Your Purpose
Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business. Monitor all functions, duties and activities for the department. Demonstrate the company’s, guiding principles of Every Voice, Better Every Day, With You, For You, Believe It’s Possible, and Integrity Always.
What You’ll Do
· Be dedicated to the overall pharmacy department success by executing strategy, motivating staff as the pharmacist-on-duty, setting priorities to maximize contribution, and seek feedback and opportunities for advancement.
· Perform all functions of a pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times
· Fulfill customer’s prescription needs while concentrating on the accuracy of every prescription filled
· Ensure pharmacies comply with all local, state and federal laws
· Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards
· Achieve a thorough knowledge of the trade area, its customers and its competition
· Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors
· Mentor, train, and develop a high functioning pharmacy team, providing development opportunities to all staff.
· Manage department performance, empower team to be accountable to department goals, and serve as a champion for executing programs and initiatives.
· Provide direct patient clinical services, including immunizations, patient coaching services and medication therapy management.
· Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy
· Maintain proper records, inventory and security on all scheduled drugs (i.e controlled substances-narcotics)
· Comply with all corporate mandated controlled substance operating procedures
· Follow procedures for handling pharmacy products from authorized sources
· Ensure all accuracy tools, including the accuracy scanner, are utilized appropriately
· Establish/maintain all record keeping practices necessary for legal compliance, company policies, accounting policies and other requested reports
· Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers
· Ensure all product returns are handled in a timely fashion and per company policy
· Maintain all equipment (e.g. computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition
· Maintain proper signing (e.g. store hours, services signs, pharmacists’ photographs and names, and all other signs requested) in all areas necessary
· Make a strong and continuous effort to broaden personal knowledge and pharmacy skills
· Must be able to perform the essential functions of this position with or without reasonable accommodation
· Achieves results through teamwork: Open to diverse ideas, works inclusively and collaboratively with others, holds self and others accountable, involves others to accomplish individual and team goals
· Communicates Effectively and Candidly: Communicates clearly and directly, be approachable and relatable, engage people and help them understand change, provide and seek feedback, actively listen, and convey clear and strategic directions.
· Executes with Excellence: Action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
· Leads Change and Innovation through Positive Influence: Demonstrate strong character, builds partnerships, models balance between work and personal life, take responsibilities for self-development, role models leadership qualities such as motivation, inspiration, passion, trust, confidence and adaptability. Work to coach and develop others, embrace technology, put forward creative ideas, champion and implement processes for improvement, take initiative and ask for or offer help when needed.
· Puts the Customer First: Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
· Coaches and Develops Others: Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
· Provides Clear and Strategic Direction: Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
· Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards.
Supporting Leadership Through the 5 Es
As a salaried individual contributor, you are expected to demonstrate leadership from where you are by actively modeling the 5Es through your behaviors, contributions, and impact—playing a critical role in team success, culture, and results.
Understand how your role supports the company’s strategic direction. Stay curious and ask questions to clarify the "why" behind the work. Offer ideas that help connect tasks to the bigger picture and contribute to meaningful improvements.
Bring passion, positivity, and a drive for results to your daily work. Embrace new challenges with a solution-focused mindset. Celebrate team and individual successes, volunteer to support high-priority efforts, and encourage others during demanding times.
Stay actively connected to your team, your work, and the organization. Participate in discussions, share your voice, and listen to others. Demonstrate care for your colleagues by offering support, recognizing strengths, and building trust across functions.
Take ownership of your development and help create an environment where others can thrive. Access resources, seek feedback, and engage in training opportunities. Build relationships that help you solve problems and expand your capabilities. Offer to support onboarding or mentoring of new team members.
Deliver high-quality work consistently. Set clear goals, prioritize effectively, and meet deadlines with attention to detail. Proactively address potential issues, communicate clearly, and stay focused on driving measurable outcomes. Continuously look for ways to improve your performance and impact.
What You Bring
· Must be a licensed pharmacist, in good standing, within the state(s) of the region, as necessary
· Bachelor’s degree in Pharmacy or PharmD.
· Immunization-certified through APhA and CPR-certified through an accredited, state-approved organization
· Numerical and financial aptitude
Desired Previous Job Experience/Education
· 1 year of retail experience
· Second language (speaking, reading, and/or writing)
Work Environment
The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is occasionally exposed to wet and/or humid conditions. The individual is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and smell. The individual is occasionally required to climb or balance and stoop, kneel, or crouch. The individual must regularly lift and/or move up to 25 pounds and reach from 6 to 48 inches, and occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and color and depth perception.
Job Type: Full-time
Pay: $91,000.00 - $124,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- Please provide the state name and your license number for every state that you are currently licensed and/or have been previously licensed.
License/Certification:
- Licensed Pharmacist (Required)
Work Location: In person
