Top 73 Account resolution specialist Jobs in Mountain View Ca

Community Education & Outreach Specialist-Chinese (1.0 FTE)
MARU —San Leandro, CA
- $30 - $34 an hour
- Full-time
- Hybrid work
- Computer literacy
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Member Solutions Specialist (Banker)
Patelco Credit Union —San Jose, CA
- $32.50 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Personal Banker (Member Solutions Specialist)
Patelco Credit Union —Hayward, CA
- $29.50 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
11d
(Personal Banker) Member Solutions Specialist
Patelco Credit Union —San Leandro, CA
- $29.50 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
10d
Behavior Specialist
Spectrum Center Schools and Programs —San Jose, CA
- $23.10 - $28.00 an hour
- Full-time
- Background check
- School experience
- Classroom
- Paid training
- Wellness program
Quick Apply
Personal Banker (Member Solutions Specialist)
Patelco Credit Union —Dublin, CA
- $29.50 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
2d
Dedicated Meta Technician Expert - Part Time
Channel Partners —Dublin, CA
- $22 an hour
- Part-time
- Writing skills
- Merchandising
- High school diploma or GED
- Paid training
- 401(k)
Appeals Resolution Specialist
San Andreas Regional Center —San Jose, CA
- $96,288 - $117,072 a year
- Experience working with individuals with developmental disabilities
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
5d
Parts Specialist
Tesla —Palo Alto, CA
- $72,000 - $132,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Organizational skills
- Commuter assistance
- Health savings account
Credit Solutions Specialist
Mirastar Federal Credit Union —San Jose, CA
- $29.77 - $33.00 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- 3 years
Accounting Specialist II
Golden State Communications —San Jose, CA
- $30 - $36 an hour
- Full-time
- Mid-level
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
Service Solution Operations Specialist, Intelligent Customer Service — TikTok
TikTok —San Jose, CA
- $93,600 - $220,400 a year
- Mid-level
- Office
- Bachelor's degree
- Paid parental leave
- Paid holidays
Customer Service Specialist, Motorsports - (Full-time, Remote, USA)
Apex Wheels —Pleasanton, CA
- $40,000 - $53,000 a year
- Full-time
- Remote
- English
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
6d
Client Experience Specialist
Personalis, Inc —Fremont, CA
- $63,000 - $76,000 a year
- Overtime
- Hybrid work
- Google Workspace
- Bachelor of Science
- Mid-level
Funding Specialist
Tesla —Hayward, CA
- $20.80 - $36.00 an hour
- Weekends as needed
- Mid-level
- Administrative experience
- Contracts
- Commuter assistance
- Health savings account
5d
Trade Validations Specialist
Tesla —Hayward, CA
- $25.60 - $45.60 an hour
- Full-time
- Mid-level
- Administrative experience
- Bachelor's degree
- Commuter assistance
- Health savings account
Supply Chain Specialist
Swagelok Northern California —Fremont, CA
- $80,281.22 - $138,485.11 a year
- Full-time
- Mid-level
- Bachelor's degree
- 4 years
- Paid holidays
- Disability insurance
Quick Apply
Accounting Specialist
Bay Area Builders, Inc. —Santa Clara, CA
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
IT Helpdesk Support Specialist (Temporary Contract Staff Augmentation Role)
Ampere Computing —Santa Clara, CA
- $43.75 - $65.38 an hour
- Temporary
- Computer science
- 6 years
- Computer Science
Fraud Abuse Specialist, Digital Fraud & Abuse
GEICO —Palo Alto, CA
- $100,000 - $215,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years

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Community Education & Outreach Specialist-Chinese (1.0 FTE)

MARU -
San Leandro, CA

Quick Apply

Job Details

Full-time
$30 - $34 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Food provided
Retirement plan

Qualifications

Mandarin
Teamwork
Interpretation
Database systems
Multilingual
Computer literacy
Cantonese
HIPAA
Microsoft Office

Full Job Description

Position Summary

The Community Education & Outreach Specialist provides culturally and linguistically responsive public systems navigation, outreach & education, and health access services that help individuals and families successfully access healthcare, behavioral health, public benefits, housing, food assistance, employment resources, legal services, and other community support.

As a trusted community resource, the Community Education & Outreach Specialist builds relationships with participants, reduces barriers to services, and empowers community members to navigate complex systems while promoting health equity, belonging, and self-sufficiency.

The position works collaboratively with community partners, healthcare providers, public agencies, and internal program staff to improve service coordination and community outcomes.

Key Responsibilities

Education, Outreach & Community Engagement (60%)

Provide trainings in digital literacy to Chinese seniors in Cantonese and/or Mandarin to support self-sufficiency and prevent scams among seniors
Conduct outreach and education about social services and government benefits to primarily the Chinese community, speaking Cantonese and/or Mandarin.
Build trust with community members through culturally responsive engagement.
Represent MARU at community events, resource fairs, workshops, and outreach activities.

Public Systems Navigation & Health Access Support (30%)

Ensure Bay Area Chinese Infoline (BACHI) calls are answered during assigned time;
Answer, assess calls to determine service eligibility for in-house services and provide follow-ups for all calls;
Perform brief intakes following each program guideline for clients requesting in-house services;
Provide referral and/or resource for those who do not require or who cannot be accommodated by in-house services;
Maintain up-to-date outgoing messages and troubleshoot phone-related issues;
Provide diverse social services and Information and Assistance (I&A) for limited English Proficient Chinese community members;
Provide health access service including healthcare enrollment, renewal, navigation support for programs such as Medi-Cal and Covered CA, etc.;
Advocate for participants experiencing language, cultural, financial, or systemic barriers.
Maintain strong referral relationships with community organizations, healthcare providers, schools, government agencies, and social service providers.
Coordinate referrals and warm handoffs between partner organizations.

Admin (10%)

Maintain accurate participant records using Salesforce and other organizational databases.
Assist with grant reporting and data collection.
Ensure compliance with confidentiality, HIPAA, and organizational policies.
Provide interpretation during appointments, workshops, and meetings when appropriate.
Translate written materials and resource information as assigned.
Ensure communication is culturally and linguistically appropriate.
Support community workshops, support groups, and educational activities.
Perform additional duties that support organizational and program goals.

Qualifications:

Bachelor’s (BA) degree plus 1 or more years of experience;
Professional proficiency (written and oral) in English, Cantonese required, Mandarin a plus;
Experience in working with governmental systems including Alameda County Social Services and Behavioral Health Care Agency preferred;
Experience with teaching/educating adult populations preferred;
Deep understanding of the needs of immigrant and refugee populations with limited English proficiency;
Strong communication skills, including diplomacy and sensitivity to the needs of vulnerable individuals and families;
Familiarity with mental health, substance abuse, and other culturally related issues, especially as these impact un and underserved API communities preferred;
Reflective capacity on self, relationship with other team members and community members;
Personal qualities of integrity, credibility, and a commitment to and passion for MARU’s mission;
Have capacity and genuine interest in learning, comprehending, and utilizing new and diverse range of information;
Have strong punctuality in work schedule, appointments, and program deadlines;
Must be a dynamic self-starter with initiative, ability to work well in a team with a sense of inspiration, collaboration and humor, demonstrated ability to work collaboratively with other organizational managers and partner organizations and communities;
Good interpersonal and problem resolution skills;
Flexibility and ability to handle emergency situations.
Willingness to handle new and evolving duties and roles as needed;
Accuracy and good attention to detail;
Computer and database literacy required including Google Suite, MS Office, preference for proficiency in Android and Apple phones;
Proficient typing skills;
Experience in data entry preferred.

Compensation and benefits

Salary range: $30 to $34 per hour. Full time.

Standard office hours, with occasional evenings or weekend work

Standard vacation, sick, and holiday pay according to MARU personnel policy.

100% employer-paid medical, dental, and vision insurance. 401K with match.

Application

Interested candidates should send a cover letter and resume to. Please include the position title in the subject line of your e-mail application to yeri at maru.center. References should be available upon request.

About MARU

MARU is a nonprofit organization building an ecosystem of belonging where communities connect, heal, lead, and thrive. Founded in 1977 and reimagined in 2025, MARU engages more than 30,000 community members annually through culturally responsive programs in community health access, behavioral health, youth leadership, senior leadership, arts and culture, and systems-change advocacy. By combining direct services with community partnerships and innovative solutions, MARU is creating a more connected, equitable, and resilient future for the diverse communities we serve.

About Program

MARU's Safety Net Services connect individuals and families to essential resources that promote health, stability, and well-being. Through culturally and linguistically responsive navigation, case management, and care coordination, we help community members access healthcare, behavioral health, public benefits, housing, food assistance, transportation, employment resources, and other critical support. Our multilingual navigation programs, Bay Area Korean Infoline (BAKI) and Bay Area Chinese Infoline (BACHI), serve as trusted entry points for Korean-, Chinese-, and other linguistically diverse communities.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

This position requires sitting, talking, and listening; standing and walking for up to 8 hours per day while attending outreach events or activities, and; 7+ hours per day while working in the office at computer keying, using peripherals, phone systems, copiers, reaching with arms and hands; and, lifting up to 35 pounds of materials, moving chairs, tables, or boxes of paper on occasion. Reasonable accommodations will be made.

Equal Employment Opportunity Statement:

MARU is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, marital status, military status, unfavorable military discharge, pregnancy, citizenship status, work authorization status, arrest record, conviction record, order of protection status, family responsibilities, reproductive health decisions, or any other characteristic protected by the Illinois Human Rights Act, Title VII of the Civil Rights Act, the ADA, or any other applicable federal, state, or local law.

Pay: $30.00 - $34.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: Hybrid remote in San Leandro, CA 94577

Quick Apply

Refine Your Search

account resolution specialist jobs in mountain view ca

Community Education & Outreach Specialist-Chinese (1.0 FTE)

Member Solutions Specialist (Banker)

Personal Banker (Member Solutions Specialist)

(Personal Banker) Member Solutions Specialist

Behavior Specialist

Personal Banker (Member Solutions Specialist)

Dedicated Meta Technician Expert - Part Time

Appeals Resolution Specialist

Parts Specialist

Credit Solutions Specialist

Accounting Specialist II

Service Solution Operations Specialist, Intelligent Customer Service — TikTok

Customer Service Specialist, Motorsports - (Full-time, Remote, USA)

Client Experience Specialist

Funding Specialist

Trade Validations Specialist

Supply Chain Specialist

Accounting Specialist

IT Helpdesk Support Specialist (Temporary Contract Staff Augmentation Role)

Fraud Abuse Specialist, Digital Fraud & Abuse

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