Top 54 Call center representative Jobs in Mount Airy, Md

Call Center Representative
NVR, Inc —Thurmont, MD
- $47,000 - $57,000 a year
- Background check
- Microsoft Excel
- Microsoft Outlook
- Employee stock ownership plan
CALL CENTER REPRESENTATIVE
Clinical Associates, P.A. —Pikesville, MD
- Full-time
- Medical office experience
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
PRECISION ORTHOPEDICS AND SPORTS MEDICINE LLC —Fulton, MD
- $21 - $23 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Organizational skills
- Mileage reimbursement
- Health savings account
Quick Apply
Call Center Representative
MARYLAND PRIMARY CARE PHYSICIANS LLC —Columbia, MD
- Computer literacy
- Pass drug screening
- Mid-level
Customer Service Representative
NaturaLawn of America —Damascus, MD
- $18 - $22 an hour
- Full-time
- Writing skills
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative / Customer Support Associate
Room & Board —Elkridge, MD
- $26.44 - $28.85 an hour
- Full-time
- US work authorization
- In-person
- Communication skills
- Profit sharing
- 401(k) matching
Customer Service Associate
NVR, Inc —Frederick, MD
- $50,000 - $55,000 a year
- Full-time
- Research
- Mid-level
- Residential
- Profit sharing
2d
Customer Service Representative
GAC Services —Gaithersburg, MD
- $22 - $25 an hour
- Full-time
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
2d
Virtual Service Representative (Call Center, on site) - Part Time
Community College of Baltimore County —Catonsville, MD
- $19.07 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Mid-level
- 403(b)
Customer Service Representative
Medical Transportation Management (MTM, Inc.) —Baltimore, MD
- $21 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Call Center Agent/ Receptionist (Olney)
Rockville Internal Medicine Group —Olney, MD
- $19 - $24 an hour
- 8 hour shift
- Internal Medicine
- HIPAA
- 1 year
- Free parking
- Paid holidays
Quick Apply
Call Center Representative
Home Genius Exteriors —Gaithersburg, MD
- $17.50 an hour
- Weekends as needed
- Entry level
- Paid training
- Health insurance
Quick Apply
5d
Customer Service Representative-E?Procurement
Aramark —Rockville, MD
- $22 - $27 an hour
- Holidays
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Membership Support Professional II
HyTechPro —Germantown, MD
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Sales Representative – Uncapped Commission
TWO MEN AND A TRUCK® —Columbia, MD
- $17 - $25 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Paid training
- Opportunities for advancement
Quick Apply
Insides Sales Representative (Moving Consultant)
TWO MEN AND A TRUCK® —Columbia, MD
- $17 - $25 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Paid training
- Opportunities for advancement
Quick Apply
Automotive Business Development Representative (BDC) / Internet Sales
DARCARS Automotive Group —Rockville, MD
- Weekends as needed
- Background check
- Driver's License
- Criminal background check
- Employee discount
- Opportunities for advancement
Quick Apply
1d
CBP Customer Service Representative
Technuf —Rockville, MD
- Email
- Writing skills
- Mid-level
- Bachelor's degree
- Travel reimbursement
- Paid holidays
Associate Technical Support Engineer
CompuGroup Medical —Owings Mills, MD
- Full-time
- Hybrid work
- Associate's degree
- 2 years
- Communication skills
- Health insurance
- Dental insurance
Client Service Representative
Murthy Law Firm —Owings Mills, MD
- $19 - $20 an hour
- Extended hours
- Mid-level
- High school diploma or GED
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply

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Call Center Representative

NVR, Inc -
Thurmont, MD

Apply Now

Job Details

$47,000 - $57,000 a year

Benefits

Employee stock ownership plan

Qualifications

Customer communication

Full Job Description

As a Customer Service Representative, you are responsible for the intake and administration of service requests, via electronic ticketing system, email, and telephone, which provides support to all NVR Manufacturing facilities. This involves intake, processing, timely responses, and tracking of requests, while providing a high level of customer service. The Customer Service Representative will use product and process expertise to troubleshoot requests, coordinate with other departments, respond to support requests, document issues, and elevate issues requiring specific technical expertise or follow-up.

This role is located in our Thurmont, MD plant.

Primary Responsibilities:

Manage and respond to incoming service requests from Homebuilding personnel regarding material/delivery discrepancies and requests.
Provide a high level of customer service in a fast-paced, high volume, environment and ensure responses to customers are timely, thorough, and professional.
Research each request to understand the nature and specific details of the issue in order to determine the level of response required. Prioritize requests and escalate to Supervisor or other NVR department as appropriate.
Initiate delivery of material by determining appropriate reason codes, based on request details, and accurately capture and record details of customer requests in designated tracking system(s).
Liaise with Manufacturing departments at multiple plants including Materials, Production, and Logistics, and with Homebuilding as needed to resolve issues and/or facilitate material deliveries.
Document resolutions in the appropriate tracking system(s) and share solutions, learnings, and best practices with team members.
Maintain accurate records; review and distribute applicable reports as required.

Qualifications:

Bachelor’s or Associate’s degree preferred.
2+ years of administrative experience.
Customer Service experience preferred.
Strong interpersonal and communication skills.
Must possess strong organizational and time-management skills, accuracy, and attention to detail.
Reliability and initiative to be able to work effectively in a fast-paced, professional team environment.
Results driven with the ability to adapt to changing priorities.
Willingness to learn new skills and cross train in other departments.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Life at NVR

As the parent company of Ryan Homes, NVHomes, and Heartland Homes, NVR is a Top 5 US homebuilder that has been helping families build their happily ever after since 1948. All of our roles here at NVR, whether you are in the field or in the office, allow you to make a major impact in the lives of those who are looking to achieve home ownership. Our management team is tenured and talented (nearly 80% of them promoted from within), so you will have mentors who can share their knowledge, provide career guidance and encourage your success.

Benefits at NVR

In addition to our standard benefits, all employees have ownership in NVR through our Employee Stock Ownership Plan to actively participate in NVR’s financial returns. NVR also offers a New Home Purchase Discount when purchasing one of our homes.

View more about our exceptional culture and benefits at https://www.nvrcareers.com/

We are an Equal Opportunity Employer.
Drug Testing and Background Check are required.
Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.

This position pays $47,000 - $57,000/year.

Apply Now

Refine Your Search

call center representative jobs in mount airy, md

Call Center Representative

CALL CENTER REPRESENTATIVE

Call Center Representative

Call Center Representative

Customer Service Representative

Customer Service Representative / Customer Support Associate

Customer Service Associate

Customer Service Representative

Virtual Service Representative (Call Center, on site) - Part Time

Customer Service Representative

Call Center Agent/ Receptionist (Olney)

Call Center Representative

Customer Service Representative-E?Procurement

Membership Support Professional II

Sales Representative – Uncapped Commission

Insides Sales Representative (Moving Consultant)

Automotive Business Development Representative (BDC) / Internet Sales

CBP Customer Service Representative

Associate Technical Support Engineer

Client Service Representative

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