Pentagon Technologies, Inc. is a leader in providing mission-critical semiconductor services that touch every device with a computer chip inside. Our customers include the largest semiconductor chip and OEM tool manufacturers in the industry. We stay at the forefront of our industry through innovation, technical proficiency, and our amazing employees. Our industry is in the midst of unprecedented growth and Pentagon is seeking outstanding candidates to join our team!
As a Quality Engineer (QE) at Pentagon Technologies, your main responsibilities will include the implementation, monitoring, and maintenance of Quality Assurance procedures, processes, metrics, and controls to ensure process repeatability and the highest quality products and services are delivered. This position is a key contributor to the development, implementation, and on-going integration and maintenance of the Quality Management System (QMS) at Pentagon Technologies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Work with corporate quality team to develop and implement quality management system procedures, processes and tools at sites. Prepare and provide QMS and Quality trainings covering various levels in the organization.
- Work with Development and Process Engineering to created pFMEAs (process Failure mode and effects analysis) and control plans encompassing required test, inspection, calibration and preventive maintenance requirements.
- Maintain company-wide risk register to track and retire risks impacting operational performance and customer satisfaction.
- Lead and participates in Quality audits: Internal, In-process, Product, Customer on-site, and Supplier related audits as required.
- Supports DMR reviews for incoming material and initiation of proper corrective action with supplier.
- Develop Quality plans for products and services meeting customer and regulatory requirements.
- Deploy statistical process control and capability studies in assessing processes and capabilities. Determines quality improvement parameters by assisting in identifying statistical methods relevant to the processes
- Create Inspection Instructions to support inspection and align the inspections methods between our sites and customers where necessary.
- Perform gage studies to quantify measurement technique capability.
- Facilitate Failure Analysis and root cause corrective actions across sites. Lead customer escalations to successful closure.
- Support Supplier Qualification / Monitoring program. Write and revising policies, procedures and creating forms to improve supplier quality processes.
- Lead development of Standard Operating Procedures, review and release process, and provide required training company-wide.
- Monitor and trend product non-conformances (DMRs).
- Facilitate Quality Alert and Deviation from SOP program, including issuance and tracking to closure.
- Monitor Customer Satisfaction Initiatives and assists as required
- Development, maintenance, and monitors the Training plan and its execution compliance to requirements.
- Performs all tasks in a safe and efficient manner to protect self, others, products, materials and other Company.
Education / Experience:
- Bachelor of Science degree in related Engineering field and min 1-3 years relevant experience in managing quality of Product, Process and Quality System as per international standards like ISO 9001
Certifications / Licenses / Registrations:
- ASQ Certification, Six Sigma and/ or Lean Manufacturing certification a plus.
- ISO9001 lead auditor training/certification preferred.
Knowledge / Abilities / Skills:
- Knowledge of and practical application of Quality Engineering principles and Quality tools and methods, including, Failure Modes and Effects Analysis (FMEA), Root Cause Analysis (RCA), Gauge Repeatability and Reproducibility Study (GR&R), and Problem Solving Methodologies – 8D/CAPA (8 disciplines, corrective action preventive action)
- Knowledge and application of Metrology Techniques including, mechanical measurements systems, measurement techniques and process capability studies.
- Quality auditing expertise to assure compliance to policies, standards and process on record
- Ability to design appropriate inspection methods to ensure product manufacturability is feasible.
- Effective verbal, written and interpersonal communication skills.
- Skilled in SPC (Statistical Process Control) and Process Capability using JMP or similar
- Detail-oriented with strong organizational skills
- Must possess the abilities to multitask and work well under pressure.
- Must possess strong reading, communication, and comprehension abilities. Must be able to read, comprehend, and generate internal documents such as work order travelers, SOPs, inventory records, state and local regulations, and maintain internal logs and general company records in a clear concise manner. Brainstorming and bringing new ideas to the table are an essential part of the job.
- Skilled in analytical and advanced mathematics & computers software – MSOffice, Visio, SharePoint, FileMaker Pro etc.
SAFETY:
Employee will be trained in, and is to follow and lead by example, all general safety requirements of Pentagon Technologies as well as specific safety regulatory requirements
WORK ENVIRONMENT:
Must be able to function well in an office environment. Must also be able to work in a controlled chemical and wastewater environment. Must also be able to perform in a laboratory environment. Persons who are sensitive to chemical environments with such medical conditions as asthma, allergies, or extreme sensitivity to chemicals may not be considered as good candidates for this position. Must have the ability to travel to the various Pentagon Technologies Facilities within the continental US as required. Must be able to travel to Vendor and Customer facilities within the continental US as required.
PHYSICAL DEMANDS:
Must pass Company required screening tests. The employee is regularly required to sit and stand, reach with hands and arms and perform light routine office work, which includes computer workstation usage.
Perks of Working at Pentagon Technologies
At the end of the day, our strength comes from our people, and we are determined to recognize and promote your wellbeing—be it professionally, financially, physically, or mentally.
- Generous PTO
- 401K program with employer matching contribution
- Health, dental, vision Insurance (with generous employer contribution)
- Long-Term Disability (LTD) Insurance (fully employer paid)
- Life and AD&D (employer paid & voluntary option)
- Employee Assistance Plan (EAP)
Be advised that Pentagon Technologies does not offer relocation assistance for this position. Candidates who do not reside near the posted location will be responsible for covering all relocation costs. By applying for this position, candidates acknowledge and agree that they will be solely responsible for any expenses incurred in relocating to the area if selected for the role.
Pentagon Technologies is proud to be an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion, or other employment of associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
To all recruitment agencies: Pentagon Technologies does not accept agency resumes. Please do not forward resumes to our job's alias, Pentagon Technologies employees or any other company location. Pentagon Technologies is not responsible for any fees related to unsolicited resumes. In the absence of a signed Recruitment Fee Agreement, Pentagon Technologies will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Pentagon Technologies explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
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