Top 5 Customer service coordinator Jobs in Moultrie, Ga

Service Coordinator
Destiny Homes, LLC —Moultrie, GA
- 18 years or older
- English
- High school diploma or GED
Quick Apply
Part time Service Coordinator
Destiny Homes, LLC —Moultrie, GA
- Part-time
- 18 years or older
- English
- High school diploma or GED
Quick Apply
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Thomasville, GA
- Part-time
- Administrative experience
- Computer skills
- Communication skills
23h
Retail Customer Experience Coordinator
TJ Maxx —Tifton, GA
- $14.00 - $14.50 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account

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Service Coordinator

Destiny Homes, LLC -
Moultrie, GA

Quick Apply

Job Details

Qualifications

English
Desktop applications
Productivity software

Full Job Description

Job Details

Description

Job Summary:

The Service Coordinator supports Field Service Technicians by communicating with, responding to, and acting on customer, dealer and retailer requests, questions, and concerns, and administers service needs per Destiny Homes warranty and service guidelines.

Essential Duties and Responsibilities:

Processes work orders to assist Field Service Technicians, communicates information or updates as needed
Responds to customer calls and emails regarding service questions
Interprets and administers Destiny Homes Warranty/Service Policy according to its terms and conditions
Represents Destiny Homes professionally and effectively
Utilizes equipment and personnel efficiently and effectively
Implements a priority identification system for work orders that require special handling
Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
Creates and schedules service and parts requests for factory, contractors and dealers
Reviews, verifies and approves contractor and dealer service invoices prior to payment
Utilizes vendor claim process to ensure that defective parts are returned for credit
Maintains accurate service records and files
Communicates shortages, product quality or design problems, material problems, dealer problems, etc. to the Service Manager
Assists associates with parts as needed

Minimum Qualifications:

Must be at least 18 years of age
Must be legally authorized to work in the United States
Must be able to read, write and speak English/Bilingul is a plus
High School Diploma is preferred
Must successfully pass pre-employment requirements
At least one year of demonstrable experience in a Customer Service role is preferred
Demonstrable experience effectively communicating with others, both verbal and written, is required
Working knowledge of Microsoft Office applications is required

Knowledge, Skills and Abilities:

Exceptional customer service skills
Effective planning, organization and time-management skills
Ability to make effective decisions concerning the need for home repairs, with a focus on customer and company interests
Ability to effectively read and interpret construction prints
Ability to adapt to, and manage competing demands, frequent change and unexpected events
Ability to identify and resolve problems effectively and efficiently

Working Conditions:

Minimal exposure to heat, cold, noise and working outdoors
Must wear personal protective equipment as required in the manufacturing facility

Physical Requirements:

Requires sitting to a significant degree
Heavy Work-Exerting up to 25 pounds of force periodically, and/or up to 25 pounds or force infrequently, and/or up to 10 pounds of force frequently to move objects
While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees as well as function safely around construction equipment

Disclaimer: “This job description is intended to provide general information about the position. It is not an employment contract. As with all positions, the responsibilities and duties of this position may change. The company, in its discretion, may alter this job description at any time with or without notice.”

EEO/AA Statement: Cavco Industries Inc., and all of its Subsidiaries are an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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customer service coordinator jobs in moultrie, ga

Service Coordinator

Part time Service Coordinator

Patient Service/Front Desk Coordinator Part Time

Retail Customer Experience Coordinator

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