
Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready for occupancy.
Provide information about local attractions, services, and hotel amenities to enhance the guest experience.
Uphold hotel policies and procedures while maintaining a high standard of guest relations.

Skills

Strong background in hospitality management or hotel management is preferred.
Excellent customer service skills with a focus on guest satisfaction.
Proficiency in front desk operations and guest services within the hospitality industry.
Ability to communicate effectively in multiple languages (bilingual or multilingual candidates are highly desirable).
Familiarity with night audit processes is an advantage.
Strong phone etiquette and experience operating multi-line phone systems.
Previous hotel or resort experience is beneficial for this role.
Exceptional organizational skills with the ability to multitask in a busy environment.
A friendly demeanor with strong interpersonal skills to build rapport with guests. Join our team as a Front Desk Agent where you will play a crucial role in creating memorable experiences for our guests!

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in morton, il

Front Desk Agent

Hotel Front Desk Agent

Front Desk Agent

Front Desk Agent

Hotel Front Desk Agent

Front Desk Agent

Office Coordinator

Budtender

Night Service Rep Part Time-103020

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