Top 14 Service desk Jobs in Mount Pleasant, Mi

Front Desk
Lodgco Hospitality —Mount Pleasant, MI
- $14 an hour
- Part-time
- Clean driving record
- Hotel
- Ability to lift 50 pounds
- Travel reimbursement
- Paid training
Quick Apply
SER Call Center Agent PT - 2230
Saginaw Chippewa Indian Tribe of Michiga —Mount Pleasant, MI
- $16.01 an hour
- Extended hours
- 18 years or older
- Inventory management
- Writing skills
- Loan forgiveness
Quick Apply
11d
SER Concierge FT - 1592
Saginaw Chippewa Indian Tribe of Michiga —Mount Pleasant, MI
- $15 an hour
- Extended hours
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
Quick Apply
1d
SER Concierge PT - 1592
Saginaw Chippewa Indian Tribe of Michiga —Mount Pleasant, MI
- $15 an hour
- Extended hours
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
- Loan forgiveness
Quick Apply
1d
Manager Network Operations
Business Intelligence & Informatics Consultant Services, Inc. (BIICS, Inc) —United States
- $70.04 - $90.31 an hour
- Full-time
- Microsoft Excel
- Mentoring
- SharePoint
- Health insurance
Quick Apply
1d

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Vytwo —United States
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.
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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Your own dedicated desk – no hoteling, no sharing, just your space.
$23.39 an hour
3d
Bilingual Customer Service Representative
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Your own dedicated desk – no hoteling, no sharing, just your space.
$23.39 an hour
3d

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Front Desk

Lodgco Hospitality -
Mount Pleasant, MI

Quick Apply

Job Details

Part-time
$14 an hour

Benefits

Travel reimbursement
Paid training
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Hotel and accommodations payment processing
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Phone communication
Office cleaning
Processing cash transactions
Answering guest questions
Hotel room assignment management
Driver's License
Hotel emergency procedures
Computer skills
Entry level
Office phone management

Full Job Description

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the valu e of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.

Join Our Team Today!

The Courtyard by Marriott, situated on CMU’s campus, is seeking experienced Front Desk Agents to assist with hotel guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!

JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.

ESSENTIAL JOB FUNCTIONS:

Perform guest registrations (check ins & check outs), room assignments, and special requests
Understanding of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand’s operating systems and Brand’s customer loyalty programs
Familiar with guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge about the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

Ability to learn quickly and work in a fast-paced position with constant guest interaction
Communication both verbal and written
Computer and telephone skills
Must be able to multi-task
Flexibility with schedule

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

Hotel or customer service experience is preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Satisfactory criminal background screening required - Valid driver’s license with safe driving record may be required –

SUPERVISORY RESPONSBILITY

This position has no supervisory responsibilities

BENEFITS WE OFFER

Career development & training
Paid time off
Travel and hotel discounts
401(k) with company match
Health, Dental & Vision insurance options
Bonus potential
And more!

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel including nights and weekends.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

NOTICE OF E-VERIFY PARTICIPATION

Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents:

E-Verify Notice of Participation
Right to Work

By continuing with this application, you acknowledge that you have been informed of our participation in E‑Verify and have had the opportunity to review these notices.

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service desk jobs in mount pleasant, mi

Front Desk

SER Call Center Agent PT - 2230

SER Concierge FT - 1592

SER Concierge PT - 1592

Manager Network Operations

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