Ideal Rent-All has served the Skagit County area since 1973. Providing quality equipment rentals and exceptional customer service to contractors, businesses, and homeowners throughout Western Washington. We make are communities better as the go to source for equipment rentals 24/7. We are seeking hard-working and dependable workers to join our team who enjoy solving problems and providing the best equipment rental solutions to are customers.
This role is a springboard to other opportunities at Ideal Rent-All including General Manager, Assistant Manager, Driver, Mechanic, Sales and Operations, roles.
Looking for career-minded people who want to work at locally owned independent equipment rental company. Where your work and skills will be appreciated. There will be growth opportunities to do more and make more. We provide career advancing educational opportunities. Ideal Rent-All is active member of American Rental Association.
We are always looking to hire exceptional people as we grow!
Salary Range: $22.00 To $35.00 Hourly
What you will do...
Inside Sales Reps are the key contact for our customers when making rentals. ISRs communicate with customers to identify needs, collect deposits and payments, schedule rentals and complete contracts. ISRs also assist with making the showroom presentable and clean, as well as assisting other staff in the yard and the shop. If you are excited to help customers find the right tool for the job, this can be a great position for you.
Duties:
- Friendly, professionally, efficiently, help customers, and ensure correct and best equipment used for best rental experience
- Works heavily on the phone and responding to emails with customers to generate rentals and assist them in other business needs
- Rental Traffic Control for the business, you operate operations like Air Traffic Control; planning ahead. We treat advance reservations like GOLD. We ensure to best of are ability the equipment is ready to go and roll, no waiting around for customers.
- Follow standard operating procedures, getting correct customer information and updating computer records with accuracy
- Responsible for assisting fellow sales representatives with all rental coordination efforts
- Supporting our customers by opening and closing rental contracts
- Coordination and dispatching of drivers for deliveries and pick-ups
- First line of support for excellent customer service
- Understand and inquire with customers about their projects to meet their needs
- Support other staff in the showroom and in the yard as needed
Knowledge/Skills/Abilities you may rely on:
- Impeccable customer service
- Strong communication and organization skills
- Ability to work in a fast-paced environment
- Proficient with Microsoft Office and other business software
- Ability to juggle competing priorities with strong verbal and written communication skills
- Customer service minded, strong administrative, people oriented professional
Requirements:
- Qualified Candidates should have a minimum of two years’ experience in a construction or equipment-related environment preferred but not necessary, we offer training
- Qualified candidates should have a minimum of 2 years experience in customer service preferred or we offer training.
- High School Diploma or equivalent
- Valid driver’s license and acceptable driving record
Fulltime Position:
4/10 work schedule, rotating week days (6:45am to 5pm) with rotating Saturdays 7:45am to 2pm. Some overtime may be required including earlier start and end times due to the dynamic nature of equipment rental industry.
Ideal Rent-All provides a comprehensive benefits package to its full-time employees. This package includes:
Medical, dental, vision, SIMPLE IRA retirement plan with dollar-for-dollar match up to 3% of the employee's compensation, paid vacation and paid holidays.
About Ideal Rent-All,
Ideal Rent-All is a locally owned and operated equipment-rental company serving a diverse customer base founded in 1973. We have been featured in Rental Management Magazine and Rental Pulse, California Rental Association articles and featured in manufacturers newsletters, and books by Author David Robinson. We take pride in quick and efficient rental transactions, providing dependable equipment, knowledgeable service, and a positive experience for every customer. We’re building a lasting business, not preparing for an exit sell. We are looking for team members who share our commitment to serving are customers well, safety, service, teamwork, and doing the job right. Individuals who prefers local roots to corporate boots.
Please send resume to [email protected] with the subject line 'Your Next Counter Person'.
Pay: $22.00 - $35.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
