Top 1 Assistant hotel manager Jobs in Mount Pleasant, Mi

Hotel Front Desk Receptionist
Fairfield Inn & Suites —Mount Pleasant, MI
- $15 - $16 an hour
- Part-time
- Hospitality
- Inventory management
- Hotel
- Employee discount
- Flexible schedule
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4d

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Hotel Front Desk Receptionist
Fairfield Inn & Suites —Mount Pleasant, MI
Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
$15 - $16 an hour
Quick Apply
4d
Part Time Hotel Front Desk Agent
Comfort Inn & Suites Hotel and Conference Center —Mount Pleasant, MI
The Front Desk Agent is the first point of contact for our guests and plays a key role in creating a welcoming and positive guest experience from check-in to…
From $14.25 an hour
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Assistant General Manager
MCR Hotels —Dublin, OH
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. Type on and operate computers and other office machinery or…
$50,000 - $55,000 a year
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Assistant Project Manager/Executive Assistant
Check Off Your List —Columbus, OH
Return phone calls and relay messages. Perform administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of…
$22 an hour

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Hotel Front Desk Receptionist

Fairfield Inn & Suites -
Mount Pleasant, MI

Quick Apply

Job Details

Part-time | Full-time
$15 - $16 an hour
4 days ago

Benefits

Employee discount
Flexible schedule

Qualifications

Hospitality

Full Job Description

Job Summary: I am looking to fill a temporary part time front desk position, 2-4 days a week, AM Shift 7am - 3pm. This person will represent the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. Must be able to work weekends and holidays. Could possibly turn into a permanent position. As of right now it would be from January until April/ May.

Job Duties:

Maintains an inventory of vacancies, reservations and room assignments.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Knows room locations, types of rooms available, and room rates.
Registers arriving guests and assigns rooms.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Coordinates guest room maintenance work with the engineering and maintenance division.
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
Knows daily activities and meetings taking place in the hotel.
Reports any unusual occurrences or requests to the manager or assistant manager.
Manages and resolves all guest complaints in a professional and courteous manner.
Processes guest check-outs and handles monetary transactions.
Maintains customers’ privacy.
Maintains a high level of professional appearance and demeanor.
Performs other duties as assigned.

Qualifications:

High school diploma or equivalent.
Previous preferred.
Ability to communicate with public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
Ability to learn safety, emergency, and accident prevention policies and procedures.
Skilled in the use of front office equipment.
Knowledge of proper telephone etiquette.
Ability to work a flexible schedule, including weekends and holidays.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

Employee discount
Flexible schedule

Work Location: In person

Quick Apply

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assistant hotel manager jobs in mount pleasant, mi

Hotel Front Desk Receptionist

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