Top 8505 Support engineer Jobs in Mountain View Ca

Senior IT Support Engineer
Assured —Palo Alto, CA
- $140,000 - $170,000 a year
- Full-time
- Google Workspace
- 5 years
- HIPAA
- Health savings account
- Paid holidays
Engineering Lead - Power Systems
American Advanced Materials —Mountain View, CA
- $170,000 - $260,000 a year
- Full-time
- AutoCAD
- 5 years
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Senior Network Engineer
Quanta Manufacturing Fremont —Fremont, CA
- $120,000 - $150,000 a year
- Full-time
- Background check
- Ability to walk for extended periods
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Systems Administrator
Quanta Manufacturing Fremont —Fremont, CA
- $110,000 - $150,000 a year
- Full-time
- Computer Science
- Ability to walk for extended periods
- Engineering
- Health savings account
- Health insurance
Quick Apply
Senior Software Engineer, Windows Authentication
Oloid, Inc —Sunnyvale, CA
- $160,000 - $200,000 a year
- Full-time
- Office
- Windows
- C++
- Health savings account
- Health insurance
Quick Apply
6d
IT Solutions Engineer
KIS (Keep IT Simple) —Fremont, CA
- From $60,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Azure
- English
Quick Apply
Systems Mechanical Engineer
AcceleRAD Technologies —Hayward, CA
- $100,000 - $125,000 a year
- Full-time
- Bachelor of Science
- Ability to lift 50 pounds
- Team management
Quick Apply
Applications Engineer - Memory (Mandarin Speaking)
Everforth, Cybercoders —Milpitas, CA
- $140,000 - $200,000 a year
- Full-time
- Laboratory experience
- English
- Mid-level
- Health insurance
- Dental insurance
Senior Cable Manufacturing Engineer
Y.C. Cable USA, Inc. —Fremont, CA
- $90,000 - $96,000 a year
- Full-time
- 5 years
- Engineering
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Electrical Engineer (Utility/Smart Grid)
IND Technology —Burlingame, CA
- $120,000 - $130,000 a year
- Full-time
- Mid-level
- 3 years
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Sales Engineer
Allied Telesis —San Jose, CA
- $140,000 - $180,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
Quick Apply
Director, Mechanical Engineering, NA
Vantage Data Centers Management Company LLC —California
- $230,000 - $250,000 a year
- Full-time
- Hybrid work
- Writing skills
- Data analysis skills
- Ability to climb stairs
- AD&D insurance
- Disability insurance
Quick Apply
Analog Layout Engineer
Capgemini —Santa Clara, CA
- Full-time
- Mentoring
- In-person
- Senior level
- Paid holidays
- Disability insurance
Manufacturing Engineer
Teledyne Technologies Inc. —Newark, CA
- $120,300 - $160,400 a year
- Full-time
- Bachelor of Science
- Travel
- Senior level
Distinguished MTS
Coherent Corp. —Sunnyvale, CA
- Overtime
- System design
- 11+ years
- Office
Senior Physical Design Engineer
Capgemini —Santa Clara, CA
- $82,082 - $193,440 a year
- Full-time
- Analysis skills
- In-person
- Senior level
- Paid holidays
- Disability insurance
Process Engineer/Technician
eJoule Inc —Fremont, CA
- $65,000.00 - $99,742.40 a year
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
7d
FAE Manager
Innodisk USA Corporation —Fremont, CA
- $120,000 - $220,000 a year
- Full-time
- Computer Science
- English
- Windows
- Health insurance
- Dental insurance
Quick Apply
Senior Hardware Engineer - SoC Electrical Failure Analysis (Hybrid)
Cisco Systems —San Jose, CA
- $146,700 - $277,600 a year
- Full-time
- Hybrid work
- Schematics
- Office
- Master's degree
- Paid parental leave
- Paid holidays
Lead embedded Software Engineer (Board Bring Up)
Capgemini —Santa Clara, CA
- $73,150 - $174,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- System design
- Paid holidays
- Disability insurance

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support engineer jobs near mountain view ca

Senior IT Support Engineer

Assured -
Palo Alto, CA

Apply Now

Job Details

Full-time
$140,000 - $170,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Flexible spending account
Cell phone reimbursement
Family leave
Vision insurance
Life insurance

Qualifications

IT user and group management
Employee relationship building
Desktop (troubleshooting support)
macOS administration
MFA
AI-driven automation
Identity & access management

Full Job Description

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

We're looking for a Senior IT Support Engineer to help drive IT operations forward at Assured. Reporting to the IT Manager, you'll own day-to-day support and systems for a fully remote team, lead employee onboarding and offboarding, and partner across IT and Security to keep our environment reliable, compliant, and easy to work in. You'll bring depth in identity, endpoint, and SaaS administration — and just as importantly, an AI-forward mindset: we're building an IT function where AI and automation absorb toil so the team can focus on higher-leverage work.

You will…

User Support & IT Operations – Serve as a senior escalation point for a fully remote, distributed workforce. Deliver high-quality, timely, empathetic support entirely over Slack, Zoom, and remote screen-share tools — no walk-up desk, no local hands. Own complex troubleshooting across macOS (primary), Windows, Linux, and mobile.

Onboarding & Offboarding – Own end-to-end user lifecycle: account provisioning, group membership, device shipment and enrollment, and clean offboarding. Continuously refine the process alongside People Ops and Security.

Identity & Access Management – Administer our identity stack in Rippling (our core IDP and MDM) — SCIM connections, groups, workflows, SSO/MFA configurations across our SaaS environment. Okta experience is a strong plus and forward-looking as we evaluate our identity architecture.

Device & Endpoint Management – Own our Mac-first fleet through Rippling MDM: enrollment, configuration profiles, patching, compliance baselines, and remote troubleshooting. Maintain accurate asset inventory in Snipe-IT.

AI-Powered IT Operations – Assured runs on an AI-forward IT stack. You'll operate and extend our automation layer via Console.com (ARIA) powering our Slack Request channels, and contribute directly to the overall automation of access provisioning, deprovisioning, and common IT workflows — pushing more of our routine work into agentic AI so the team can focus on higher-value initiatives. Experience with Risotto, Unthread, or similar AI ITSM platforms is a big plus.

Security & Compliance – Help enforce access controls and endpoint hardening in support of our SOC 2 Type II, HIPAA, and ISO 27001 programs. Help facilitate access reviews with the Security team, and support evidence gathering for audits and offboarding verification.

Documentation & Knowledge – Write and maintain runbooks, SOPs, and playbooks in Notion. Turn tribal knowledge into structured content that our AI tools can actually retrieve and act on.

Roadmap & Improvement – Contribute meaningfully to the IT roadmap: tooling evaluations, integration work, and automations. Mentor teammates and help raise the bar as we scale from 200 300+ employees.

You have…

5–8+ years of IT support / IT engineering experience, ideally in a fully remote, SaaS-heavy, compliance-driven environment.

Proven experience supporting a fully remote workforce — you're skilled at diagnosing and resolving issues without physical access to devices, comfortable coordinating device logistics (shipping, returns, remote wipe), and effective at building rapport and trust with employees you may never meet in person.

Deep hands-on experience with modern IDP and MDM platforms. Direct Rippling experience strongly preferred (IDP, SCIM, MDM, Workflows). Okta experience is a strong plus.

Strong working knowledge of SSO, SAML, SCIM, OAuth, and MFA across a diverse SaaS environment.

Advanced macOS administration; solid Windows and mobile troubleshooting; comfortable with shell scripting and light automation.

Proficiency with Google Workspace administration, Slack, and common SaaS admin consoles (Zoom, 1Password, Notion, etc.).

AI-forward mindset. Experience with or genuine curiosity about Console.com (ARIA), Risotto, Unthread, or other AI ITSM / Slack-native help desk platforms. Comfort using AI tools (including Claude) as part of daily IT operations.

Experience operating in an environment governed by SOC 2, HIPAA, ISO 27001, or similar frameworks — you understand access reviews, evidence collection, and change management.

An automation-first mindset — you'd rather build a workflow than repeat a task, and you actively look for what AI or scripting can absorb.

Excellent problem-solving, written communication, and mentorship instincts.

Ability to work independently, prioritize a mixed queue, and drive projects to completion with minimal oversight.

Familiarity with asset management (Snipe-IT or similar) and Slack-based ticket intake workflows.

This is a great opportunity to help build a modern, AI-native IT function at a fast-growing insurance technology company. If you're excited about pushing what "IT" can look like when AI is part of the team, we'd love to talk.

Benefits:

Competitive Compensation: Competitive salary and equity packages for all employees

Healthcare Plan: Platinum medical, dental, and vision

Free life insurance: Including long-term disability & short-term disability

Unlimited PTO: Uncapped vacation days & paid holidays

Family Leave: Maternity & paternity

401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute

WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks

Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses

Team events & Offsites: We're remote, but we regularly get together

**We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @assured.claims email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at [email protected] before sharing any personal information**

Our Commitment:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation Range: $140K - $170K

Apply Now

Refine Your Search

support engineer jobs in mountain view ca

Senior IT Support Engineer

Engineering Lead - Power Systems

Senior Network Engineer

Systems Administrator

Senior Software Engineer, Windows Authentication

IT Solutions Engineer

Systems Mechanical Engineer

Applications Engineer - Memory (Mandarin Speaking)

Senior Cable Manufacturing Engineer

Electrical Engineer (Utility/Smart Grid)

Sales Engineer

Director, Mechanical Engineering, NA

Analog Layout Engineer

Manufacturing Engineer

Distinguished MTS

Senior Physical Design Engineer

Process Engineer/Technician

FAE Manager

Senior Hardware Engineer - SoC Electrical Failure Analysis (Hybrid)

Lead embedded Software Engineer (Board Bring Up)

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