Top 618 Guest experience leader Jobs in Mount Airy, Md

Drive Thru Director
Chick-fil-A Research Row —Rockville, MD
- $23 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Field Service Technician - Maryland
NRT Technology Corp. —Maryland
- $50,000 - $55,000 a year
- Overtime
- Mid-level
- Windows
- Ability to lift 50 pounds
- Mileage reimbursement
- Health insurance
Quick Apply
Licensed Salon Manager
Hair Cuttery —Rockville, MD
- 8 hour shift
- Cosmetology License
- Management
- Hair styling
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager (Olney Station Full Service Bar & Restaurant)
Sardi's Chicken Inc. (Olney Station) —Olney, MD
- $50,000 - $60,000 a year
- Weekends as needed
- Bar
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Salesforce Developer
Aramark —Rockville, MD
- $100,000 - $130,000 a year
- 5 years
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
3d
Concierge
Atrium Village by Cogir —Owings Mills, MD
- Part-time
- Microsoft Outlook
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Quick Apply
Sr. Receptionist/Receptionist
MacroGenics —Rockville, MD
- $51,000 - $85,000 a year
- Call employer
- Microsoft Word
- Microsoft Excel
- 5 years
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Certified Medication Technician
HeartFields Assisted Living at Frederick —Frederick, MD
- $18 - $20 an hour
- Full-time
- 18 years or older
- CPR Certification
- BLS Certification
- Paid training
- Paid holidays
Quick Apply
13d
Server
Seaton Frederick —Frederick, MD
- $15.50 - $17.00 an hour
- Full-time
- Entry level
- Paid training
- Paid holidays
Quick Apply
9d
Server
Silver Diner Development, LLC —Frederick, MD
- From $800 a week
- Weekends as needed
- Casual dining restaurant
- Restaurant experience
- Entry level
- Health insurance
- Dental insurance
Retail Sales Associate (PT)
New Balance —Clarksburg, MD
- $18.00 - $21.50 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Communication skills
- Disability insurance
- Health insurance
1d
Guest Experience Lead
McDonald’s —Frederick, MD
- $16.25 - $18.47 an hour
- Quick service & fast food restaurant
- Entry level
- Health insurance
- Dental insurance
Director of Guest Services
The Associated: Jewish Community Federation of Baltimore —Reisterstown, MD
- $60,000 - $70,000 a year
- Weekends as needed
- English
- Business development
- Organizational skills
Quick Apply
Front of House Team Member
Chick-fil-A —Mount Airy, MD
- From $15 an hour
- Part-time
- No education required
- English
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply
Party Host
Urban Air Adventure Parks —Frederick, MD
- Online Application
- 16+ years old
- Leadership
- Communication skills
- Flexible schedule
Quick Apply
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1046)
Target —Germantown, MD
- $18.50 an hour
- Part-time
- Entry level
- Flexible schedule
Hospitality Professional
Chick-fil-A —Frederick, MD
- $18 - $20 an hour
- Part-time
- Serving
- Mid-level
- 3 years
- Profit sharing
- Paid training
Quick Apply
Night Auditor
Sheraton Rockville —Rockville, MD
- $19.00 - $19.50 an hour
- Overnight shift
- Computer literacy
- Mid-level
- Hotel
- Employee discount
Server (Full Time or Part Time)
Kisco Senior Living —Rockville, MD
- $18.00 - $20.86 an hour
- Full-time
- Background check
- Current TB test
- Pass drug screening
- Health insurance
- 401(k) matching
3d
House Attendant
Residence Inn Gaithersburg —Gaithersburg, MD
- $18.00 - $18.50 an hour
- Residential
- Hotel
- High school diploma or GED

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guest experience leader jobs near mount airy, md

Drive Thru Director

Chick-fil-A Research Row
Rockville, MD

Quick Apply

Job Details

Part-time | Full-time
$23 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

Staff supervision
Customer service
In-person customer service
Restaurant management
Research
Change management
Team development
Driver's License
Bachelor's degree
Team training
Business operations
Managing food service teams
Task assignment
Team motivation (leadership skill)
Food Handler Certification
Staff development

Full Job Description

Description

We are looking a for an innovative, confident, customer service oriented professional who is excited to help lead our growing Drive-Thru production at Chick-fil-A Research Row.

Role Summary: The Drive-Thru Director has ultimate responsibility for safeguarding the financial success of the drive-thru while maintaining the Remarkable experience of Chick-fil-A Research Row. This role has a strong hospitality element, ensuring that the restaurant delivers high-quality food, drink, and customer service. The drive-thru needs to be very fast/efficient but never rushed. The ideal candidate will provide overall leadership and management to the drive-thru operations of the restaurant. This manager ensures all drive-thru team members understand all procedures, expectations, and goals associated with the drive-thru.

Requirements/Responsibilities

Must have 2 years restaurant management experience
Must work in a high volume fast paced environment
Proven track record of performance and food handlers license required.
Managing & Measuring Work: Clearly assigns responsibility for tasks and decisions
Business Acumen: Knows how business works
Makes good decisions in a timely manner based on a mixture of analysis, wisdom, and judgment
Clearly and comfortably delegates both routine and important tasks
Creates an environment where people do their best work
Oversees drive-thru operations
Performs huddles with team to communicate goals
Assists in controlling food, labor, and paper costs
Maintains safety and security
Grows drive-through sales through raising the number of cars served per hour/every hour
Ensuring cleanliness of window, register area, headset area, iPOS, and iPads
Evenings and mornings required

Knowledge/Skills/Requirements:

Associate Degree/BA or equivalent experience
Able to lift 40 - 60 pounds on a consistent basis
Ability to multi-task and work in a fast-paced environment
Ability to work a flexible schedule, including evenings, weekends, and holidays
Excellent verbal, written and electronic communications skills
Servant Leader, team oriented with a passion for people and world-class service
Posses the ability to manage drive and change

How Are You Successful?

CEM (guest survey module) – measured every 30 days
Speed of Service = top 20%
Order Accuracy = top 20%
Overall Guest Satisfaction = top 20%
ROE =100%
Training and Development – You must possess the ability to train, develop, and motivate team members. In order to take the next position in the company, you must be able to backfill your role.

Benefits:

Competitive Pay
Daily meals discounts
Uniforms
Leadership Development
College scholarships
Performance-based raises and promotions
Sundays off
Medical Benefits offered
401K (Matching)

Job Type: Full-time

Experience:

Drive-Thru: 5 years (Preferred)

Job Type: Full-time

Job Types: Part-time, Full-time

Pay: $23.00 per hour

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Physical Setting:

Quick service & fast food restaurant

Education:

Bachelor's (Preferred)

License/Certification:

Driver's License (Required)

Shift availability:

Night Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest experience leader jobs in mount airy, md

Drive Thru Director

Field Service Technician - Maryland

Licensed Salon Manager

Assistant Manager (Olney Station Full Service Bar & Restaurant)

Salesforce Developer

Concierge

Sr. Receptionist/Receptionist

Certified Medication Technician

Server

Server

Retail Sales Associate (PT)

Guest Experience Lead

Director of Guest Services

Front of House Team Member

Party Host

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1046)

Hospitality Professional

Night Auditor

Server (Full Time or Part Time)

House Attendant

I want to receive the latest job alert for guest experience leader in mount airy, md

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