Top 62 Resident services manager Jobs in Moscow, Id

Resident Services Manager
The Scion Group —Moscow, ID
- Weekends as needed
- Mid-level
- Conflict management
- US work authorization
- Paid parental leave
- Paid holidays
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Resident Services Manager
The Scion Group —Pullman, WA
- $22 - $27 an hour
- Weekends as needed
- Mid-level
- Conflict management
- US work authorization
- Paid parental leave
- Paid holidays
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Licensed Clinical Social Worker
Deer Oaks - The Behavioral Health Solution —Moscow, ID
- Choose your own hours
- Licensed Clinical Social Worker
- Adults
- Mid-level
- Paid holidays
- Health insurance
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Licensed Clinical Professional Counselor (LCPC)
Deer Oaks - The Behavioral Health Solution —Moscow, ID
- Choose your own hours
- Adults
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
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Licensed Marriage and Family Therapist
Deer Oaks - The Behavioral Health Solution —Moscow, ID
- Choose your own hours
- LMFT
- Adults
- Mid-level
- Paid holidays
- Health insurance
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Licensed Psychologist
Deer Oaks - The Behavioral Health Solution —Moscow, ID
- Choose your own hours
- Adults
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
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Property Manager
Cornerstone Properties LLC —Pullman, WA
- $20 - $24 an hour
- 8 hour shift
- Background check
- Mid-level
- Residential
- Paid time off
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Community Manager
McCathren Management & Real Estate Services —Lewiston, ID
- Full-time
- High school diploma or GED
- Driver's License
- Apartments
- Health insurance
- Dental insurance
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5d
Assistant Property Manager - Multifamily
Cornerstone Properties LLC —Pullman, WA
- $70,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- Residential
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Public Works Business Services Manager
City of Pullman —Pullman, WA
- Office
- Bachelor's degree
- Mentoring
- Health savings account
- AD&D insurance
7d
Case Manager
Sojourners Alliance —Moscow, ID
- $19 - $22 an hour
- Full-time
- Background check
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
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Administrative Assistant
Lewiston Center of Cascadia LLC —Lewiston, ID
- Skilled nursing facility
- Mid-level
- Driver's License
Social Services Manager
Lewiston North of Cascadia —Lewiston, ID
- Background check
- Skilled nursing facility
- Licensed Clinical Social Worker
10d
Seasonal Property Operations Support
The Scion Group —Moscow, ID
- 8 hour shift
- 18 years or older
- Customer service
- Office
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Project Coordinator, Turn (Seasonal)
The Turn Company —Pullman, WA
- Seasonal
- Apartments
- In-person
- Entry level
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Property Manager(Clarkston, WA)
Catholic Charities of Spokane Inc —Clarkston, WA
- $27.90 - $28.47 an hour
- 8 hour shift
- Background check
- Ability to walk for extended periods
- Word processing
- Paid holidays
- Disability insurance
Quick Apply
8d
Maintenance Technician - Full-Time
Redstone Residential —Pullman, WA
- $21.50 an hour
- Full-time
- Customer service
- Office
- Residential
- Paid parental leave
- Paid holidays
Quick Apply
Maintenance Superviosr
QUANTUM RESIDENTIAL INC —Pullman, WA
- $25 - $28 an hour
- Overtime
- Microsoft Word
- Basic math
- Mid-level
Quick Apply
4d
Cruise & Excursions Director
American Cruise Lines —Lewiston, ID
- Full-time
- Hybrid work
- Public speaking
- Mid-level
- Ability to lift 50 pounds
- Dental insurance
- Vision insurance
Quick Apply
Excursions Director
American Cruise Lines —Lewiston, ID
- Full-time
- Sales
- Inventory management
- Public speaking
- Dental insurance
- Vision insurance
Quick Apply

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Resident Services Manager

The Scion Group -
Moscow, ID

Quick Apply

Job Details

Full-time

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication
Property management tools
Crisis management (risk management strategy)
Conflict management
Productivity software
Community relationship building

Full Job Description

Want to learn more about The Scion Group? Check out our website.

We're hiring immediately!

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

The Opportunity

The Resident Services Manager plays a key leadership role in fostering a high-quality living experience for residents through proactive service, relationship management, and efficient operations. This individual is responsible for overseeing all aspects of resident satisfaction, communication, and engagement while supporting leasing, marketing, and compliance initiatives. The role requires strong interpersonal skills, a detail-oriented mindset, and the ability to manage sensitive situations with professionalism.

Your Benefits

FLSA Status: Exempt
Discretionary annual bonus
Paid Time Off
Floating holidays
Health Insurance
Dental Insurance
Vision Insurance
401k Matching
Paid Parental Leave
Learning reimbursement opportunities

The Responsibilities

Resident Relations & Community Experience

Lead reputation management initiatives across review platforms and internal feedback channels.
Mediate and resolve resident complaints with empathy and professionalism.
Manage delinquency notices and financial backing follow-up support.
Coordinate mutual terminations in accordance with company and legal standards.
Lead crisis management efforts, collaborating with leadership and emergency services.
Oversee resident insurance compliance and follow-up efforts.
Organize and execute resident events to build community engagement and support retention.
The RSM will assume responsibility for managing ETM staff only in the absence of a General Manager, such as during PTO or vacancies.

Leasing & Occupancy

Oversee leasing workflows and generate lease documents in Entrata.
Provide backup support for lead follow-up, sales calls, and lease execution.
Manage immediate move-ins, inspections, and unit transfers.
Lead Entrata BUA management and maintain accurate dashboards for leasing and reviews.
Review and countersign housing agreements under the approval and direction of the General Manager, ensuring compliance with company policies and contractual standards.

Operational Support

Support the General Manager in managing Entrata dashboards and performance metrics.
Partner with accounting and operations on delinquency, financial aid, and related processes.
Ensure timely processing of lease paperwork, renewals, and notices to vacate.

Marketing & Social Media

Collaborate on local marketing campaigns and leasing promotions.
Lead or co-manage social media efforts to promote events, resident engagement, and leasing updates.

Season or Situation-Specific Focus Areas

Assist with seasonal or emergency-specific responsibilities, such as vacant position coverage, legal correspondence, Fair Housing matters, crisis management, and capital project planning or support.
Display flexibility, sound judgment, and cross-department collaboration in evolving situations.

What We Require

2+ years of experience in property management, leasing, or resident services
Strong interpersonal, conflict resolution, and customer service skills
Ability to handle crisis situations and manage sensitive conversations
Familiarity with Entrata or similar property management software
Highly organized with the ability to manage multiple priorities
Proficiency in Microsoft Office and social media platforms

Relevant Systems and Platforms

Entrata (Property Management System)
Microsoft Office
Social Media Platforms

Operational Details

Job location is at the assigned community.

Full-time, on-site position.
Will be called upon to provide additional support to other communities within the portfolio beyond your home property, based on operational needs.
Evening or weekend availability may be required, especially during move-in/move-out periods, peak leasing seasons, emergencies, and inclement weather needs.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND4 #wearehiring #werehiring

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Refine Your Search

resident services manager jobs in moscow, id

Resident Services Manager

Resident Services Manager

Licensed Clinical Social Worker

Licensed Clinical Professional Counselor (LCPC)

Licensed Marriage and Family Therapist

Licensed Psychologist

Property Manager

Community Manager

Assistant Property Manager - Multifamily

Public Works Business Services Manager

Case Manager

Administrative Assistant

Social Services Manager

Seasonal Property Operations Support

Project Coordinator, Turn (Seasonal)

Property Manager(Clarkston, WA)

Maintenance Technician - Full-Time

Maintenance Superviosr

Cruise & Excursions Director

Excursions Director

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