Top 3057 Field support specialist Jobs in Mount Rainier, Md

Customer Support Specialist
Nevly Holdings Corp. —Washington, DC
- $60,000 - $85,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Training & development
- Paid parental leave
- Health insurance
BCBA - Board Certified Behavior Analyst - Hybrid - Upper Marlboro, MD - $10,000 Signing Bonus
Verbal Beginnings —Upper Marlboro, MD
- $90 - $95 an hour
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- Driver's License
- Paid parental leave
- Relocation assistance
4d
Model-Based Systems Engineer III
ICI Services —Washington, DC
- Full-time
- Engineering
- Mid-level
- 4 years
- AD&D insurance
- Paid holidays
13d
Software Engineer III
ICI Services —Washington, DC
- Full-time
- Computer Science
- Bachelor of Science
- System design
- AD&D insurance
- Paid holidays
11d
Naval Architect II
ICI Services —Washington, DC
- Full-time
- Engineering
- Mid-level
- Supervising experience
- AD&D insurance
- Paid holidays
Naval Architect III
ICI Services —Washington, DC
- Full-time
- Engineering
- Mid-level
- Supervising experience
- AD&D insurance
- Paid holidays
Software Engineer IV
ICI Services —Washington, DC
- Full-time
- Computer Science
- Bachelor of Science
- System design
- AD&D insurance
- Paid holidays
11d
BCBA - Board Certified Behavior Analyst - Hybrid - Ellicott City, MD - $10,000 Signing Bonus
Verbal Beginnings —Ellicott City, MD
- $90 - $95 an hour
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- Driver's License
- Paid parental leave
- Relocation assistance
4d
Model-Based Systems Engineer IV
ICI Services —Washington, DC
- Full-time
- Engineering
- Software development
- Senior level
- AD&D insurance
- Paid holidays
11d
Naval Architect IV
ICI Services —Washington, DC
- Full-time
- Engineering
- Supervising experience
- Team management
- AD&D insurance
- Paid holidays
ABA Therapist
Ivymount —Potomac, MD
- $35,673 a year
- Full-time
- Classroom
- Experience working with individuals with developmental disabilities
- Applied behavior analysis
- Health insurance
- Dental insurance
Quick Apply
Digital Forensics Examiner
Peraton —Linthicum, MD
- $112,000 - $179,000 a year
- Monday to Friday
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Clinical Assessor (BCBA)
Autism Learning Partners —Silver Spring, MD
- $85,000 - $100,000 a year
- 8 hour shift
- Current TB test
- Mid-level
- Criminal background check
- Continuing education credits
- Disability insurance
Quick Apply
Associate Behavior Specialist
Ivymount —Potomac, MD
- From $42,360 a year
- Full-time
- School experience
- Classroom
- Experience working with individuals with developmental disabilities
- Health insurance
- Dental insurance
Quick Apply
Bilingual Adult Bereavement Specialist
CaringMatters —Gaithersburg, MD
- $25 - $30 an hour
- Part-time
- Hybrid work
- Background check
- Spanish
- English
- Flexible schedule
10d
Site Safety Professional
J.E. Richards, Inc. —Fort Meade, MD
- $28 - $57 an hour
- 8 hour shift
- Background check
- CPR Certification
- OSHA
- Health savings account
- Health insurance
Quick Apply
Military Service - U.S. Air National Guard, Biomedical Equipment
Military Service - U.S. Air National Guard Recruiting —Washington, DC
- From $49,838.78 a year
- Full-time
- 18 years or older
- Military
- High school diploma or GED
- Health insurance
Sales Specialist
Metropolitan Protective Services —Hyattsville, MD
- $15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
2d
Accounting & Administrative Specialist
Westdeutscher Rundfunk —Washington, DC
- $74,750 - $93,600 a year
- Online Application
- Microsoft Outlook
- English
- Mid-level
- Paid holidays
- Disability insurance
11d
Military Service - U.S. Air National Guard, Avionics Test Station, Components and Electronic Systems
Military Service - U.S. Air National Guard Recruiting —Maryland
- From $50,000 a year
- Full-time
- High school diploma or GED
- Entry level

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Customer Support Specialist

Nevly Holdings Corp.
Washington, DC

Apply Now

Job Details

Full-time
$60,000 - $85,000 a year

Benefits

Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Bereavement leave
Referral program

Qualifications

Customer relationship building
High school diploma or GED

Full Job Description

About the Company

We believe each of us deserves the opportunity to get all that we can from our money. Since 2022, Nevly has been on a mission to design and build products that empowered every individual to do just that. We are rapidly innovating - pushing boundaries, experimenting boldly, and continuously learning - to create solutions centered around tackling the most challenging aspects of financial health with a focus on elevating the human experience.

As we continue on this journey we keep focus on the fact that two things are essential to our success: our people and our culture. We value talented people who are passionate about solving extremely hard problems and who possess an unwavering level of empathy for those we are charged with serving. We embrace a culture of experimentation and one that focuses on continuous improvement and learning.

Nevly can best be defined by collaborative, trusting, thought-provoking, outcome-driven environments inside of a forward-thinking organization that looks to push boundaries. One that encourages diversity of thought and creative solutions that are in the best interests of our customers.

About the Role

Nevly is seeking a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires. A top-notch Customer Service Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction.

Position Responsibilities:

Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising with colleagues or managers to find the best solutions to customers’ issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Maintaining a polite, helpful, and professional manner at all times.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Familiarizing yourself with new products and services as they are introduced.
Attending workshops and meetings as required.
Providing training to new customer service agents.
Respecting client confidentiality at all times.

Position Requirements:

High school diploma or GED.
Bachelor’s degree in business, communications, or a related field may be advantageous.
Practical experience with help desk software, such as Zendesk, and CRM software, such as salesforce sales cloud, strongly preferred.
Previous experience in a customer service role is preferred.
The ability to respond appropriately under pressure.
Sound judgment and excellent problem-solving skills.
The ability to speak a second language may be advantageous.
A positive attitude and the ability to build relationships with clients.
The flexibility to work irregular hours, when required.
Superb written and verbal communication skills.

Compensation Package and Other Benefits:

Nevly offers a competitive base salary and discretionary bonus based on performance and also provides a generous benefits package to its team members:

Health, Dental & Vision
Fertility Benefits
Professional Development Fund
Relocation Benefits
Paid Parental Leave
Paid Time Off
Compassionate Sick and Bereavement Leave
Volunteering Days
Employee Referral Program
Monthly Commuter Stipend

Role Type: Full Time

Base Salary Range: $60,000 - $85,000

Additional Compensation: Role eligible for commission based compensation

Important Notice for Candidates

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

Only apply through official Nevly channels. We don’t use any third-party services or platforms for our recruitment.
Always double-check the emails you receive. Make sure all communications are being done through official Nevly emails, with an @nevly.com domain.
We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

Apply Now

Refine Your Search

field support specialist jobs in mount rainier, md

Customer Support Specialist

BCBA - Board Certified Behavior Analyst - Hybrid - Upper Marlboro, MD - $10,000 Signing Bonus

Model-Based Systems Engineer III

Software Engineer III

Naval Architect II

Naval Architect III

Software Engineer IV

BCBA - Board Certified Behavior Analyst - Hybrid - Ellicott City, MD - $10,000 Signing Bonus

Model-Based Systems Engineer IV

Naval Architect IV

ABA Therapist

Digital Forensics Examiner

Clinical Assessor (BCBA)

Associate Behavior Specialist

Bilingual Adult Bereavement Specialist

Site Safety Professional

Military Service - U.S. Air National Guard, Biomedical Equipment

Sales Specialist

Accounting & Administrative Specialist

Military Service - U.S. Air National Guard, Avionics Test Station, Components and Electronic Systems

I want to receive the latest job alert for field support specialist in mount rainier, md

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