Top 326 Customer care coordinator Jobs in Mount Vernon Ny

Private Pay Intake Coordinator
Always Compassionate Home Care —Melville, NY
- $62,000 - $72,000 a year
- Full-time
- HIPAA
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
3d
NHTD/TBI Intake Coordinator
Always Compassionate Home Care —Melville, NY
- $62,000 - $72,000 a year
- Full-time
- Nursing
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Medical Receptionist/Patient Coordinator
Weschester Park Pediatrics —Purchase, NY
- $18 - $20 an hour
- Full-time
- Background check
- Medical office experience
- English
- Free parking
- Health savings account
Quick Apply
Care Coordinator - NYC
Atria Health and Research Institute —New York, NY
- $85,000 - $100,000 a year
- Weekends as needed
- 5 years
- Urgent Care
- HIPAA
- Health insurance
- 401(k) 4% Match
Quick Apply
Intake Coordinator
Always Compassionate Home Care —White Plains, NY
- $62,000 - $72,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Patient Services Representative
MOTION PT Group —Tuckahoe, NY
- $19 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Dental insurance
- Paid time off
8d
Scheduling Coordinator - Rye, NY
New York Blood Center Inc —Rye, NY
- $31 an hour
- Full-time
- Microsoft Excel
- Hospital
- Customer service
Intake Coordinator, White Plains
Always Compassionate Home Care —White Plains, NY
- $28.85 - $33.65 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Therapy Aide
MOTION PT Group —Tuckahoe, NY
- $17 an hour
- Part-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Dental insurance
- Paid time off
5d
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Yonkers, NY
- $16 - $21 an hour
- Part-time
- Administrative experience
- Computer skills
- Communication skills
12d
Patient Care Coordinator
Specialty1 Partners —White Plains, NY
- $25 - $30 an hour
- Dental office
- Surgery
- Administrative experience
- Health savings account
- Disability insurance
Quick Apply
Patient Services Representative
Motion Physical Therapy Group —Tuckahoe, NY
- $19 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Dental insurance
- Paid time off
8d
Medical Office Receptionist
LifeStance Health —New York, NY
- From $24.50 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
8d
PATIENT CARE COORDINATOR I
Professional Physical Therapy —Mamaroneck, NY
- $16 - $21 an hour
- Full-time
- Microsoft Outlook
- Basic math
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Care Coordinator/Front Desk - Scarsdale
SPEAR Physical Therapy —Scarsdale, NY
- $16 - $22 an hour
- Full-time
- Bachelor of Science
- Clinic
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Helpline Coordinator
COMMUNITY SERVICE SOCIETY OF NEW YORK —New York, NY
- $75,196 a year
- Full-time
- Hybrid work
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
9d
Administrative Integrated Care Coordinator
Essen Medical Associates —Bronx, NY
- $20 - $24 an hour
- Full-time
- Psychiatry
- Writing skills
- Urgent Care
Patient Care Coordinator
Optum —New York, NY
- $18 - $32 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Employee stock purchase plan
PATIENT SERVICES REP DENTAL - Stevenson Family Health Center
The Institute for Family Health —Bronx, NY
- $21.77 an hour
- Dental office
- Residential
- Epic
Quick Apply
Patient Care Coordinator - Dr. Rodericks
Hospital for Special Surgery —Fresh Meadows, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED

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Private Pay Intake Coordinator

Always Compassionate Home Care -
Melville, NY

Quick Apply

Job Details

Full-time
$62,000 - $72,000 a year
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer follow-ups
Case documentation in social services
Customer records maintenance
Community partnership development
Customer communication
Customer relationship building
Client onboarding
HIPAA compliance
Caregiving documentation requirements
Electronic health records (EHR) management
Interviewing clients
Intake
Operations coordination
Service scheduling
HIPAA
Client file management
Care documentation
Lead Conversion
Managing clients in a customer support role
Records management
Healthcare privacy protection
Customer relationship management
Lead Tracking
Working with families
Home healthcare regulations
Managing patient records
Care coordination
Customer service problem-solving
Sales follow-up
Stakeholder relationship building

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Private Pay Intake Coordinator
Pay: $62,000.00 - $72,000.00 per year

Job description:

The Private Pay Intake Coordinator is responsible for managing the intake process for prospective private pay clients and families, from initial inquiry through service initiation. This individual will educate prospective clients on available home care services, assess client needs, coordinate admissions activities, and ensure a seamless transition into care with Always Compassionate Home Care.

The Private Pay Intake Coordinator will serve as a primary point of contact for clients, families, community partners, and internal departments. This role requires strong customer service, relationship-building, and organizational skills to effectively convert inquiries into active cases while ensuring a positive experience throughout the intake process.

This position will work closely with Private Pay leadership, account managers, care coordination, scheduling, clinical teams, and billing departments to ensure all required documentation, service agreements, and operational requirements are completed accurately and efficiently.

Qualifications:

Working knowledge of NYS Home Care operations and private pay services
3-5 years of experience in a home care, private duty, healthcare, or client services environment preferred
Experience with intake coordination, admissions, sales, or customer relationship management preferred
Excellent organizational and time-management skills
Strong communication, interpersonal, and relationship-building skills
Strong customer service background with the ability to work with clients and families during sensitive situations
Ability to assess client needs and provide appropriate service recommendations
Strong attention to detail with problem-solving and decision-making abilities
Ability to manage multiple priorities in a fast-paced environment
Bachelor’s degree preferred

Requirements:

Responds to private pay inquiries from prospective clients, families, and community referral sources
Conducts initial client intake conversations to gather demographic, service, and care-related information
Educates prospective clients and families regarding available home care services, scheduling options, and private pay processes
Coordinates service agreements, required documentation, and client onboarding requirements
Collaborates with scheduling and operations teams to ensure timely placement of caregivers based on client needs
Communicates with clients and families regarding status updates, service timelines, and next steps
Maintains accurate records of inquiries, admissions, client information, and intake activates
Tracks and follows up with prospective clients to support conversion from inquiry to active case
Builds and maintains relationships with community partners, referral sources, and potential private pay clients
Documents and reports changes in client status, service requirements, caregiver assignments, and any concerns impacting service delivery
Works collaboratively with internal teams to ensure a smooth transition from intake to ongoing care management
Maintains confidentiality and compliance with HIPAA regulations and company policies
Ability to use time efficiently while managing competing priorities
Ability to work in a fast-paced environment with strong multitasking abilities
Technically savvy – proficient in the use of smartphones, tablets, laptops, electronic health record systems, and other technology platforms
Exceptional communication skills with demonstrated ability to provide timely follow-up and excellent customer service

Benefits:

401(k)
Health Insurance
Dental/Vision
Aflac
Paid time off

Always Compassionate Home Care provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability. If you require assistance to fill out this application form or during any phase of the job application process, please notify the person who gave you this form or Always Compassionate Home Care’s Human Resources Department and every reasonable effort will be made to accommodate your needs in a timely manner in accordance with federal, state, and/or local law.

CORPWKD

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Refine Your Search

customer care coordinator jobs in mount vernon ny

Private Pay Intake Coordinator

NHTD/TBI Intake Coordinator

Medical Receptionist/Patient Coordinator

Care Coordinator - NYC

Intake Coordinator

Patient Services Representative

Scheduling Coordinator - Rye, NY

Intake Coordinator, White Plains

Therapy Aide

Patient Service/Front Desk Coordinator Part Time

Patient Care Coordinator

Patient Services Representative

Medical Office Receptionist

PATIENT CARE COORDINATOR I

Care Coordinator/Front Desk - Scarsdale

Helpline Coordinator

Administrative Integrated Care Coordinator

Patient Care Coordinator

PATIENT SERVICES REP DENTAL - Stevenson Family Health Center

Patient Care Coordinator - Dr. Rodericks

I want to receive the latest job alert for customer care coordinator in mount vernon ny

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