Top 132 Guest service agent Jobs in Mount Vernon Va

Guest Service Agent
Courtyard by Marriott Alexandria Old Town/Southwest —Alexandria, VA
- $19 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Hotel Front Desk Agent/Guest Service Agent
RIVERSIDE HOTELS LLC —Alexandria, VA
- Weekends as needed
- Hotel
- Computer skills
- In-person
- On-the-job training
Quick Apply
Front Desk Agent - MFBVA
IHG Army Hotels —Fort Belvoir, VA
- $17.76 - $18.93 an hour
- Night shift
- Sales
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
8d
Front Desk Agent
Courtyard Springfield —Springfield, VA
- $16.50 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Guest Service Agent
Springfield Residence Inn by Marriott —Springfield, VA
- $17 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
2d
Guest Service Agent
Hersha Hospitality Management, LP —Alexandria, VA
- $19 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent Afternoon/Night Auditor
Comfort Inn & Suites Alexandria —Alexandria, VA
- From $16 an hour
- Part-time
- Customer service
- Hotel
- In-person
- Paid time off
- Employee discount
Quick Apply
Guest Service Agent - Waldorf Astoria Washington DC
Hilton —Washington, DC
- $30 an hour
- Weekends as needed
- Hotel
- Negotiation
- Entry level
- Paid parental leave
- Employee stock purchase plan
9d
Guest Service Agent - Conrad Washington DC
Hilton —Washington, DC
- $29.50 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
7d
Guest Service Agent I
Salamander Employer DC, LLC —Washington, DC
- $25 an hour
- Weekends as needed
- Microsoft Excel
- English
- Bachelor's degree
Quick Apply
Guest Service Agent
The Graham Georgetown —Washington, DC
- From $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Customer Service Concierge / Receptionist - Nestle - Arlington VA
Flik Hospitality Group —Arlington, VA
- $25 - $27 an hour
- Full-time
- Background check
- Microsoft Outlook
- Team management
- Commuter assistance
- Paid parental leave
Quick Apply
14d
Front Office Agent
Hyatt Regency Tysons Corner —Tysons Corner, VA
- $20 - $23 an hour
- Overtime
- Computer literacy
- Hotel
- Organizational skills
- Tuition reimbursement
- Paid time off
5d
Guest Service Agent | Hotel Belvoir | Springfield, VA
PM Hospitality Strategies, Inc. —Springfield, VA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Guest Service Agent
Courtyard DC Navy Yard —Washington, DC
- $20 - $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Lyle DC LLC —Washington, DC
- $26 - $27 an hour
- Weekends as needed
- No experience needed
- Hotel
- Communication skills
- Health insurance
- Dental insurance
1d
Front Desk Agent
The Hoya Hotel at Georgetown —Washington, DC
- $20 - $25 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Marriott International, Inc —Vienna, VA
- $21.75 - $23.43 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Lobby Host (Front Desk Agent) - Arlo Hotels
Arlo DC —Washington, DC
- $23 an hour
- Full-time
- Inventory management
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Crescent Hotels & Resorts LLC —Washington, DC
- $23.21 an hour
- Holidays
- Hotel
- Mentoring
- Data entry
- Employee discount
Quick Apply

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guest service agent jobs near mount vernon va

Guest Service Agent

Courtyard by Marriott Alexandria Old Town/Southwest
Alexandria, VA

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Job Details

Full-time
$19 - $23 an hour

Benefits

Wellness program
Commuter assistance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Financial audits
Safety data sheets (SDS)
Hotel and accommodations payment processing
Serving clients
Phone reception
Phone communication
Payment processing
Greeting customers
Customer satisfaction tracking
Hotel and accommodations guest luggage handling
Answering guest questions
High school diploma or GED
Hotel room assignment management
Making change
Financial record maintenance
Property management systems (PMS)
Handling customer service requests
Safety equipment
Telephone systems
Hotel and accommodations guest complaints handling
Safety standard operating procedures
Bookkeeping
Entry level

Full Job Description

Overview:

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Your Background and Skill

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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Refine Your Search

guest service agent jobs in mount vernon va

Guest Service Agent

Hotel Front Desk Agent/Guest Service Agent

Front Desk Agent - MFBVA

Front Desk Agent

Guest Service Agent

Guest Service Agent

Front Desk Agent Afternoon/Night Auditor

Guest Service Agent - Waldorf Astoria Washington DC

Guest Service Agent - Conrad Washington DC

Guest Service Agent I

Guest Service Agent

Customer Service Concierge / Receptionist - Nestle - Arlington VA

Front Office Agent

Guest Service Agent | Hotel Belvoir | Springfield, VA

Guest Service Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Lobby Host (Front Desk Agent) - Arlo Hotels

Front Desk Agent

I want to receive the latest job alert for guest service agent in mount vernon va

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