Top 8 Control room operator Jobs in Mount Pleasant, Sc

Director of Reservations
Beemok Hospitality Holdings LLC —Charleston, SC
- Full-time
- Mentoring
- Organizational skills
- Senior level
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Hotel Front Desk Evening Manager
Charleston Harbor Resort and Marina —Mount Pleasant, SC
- Up to $60,000 a year
- Part-time
- Background check
- Inventory management
- Pass drug screening
- Free parking
- Health insurance
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11d
Chief Engineer
Nexstar Broadcasting —Mount Pleasant, SC
- Online Application
- 5 years
- Engineering
- English
Control Room Systems Engineer
Wildfire Technology Integration —United States
- $100,000 - $150,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Engineering
- 3 years
- Paid training
- Health savings account
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Director of Reservations

Beemok Hospitality Holdings LLC -
Charleston, SC

Quick Apply

Job Details

Full-time

Qualifications

Team leadership
Managing hospitality teams
Hospitality online booking platforms
Analytics

Full Job Description

BHC is seeking a highly organized, service-driven, and operationally focused Director of Reservations to lead and stabilize the reservations function across our hospitality portfolio during a period of growth and transition. This individual will oversee daily reservations operations, drive revenue through strategic inventory and booking management, elevate guest service standards, and optimize systems, reporting, and team performance.

The ideal candidate is both strategic and hands-on, capable of managing high booking volume, supporting luxury guest experiences, improving processes, and partnering cross-functionally with operations, marketing, revenue management, and property leadership teams.

This is an interim leadership role designed for a strong operator who can quickly assess, organize, and improve the reservations function while building scalable processes and accountability.

DUTIES & RESPONSIBILITIES:

Reservations Operations & Leadership

Oversee day-to-day reservations operations across BHC properties and concepts
Lead, mentor, and support the reservations team to ensure exceptional guest service and operational efficiency
Establish and maintain service standards, response time expectations, and booking protocols
Manage staffing schedules, workflows, and coverage during peak periods
Serve as escalation point for VIP guests, service recovery, and complex reservation matters

Revenue & Inventory Management

Partner with property leadership and revenue management teams to maximize occupancy, covers, and overall revenue performance
Monitor booking pace, availability, cancellations, and guest demand trends
Optimize inventory controls, room/category allocation, and reservation strategies
Identify opportunities to improve conversion, upselling, and guest retention

Systems, Reporting & Process Improvement

Evaluate and improve reservations processes, workflows, and SOPs
Ensure accuracy and integrity of reservations data and reporting
Analyze booking trends, call metrics, conversion rates, and operational KPIs
Support implementation and optimization of reservation platforms, CRM tools, and guest communication systems
Develop scalable reporting dashboards and operational visibility for leadership

Cross-Functional Collaboration

Work closely with Operations, Guest Experience, Marketing, Revenue Management, and Property Leadership teams
Ensure alignment between reservations strategy and operational execution
Support launch planning, special events, promotions, and seasonal initiatives
Help establish consistent communication standards across all guest touchpoints

REQUIRED SKILLS & EXPERIENCE:

5+ years of hospitality reservations leadership experience, preferably within luxury hotels, resorts, restaurants, clubs, or lifestyle hospitality brands
Strong understanding of reservations systems, guest experience operations, and revenue-driving strategies
Experience managing high-volume booking environments and multi-unit operations preferred
Strong leadership, communication, and organizational skills
Highly analytical with strong reporting and operational problem-solving abilities
Ability to work in a fast-paced, evolving hospitality environment

_______________________________________________________________________________

BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.

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control room operator jobs in mount pleasant, sc

Director of Reservations

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Control Room Systems Engineer

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