Reports to: President
Status: Full-Time / Exempt
Position Overview
Reputable company in Montgomery County, PA is seeking a highly capable, self-directed Chief of Staff to work closely with the President and help drive priorities across the organization.
This is not a traditional administrative position. The Chief of Staff will serve as an extension of the President, helping translate ideas, decisions and strategic priorities into action across the company. The right person will have exceptional judgment, a strong sense of ownership, intellectual curiosity, strong visual communication skills, and the ability to move comfortably between executive-level strategy and hands-on execution.
This person should naturally identify what needs to happen next, determine who needs to be involved, and drive work through completion without waiting to be managed. They will have broad visibility across the organization and will work closely with senior leadership, department heads, outside partners and other stakeholders.
The Chief of Staff will also provide high-level executive support to the President, including management of priorities, calendar, communications and commitments. These responsibilities are important, but they are in service of the larger purpose of the role: increasing the effectiveness of the President and the organization.
Key Responsibilities
Strategic Execution & Organizational Follow-Through
- Partner with the President to translate company priorities, strategic initiatives and ideas into clear action plans.
- Track key commitments and initiatives across departments and ensure decisions result in action.
- Follow up proactively with executives and department leaders on deliverables, deadlines and unresolved issues.
- Identify areas where progress has stalled, ownership is unclear or additional attention is required and take the initiative to move them forward.
- Maintain visibility into the President's priorities and help ensure time and organizational resources are aligned accordingly.
- Connect issues across departments that may otherwise be addressed independently.
- Help create greater organizational discipline around accountability, communication and execution.
Special Projects & Company Initiatives
- Take ownership of important cross-functional projects that do not naturally sit within one department.
- Research issues, gather information, evaluate alternatives and make recommendations to the President.
- Lead projects from concept through implementation, coordinating internal and external resources as necessary.
- Develop polished presentations, proposals, reports and other executive-level materials to support company initiatives, new business opportunities, ownership discussions and strategic decisions.
- Take rough concepts, notes, data or direction from the President and independently turn them into clear, compelling and visually sophisticated finished materials using PowerPoint, Canva and other appropriate tools.
- Bring a strong creative and design perspective to special projects, including layout, imagery, storytelling, data visualization and overall presentation quality.
- Support company-wide initiatives related to operations, technology, AI, culture, employee experience, client service and organizational effectiveness.
- Develop new processes or improve existing ones when there is an opportunity to make company more effective, efficient or scalable.
- Step into emerging issues, understand what is needed and organize the appropriate response.
Executive Communications & Presentations
- Translate ideas, data and complex business information into polished, clear and visually compelling presentations and proposals.
- Create high-quality executive presentations in PowerPoint and Canva for internal meetings, ownership groups, clients, prospective clients, partners and other audiences.
- Collaborate with Marketing when appropriate while being capable of independently producing executive-level materials when speed or confidentiality requires it.
Executive Leadership Support
- Serve as a trusted thought partner and extension of the President.
- Understand the President's priorities well enough to anticipate needs, surface important issues and protect time for the matters that have the greatest organizational impact.
- Review incoming requests, correspondence and information and help determine what requires the President's attention.
- Conduct research, prepare background information and ensure the President is prepared for important meetings, decisions and conversations.
- Draft or assist with executive communications, correspondence and other materials.
- Represent the President appropriately with employees, partners, clients and outside organizations.
- Exercise excellent judgment and maintain absolute confidentiality.
Leadership Meetings & Operating Rhythm
- Help manage the operating rhythm of the leadership team, including key executive, strategy and company-wide meetings.
- Develop agendas in partnership with the President and participating leaders.
- Ensure meetings focus on decisions, accountability and meaningful business issues rather than updates that could occur elsewhere.
- Capture decisions, commitments and next steps and ensure appropriate follow-through.
- Maintain continuity between meetings so issues do not repeatedly return without resolution.
- Coordinate recurring leadership meetings and other important company forums.
Executive Office Management
- Maintain and strategically manage the President's calendar, balancing internal leadership responsibilities, external commitments and personal obligations.
- Exercise judgment regarding meeting requests, timing, participants and priorities rather than simply scheduling what is requested.
- Coordinate complex meetings, travel, registrations and commitments.
- Help manage the President's email and communications flow so important matters are surfaced and routine matters are handled efficiently.
- Maintain organized records and institutional knowledge relating to important decisions, relationships and initiatives.
- Handle occasional personal matters for the President when necessary to protect executive time.
Cross-Functional Partnership
- Build strong working relationships across Operations, Facilities, Finance, Marketing, People & Performance, Acquisitions and other areas of the company.
- Serve as a connector between the President and leadership team while avoiding unnecessary layers or bureaucracy.
- Help clarify responsibilities and handoffs when multiple departments are involved.
- Challenge inefficient processes, excessive meetings or unnecessary collaboration when there is a better way to accomplish the objective.
- Support leaders in resolving issues while maintaining clear accountability with the person who owns the work.
What Success Looks Like
- The President spends more time on the company's highest-value priorities.
- Important decisions consistently turn into action.
- Projects do not stall because ownership or next steps are unclear.
- Leadership meetings are focused, productive and accountable.
- Issues are surfaced early rather than after they become problems.
- Cross-functional initiatives move faster and with greater clarity.
- Executive presentations, proposals and communications are consistently polished, compelling and require minimal direction or rework from the President.
- The Chief of Staff increasingly understands the business well enough to anticipate needs, solve problems and independently move work forward.
- The organization becomes more disciplined and effective because this person is in the role.
Requirements
Ideal Candidate
The strongest candidate will likely have several years of experience in a demanding business environment and a demonstrated ability to operate with senior executives. Experience in real estate, property management, hospitality or another operationally complex business is helpful but not required.
More important than a specific career path is evidence that the candidate has been trusted with significant responsibility and has repeatedly expanded the scope of their role.
We are looking for someone who:
- Is exceptionally self-directed and naturally takes ownership.
- Has strong business judgment and learns quickly.
- Is highly organized without being rigid or bureaucratic.
- Can distinguish what is important from what is merely urgent.
- Is comfortable working with senior executives while also willing to roll up their sleeves.
- Sees problems and opportunities without waiting for someone else to point them out.
- Is comfortable with ambiguity and can create structure where none exists.
- Follows through relentlessly and closes loops.
- Communicates clearly, concisely and professionally.
- Has an unusually strong eye for design and understands how to communicate an idea visually, not simply decorate a slide.
- Can take rough notes, data or a verbal concept and turn them into a sophisticated presentation or proposal with minimal direction.
- Can challenge assumptions respectfully and is comfortable offering a point of view.
- Understands when to act independently and when a decision should be elevated.
- Has strong analytical, research and writing skills.
- Is technologically sophisticated and eager to use AI and other tools to improve productivity and decision-making.
- Handles confidential and sensitive information with complete discretion.
- Has the maturity and confidence to work with a strong, fast-moving leadership team.
- Takes pride in making the people and organization around them better.
Education & Experience
- Bachelor's degree preferred; meaningful professional experience may substitute.
- Approximately 7+ years of progressively responsible professional experience preferred.
- Experience supporting or working directly with a CEO, President, business owner or senior executive strongly preferred.
- Demonstrated success leading projects involving multiple departments or stakeholders.
- Advanced proficiency in PowerPoint and Canva required, with demonstrated experience creating sophisticated presentations, proposals and executive-level materials.
- Strong visual design skills, including layout, typography, hierarchy, use of imagery and presentation of data.
- Strong proficiency with Microsoft Office and modern productivity and collaboration tools.
- High level of comfort learning and using AI-enabled business tools.
Core Competencies
Ownership: Takes responsibility for outcomes rather than simply completing assigned tasks.
Judgment: Understands context, recognizes priorities and makes sound decisions without requiring constant direction.
Execution: Turns ideas and decisions into action and consistently drives work through completion.
Problem Solving: Breaks complex issues into manageable components, identifies root causes and develops practical solutions.
Prioritization: Distinguishes the critical few from the trivial many and helps others maintain focus.
Communication: Synthesizes information clearly and knows what the President needs to know, what others need to know and what does not require additional discussion.
Visual Communication: Translates complex ideas into clear, compelling and professional visual materials. Combines strong business communication with excellent design judgment.
Influence: Builds credibility across the organization and gets things accomplished without relying solely on formal authority.
Emotional Fortitude: Handles pressure, disagreement, changing priorities and difficult situations with maturity, resilience and perspective.
Integrity: Operates with discretion, honesty and respect in all personal and organizational matters.
We are an Equal Opportunity Employer
Job Type: Full-time
Pay: From $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Application Question(s):
- How many years of experience do you have supporting or working directly with a CEO, President, business owner or senior executive?
Ability to Commute:
- Abington, PA 19001 (Required)
Work Location: In person
