Top 67 Customer service representative Jobs in Mount Jackson, Va

CUSTOMER SERVICE REPRESENTATIVE
Packaging Corporation of America —Harrisonburg, VA
- $58,000 - $67,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Customer Service Marketing Representative
Great Eastern Resort Corporation —McGaheysville, VA
- $650 - $1,000 a week
- Part-time
- Background check
- Sales
- In-person
- Paid training
- Health insurance
Quick Apply
3d
Customer Service Associate I
Family Dollar —Mount Jackson, VA
- $12.80 - $13.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Pharmacy Customer Service Associate
Walgreens —Woodstock, VA
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Call Center Agent
Great Eastern Resort Management, Inc. —McGaheysville, VA
- $12.77 an hour
- Part-time
- Computer literacy
- Computer skills
- Entry level
Quick Apply
6d
Customer Service Representative - State Farm Agent Team Member
Jeffrey Rebich - State Farm Agent —Harrisonburg, VA
- $36,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Customer Service Associate I
Dollar Tree —Woodstock, VA
- $13.00 - $13.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative II
Seven Bends Veterinary Hospital —Woodstock, VA
- Part-time
- 18 years or older
- Mid-level
- 3 years
- Health savings account
- Paid holidays
CSR
Community Veterinary Partners —Harrisonburg, VA
- $13.50 - $15.50 an hour
- Full-time
- Communication skills
- Entry level
- Paid training
- Opportunities for advancement
Quick Apply
Financial Services Client Associate
LD&B Insurance Services —Harrisonburg, VA
- $21.61 - $25.69 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
6d
Client Associate (Flexible Work Location)
Layman Diener Borntrager Insurance Agency —Harrisonburg, VA
- $21.61 - $25.69 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
7d
Customer Service Associate
Wawa, Inc. —Elkton, VA
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
U-Box Customer Care Representative (CDL)
U-Haul —Harrisonburg, VA
- $19 - $21 an hour
- Full-time
- Clean driving record
- Customer service
- Local
- Paid holidays
- Health insurance
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Harrisonburg, VA
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
PT Customer Service Leader
Food Lion —Stanley, VA
- Part-time
- High school diploma or GED
- Accounting
- Communication skills
7d
Pro Customer Service/Sales
Home Depot —Harrisonburg, VA
- Entry level
- Commercial
Customer Service/Sales
Home Depot —Harrisonburg, VA
- $15 - $18 an hour
- Entry level
Customer Service
Taco Bell —Harrisonburg, VA
- $13.50 - $15.00 an hour
- Part-time
- No education required
- No experience needed
- Ability to lift 50 pounds
- Paid training
- Employee discount
Quick Apply
Customer Service Representative I
Sentara Hospitals —Harrisonburg, VA
- Full-time
- Remote
- High school diploma or GED
- Travel
- Epic
- 403(b) matching
- Paid parental leave
Quick Apply
1d
Account Manager
PROSITES INC —United States
- $23.00 - $26.92 an hour
- Overtime
- Remote
- Mid-level
- 3 years
- Business development
Quick Apply

I want to receive the latest job alert for customer service representative in mount jackson, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near mount jackson, va

Customer Service Representative jobs in Harrisonburg, VA

Customer Service Representative jobs in Woodstock, VA

Customer Service Representative jobs in Wisconsin

Customer Service Representative jobs in Hollywood, FL

Customer Service Representative jobs in Gastonia, NC

Remote Claim Representative jobs in Florida

Customer Service jobs in Columbia, SC

Customer Service Representative jobs in Allentown, PA

Customer Service jobs in Riverview, FL

Client Service Associate jobs in Philadelphia, PA

Senior Customer Service Representative jobs in Sacramento, CA

Field Service Engineer jobs in Tampa, FL

Remote Customer Service jobs in Stockbridge, GA

Senior Customer Service Representative jobs in Oakland, CA

Senior Customer Service Representative jobs in Washington, DC

Senior Customer Service Representative jobs in Detroit, MI

Field Service Engineer jobs in California

Customer Service Representative jobs in Reno, NV

Customer Service Representative jobs in Cherry Hill, NJ

Customer Service Representative jobs in Tracy, CA

CUSTOMER SERVICE REPRESENTATIVE

Packaging Corporation of America -
Harrisonburg, VA

Apply Now

Job Details

Full-time
$58,000 - $67,000 a year

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer order taking
Sales order data entry
High school diploma or GED

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments.

PRINCIPLE ACCOUNTABILITIES:

Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

Maintain organized customer files.

Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed.

Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end.

BASIC REQUIREMENTS:

Education equivalent to high school diploma required.

Two (2) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook.

PREFERRED REQUIREMENTS:

Associates degree or college business coursework.

Previous experience using automated order entry system.

Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

KNOWLEDGE, SKILLS & ABILITIES:

Strong attention to meeting and exceeding customer expectations.

The ability to network and build relationships with individuals of various experience and corporate positions.

Strong active listening and evaluating skills.

Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.

Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously.

Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS

Starting salary range for position: $58,000 - $67,000.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.

Paid Holidays.
- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer

Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

customer service representative jobs in mount jackson, va

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Marketing Representative

Customer Service Associate I

Pharmacy Customer Service Associate

Call Center Agent

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate I

Customer Service Representative II

CSR

Financial Services Client Associate

Client Associate (Flexible Work Location)

Customer Service Associate

U-Box Customer Care Representative (CDL)

Customer Service Associate

PT Customer Service Leader

Pro Customer Service/Sales

Customer Service/Sales

Customer Service

Customer Service Representative I

Account Manager

I want to receive the latest job alert for customer service representative in mount jackson, va

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected