Top 66 Guest service agent Jobs in Mount Pleasant, Sc

Guest Services/Front Desk Agent
Elliott House Inn —Charleston, SC
- $14 - $16 an hour
- 8 hour shift
- Background check
- Hospitality
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Avocet Hospitality Group —Folly Beach, SC
- $18 an hour
- Weekends as needed
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
4h
Guest Services Agent
Hyatt Place Mount Pleasant Towne Centre —Mount Pleasant, SC
- $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Leadership
- Paid training
- Health insurance
Quick Apply
14d
Hotel Front Desk Agent
PSM Investments —North Charleston, SC
- $19 an hour
- Full-time
- Hotel
- Accounting
- Organizational skills
Quick Apply
2d
Guest Services Agent
Naman Hotels —Mount Pleasant, SC
- Part-time
- Hotel
- Computer skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Homewood Suites Historic Downtown Charleston —Charleston, SC
- Part-time
- Hotel
- Entry level
Front Desk Agent
Bennett Hospitality Management —Mount Pleasant, SC
- $18 an hour
- Weekends as needed
- Residential
- Hotel
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
Guest Service Agent
Residence Inn Downtown Charleston —Charleston, SC
- Part-time
- Residential
- Hotel
- High school diploma or GED
Quick Apply
1d
Guest Services Representative
Mt Pleasant Doubletree —Mount Pleasant, SC
- High school diploma or GED
- Computer skills
- Entry level
Quick Apply
13d
Front Desk Agent
Hotel Richemont —Charleston, SC
- $16 - $18 a week
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Hotel
Quick Apply
Guest Services (Hotel Front Desk) 3P-11P PT
Shem Creek Inn —Mount Pleasant, SC
- $16 - $17 an hour
- Part-time
- Background check
- Hospitality
- Customer service
- Free parking
- Paid time off
Quick Apply
14d
Front Desk Agent
Elliott House Inn —Charleston, SC
- Full-time
- English
- Mid-level
- Hotel
Front Desk Agent
Bennett Hospitality —Mount Pleasant, SC
- $17 an hour
- Weekends as needed
- Residential
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Meeting Street Inn —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
Front Desk Agent
Homewood Suites By Hilton North Charleston —North Charleston, SC
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent/Concierge
French Quarter Inn —Charleston, SC
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
- Free parking
Guest Services Agent
Holiday Inn Charleston - Riverview —Charleston, SC
- $16 - $17 an hour
- Part-time
- Basic math
- English
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
DoubleTree by Hilton North Charleston Convention Center —North Charleston, SC
- From $15 an hour
- Full-time
- Background check
- Research
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
DoubleTree By Hilton Hotel & Suites Charleston Airport —North Charleston, SC
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Hotel Front Desk Agent
TownePlace Suites by Marriott —Charleston, SC
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Disability insurance
Quick Apply

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Guest Services/Front Desk Agent

Elliott House Inn -
Charleston, SC

Quick Apply

Job Details

Full-time
$14 - $16 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Opportunities for advancement

Qualifications

Hospitality
Computer operation
Report writing
Guest relations
Basic math
English
High school diploma or GED
Front desk
Guest services
Phone etiquette
Hotel experience
Office experience
Hospitality management

Full Job Description

Are you tired of the same old boring view at the front desk of a hotel or office? If so, you have come to the right place! Imagine being apart of a winning team, located in the heart of downtown Charleston, experiencing the beauty of what Charleston has to offer. Here at Elliott House Inn, we are not just another hotel, but we are a experience where just like our guests, our team members are able to soak in the beauty of the area while being immersed in the operation of this quaint 26 room beautiful hotel!

We know that in order to create an exceptional guest experience, we have to first take care of our team. At Elliott House Inn we value our hard working team members, some of which have been here for over 20 years! We make it a top priority to ensure everyone feels valued and appreciated through various forms of recognition. While we are not a part of a bigger hotel chain, we are managed by Charlestowne Hotels, which is headquartered 10 minutes down the road, giving you that added connection with the corporate team if interested in furthering your career. With this company comes the team member access to employee travel discounts at any of their hotels nationwide along with numerous opportunities for career development and advancement locally and nationally! The perks of not being a branded hotel include having the flexibility to listen to various ideas from our team and being able to implement them accordingly to ensure a smoother operation for the overall team member and guest experience.

As a member of our Guest Services team we are looking for an individual who is reliable, punctual, ambitious, self-motivated, resourceful, has strong communication and problem solving skills, a willingness to learn and go above and beyond for our guests, along with someone who can work independently while also being an integral part of the entire Elliott House Inn team. Yes, those are a lot of traits, but we value well-rounded team members that we can count on, just like The Rock, who you know is always going to be there to save the day at the end of his movie! And lastly, an added bonus that is unheard of at almost any other hotel is that we do not require you to stand for an entire 8 hour shift. We have a chair at our front desk and you get to sit down!

While we would love someone with front desk experience, we would be completely happy if we found the best person without experience that encompasses our values and positive vibes that we can train from scratch as well! So if any of this rambling is appealing to you and you want to be a member of our team, feel free to apply with your resume!

SUMMARY: The Guest Services Agent is responsible for providing quality guest services that include registration and check-out, hotel operations, bell and valet service.

The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest name.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Review arrivals noting special requests, blocking rooms as needed.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate checklist by end of shift.
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Follow established key control policy.
Ensure proper credit policies are followed.
Issue guest safety deposit boxes.
Submit all lost & found articles accompanied by a completed lost & found report.
Knowledgeable of immediate area, services, attractions, and events.
Assist with Concierge services in the absence of the Concierge.
Knowledgeable of fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Verify credit limit report.
Monitor room availability throughout the day.
Review daily the selling status of the hotel using yield management system.
Attend department meeting once a month.
Performs all other duties as directed by immediate supervisor.
Other Department related duties as become necessary.
Contact via telephone with the other departments such as Reservations, Sales, Housekeeping, is crucial to ensure that hotel services are coordinated to provide the best in guest satisfaction.

SUPERVISORY RESPONSIBILITIES:

None.

QUALIFICATION REQUIREMENTS:

Must have a valid ID.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to draw and interpret bar graphs.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to draw and interpret bar graphs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, and talk, or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, and reach with hands and arms.
The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 32 per week

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Work Location: In person

Quick Apply

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