Top 458 Patient services representative Jobs in Mounds View, Mn

Complex Scheduler (Southdale Cardiology Clinic)
Fairview Health Services —Edina, MN
- $22.96 - $32.42 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Scheduling Coordinator
Tamarack Hills Family Dentistry —Woodbury, MN
- $29,630 - $43,647 a year
- Full-time
- Dental office
- Customer service
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
7d
Patient Care Coordinator/Receptionist
Minnehaha Falls Family Dental —Minneapolis, MN
- From $23 an hour
- Full-time
- Dental office
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Admissions Coordinator
Confidential —Minneapolis, MN
- $24 - $26 an hour
- Full-time
- Microsoft Excel
- Skilled nursing facility
- In-person
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
Bassett Creek Dental —Minneapolis, MN
- $21 - $23 an hour
- Full-time
- Dental office
- In-person
- 1 year
- Health savings account
- Disability insurance
Quick Apply
12d
Patient Access Representative
Allina Health System —Coon Rapids, MN
- $23.82 - $32.47 an hour
- 8 hour shift
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Disability insurance
- Health insurance
Patient Services Coordinator
Fairview Health Services —Blaine, MN
- $20.83 - $29.40 an hour
- Rotating weekends
- Word processing
- Administrative experience
- Clinic
- Continuing education credits
- Health savings account
7d
Patient Check-in / Pre-Visit Specialist
Minneapolis Clinic Of Neurology, Ltd —Coon Rapids, MN
- $20.20 - $26.26 an hour
- Microsoft Outlook
- Writing skills
- High school diploma or GED
Quick Apply
Weekend Home Health Intake Specialist | Admissions & Referrals
Summit Home Health Care —Minneapolis, MN
- $24 - $28 an hour
- Part-time
- Background check
- Medical office experience
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
11d
Home Health Admissions Coordinator | Intake & Referrals
Summit Home Health Care —Golden Valley, MN
- $24 - $28 an hour
- Weekends as needed
- Background check
- Medical office experience
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
11d
Patient Registration
Fairview Health Services —Saint Paul, MN
- $20.83 - $29.40 an hour
- Research
- High school diploma or GED
- Clinic
7d
Patient Service Representative (PSR)
Retina Minnesota MSO LLC —Blaine, MN
- $21.50 - $24.00 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Outpatient
- Health savings account
- Paid holidays
Patient Care Coordinator
Minneapolis Clinic Of Neurology, Ltd —Coon Rapids, MN
- $20.22 - $26.26 an hour
- Microsoft Outlook
- Writing skills
- High school diploma or GED
Quick Apply
12d
Clinic Office Assistant - Blaine - Urgent Care
North Memorial Healthcare —Blaine, MN
- $19.07 - $27.44 an hour
- Part-time
- Computer literacy
- Urgent Care
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Customer Experience Representative
Allina Health System —Coon Rapids, MN
- $22.04 - $30.01 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- 16+ years old
- Disability insurance
- Health insurance
Dental Patient Coordinator
Droel Family Dentistry —Shoreview, MN
- $25 - $28 an hour
- Full-time
- Background check
- Private practice
- Dental office
- Profit sharing
- Dental insurance
Quick Apply
Patient Care Coordinator/Front Desk
NURA, PLLC —Coon Rapids, MN
- $20 - $23 an hour
- Clinic
- Analysis skills
- Communication skills
Quick Apply
6h
Patient Care Coordinator - Coon Rapids
Park Dental —Coon Rapids, MN
- $24.00 - $27.15 an hour
- Part-time
- Dental office
- Administrative experience
- Organizational skills
- Health savings account
- Employee stock purchase plan
Patient Representative
Fairview Health Services —Minneapolis, MN
- $21.58 - $30.48 an hour
- Full-time
- Data entry
- Pediatrics
- Organizational skills
Appointment Scheduler
Minnesota Urology P.A. —Coon Rapids, MN
- $18.80 - $23.50 an hour
- Full-time
- Clinic
- Entry level
- Health savings account
- Disability insurance
Quick Apply
12d

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Complex Scheduler (Southdale Cardiology Clinic)

Fairview Health Services -
Edina, MN

Apply Now

Job Details

Full-time
$22.96 - $32.42 an hour

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Team scheduling
Microsoft Teams
Schedule creation
Typing
Patient registration

Full Job Description

Responsibilities/Job Description:

Our Fairview Southdale Cardiology Clinic supports a wide variety of patients with their cardiac needs. This includes preventative care, coronary artery disease, hypertension, heart failure, atrial fibrillation and more. We have a large group of providers that work closely with the RN's, clinical support staff, scheduling staff and more to provide excellent patient care. Southdale was rated #1 in the twin cities for cardiac care, and coronary intervention. We are excited to add an individual to our clinic who enjoys being part of a team and has a passion for caring for patients!

Overview

The Complex Scheduler is responsible for scheduling and coordinating multiple services including but not limited to appointments, imaging, labs, procedures, surgeries, and treatments. The Complex Scheduler collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete.

Responsibilities

Pre & Post-Appointment Support
Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments.
Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered.
Provides patients/caregivers with information and updates.
Maintains awareness of multiple competing situations needing attention and prioritizes to assure patient needs are met, while maintaining a pleasant, friendly demeanor.
Monitors, manage, and schedules/reschedules appointments from work queues or messages.
Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns).
Customer Service
Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure:
Appointments, labs, imaging are prioritized and sequenced appropriately.
Patient has followed through on their labs, imaging, and appointments.
Medical records (results, office notes, etc) are received on time and available to the provider/care team.
Prior authorization is completed, if needed.
Appointments, labs, imaging are prioritized and sequenced appropriately.
Effectively communicates with customers (patients, caregivers, providers, care team members, outside health systems) in a professional and respectful manner.
Deliver a consistently high level of service and goes above and beyond to assist customers.
Provides patients with correct information related to their scheduled appointments, procedures, or tests, and in response to any associated questions they might have.
Partners with customers to resolve questions, and concerns.
Follows standard processes and workflows to ensure safety and reliability.
Communicates information and updates to providers, employees, and departments as appropriate.
Prepares schedules for providers
Prepares, manages, and updates the daily schedule/calendars for physicians who provide care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers.
Apprise physicians of changes or updates related to their schedules.
Epic in-basket and pool management
Review and respond to patient messages sent to the Epic in-box or through MyChart.
Gather and document information to help facilitate communication between the patient/caregiver and care team.
Ensure messages are addressed within standard timeframes and escalate issues that need prompt attention.
Communicate information delegated by providers
Review chart to piece together important information for the patient and provider.
Organization Expectations, as applicable:
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Fulfills all organizational requirements.
Completes all required learning relevant to the role.
Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
Fosters a culture of improvement, efficiency and innovative thinking.
Performs other duties as assigned.

Required Qualifications

2 years experience, in a healthcare setting/practice
1 year Completing scheduling and registration of appointments
1 year Practicing good public relations, customer service, time management, prioritization, and patient communication skills.
1 year Proficient use of computer keyboarding and Microsoft office tools (Word, Excel, Outlook, Teams)

Preferred Qualifications

Healthcare or business-related degree
2 years experience working in a healthcare setting utilizing Epic Health Records
1 year Telephonic customer experience
1 year Templating schedules in Epic
1 year Providing administrative medical support
1 year Utilizing basic medical terminology

Location: 6405 France Ave S, Edina, MN 55435, ONSITE

Hours: 40 hours per week/ shift time of 8:30am-5:00pm

Qualifications:

$22.96- $32.42 Hourly

Apply Now

Refine Your Search

patient services representative jobs in mounds view, mn

Complex Scheduler (Southdale Cardiology Clinic)

Scheduling Coordinator

Patient Care Coordinator/Receptionist

Admissions Coordinator

Patient Care Coordinator

Patient Access Representative

Patient Services Coordinator

Patient Check-in / Pre-Visit Specialist

Weekend Home Health Intake Specialist | Admissions & Referrals

Home Health Admissions Coordinator | Intake & Referrals

Patient Registration

Patient Service Representative (PSR)

Patient Care Coordinator

Clinic Office Assistant - Blaine - Urgent Care

Customer Experience Representative

Dental Patient Coordinator

Patient Care Coordinator/Front Desk

Patient Care Coordinator - Coon Rapids

Patient Representative

Appointment Scheduler

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